Back

Castle Volkswagen of Schaumburg

Schaumburg, IL

4.6
661 Reviews
Welcome to Castle Volkswagen of Schaumburg, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Schaumburg, Hoffman Estates, Arlington Heights, Palatine, and Elk Grove Village by delivering a seamless and enjoyable car-buying experience. At Castle Volkswagen of Schaumburg, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
Contact Dealership

1000 E Golf Rd

Schaumburg, IL

60173

Directions

By Type

Showing 661 reviews

September 14, 2013

Fox Valley truly appreciated my business. Brad was new to sales but did a great job demoing the car and providing answers to tough questions. Also had the opportunity to work with John Grubbs which was u More

by eshawger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Vanderploeg, John Grubbs, Ann Gentile, Anthony Pociask
August 30, 2013

I went into the dealership looking for a new car and knew nothing about Volkswagen. The sales person Nora McGinty really educated me and impressed me with her knowledge of the Volkswagen product line. I have More

by jjstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nora McGinty
August 18, 2013

Great customer service. No pressure. Manager seemed genuinely nice. Didn't get greasy car salesman feeling. Worked with me when it came down to financing. More

by Rendawg90
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, John Grubbs
August 14, 2013

My VW starting making a loud squealing noise and I was far from home. I used my phone to find the nearest VW dealer and it was Fox Valley VW in Schaumberg IL. What a lucky break! It was late Saturday morn More

by debdiesing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jett, John Grubbs
July 20, 2013

We had an 02 Beetle and felt that it was time to consider trading up for a new 2013. We stopped in at Fox Valley just to look and loved the No Pressure experience as we browsed until we came across exactly w More

by JerryPolka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Convalle, Jimmy Arrchiello
July 11, 2013

I went to this dealership with my passat for my scheduled maintenance and was horrified to see their findings. First they told me that my right outer cv boot has been damaged and i need to replace it. When I More

by yashkanakia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Papparo
June 27, 2013

After moving to Cook County, IL nearly a year and half ago, my first emissions test was required to register my car at the end of the month. Not having any problems with my car, I expected it would pass n More

by friedenm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Finch
June 08, 2013

What differentiates Dan from other car salesman I've worked with is the fact that he isn't some autonomous, mindless robot spewing bursts of scripted verbal pablum. He listens well, follows up on time a More

by zeit451
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Convalle, Dan Sheth
November 19, 2012

The service I had at this dealership was superb! The employees in service are very polite and truly care about you and your needs. I dealt with Jason in service and not only was he very nice, but he was More

by jpeters13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Riforgiato
September 04, 2012

Sometimes you have people you work with that care, and sometimes you have people that go out of their way while they care. Nicole is that person. Thanks Nicole for making my service experience better. No More

by tomanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nicole odachowski in service
...
56
...