Causeway Ford - Service Center

Causway service I highly recommend sales, however, the service department sucks. First a little about me, i work in a heavy duty mack volvo dealer in the service depa I highly recommend sales, however, the service department sucks. First a little about me, i work in a heavy duty mack volvo dealer in the service department their. Enough about me, more about FORDS Service department or lack their of. I have now been to the dealer twice for the same coolant leak, the first time i was told they pressure tested it, found no leaks, i then had to pressure test and diagnose the car my self, coolant thermostat housing leaking. Brought the car into ford to get it repaired (under warranty), got the car back Saturday around 1pm (dropped it off at 8:20am) drove it for about 2 hours, now around 3:30 when i got out i smelt coolant, brought it back into work on monday, pressure tested the system, the same leak yet again. More

broke my car and charged me to fix it. Had my oil changed and the heat sheild was never put back correctly and broke a transmission line. I took it back and after eight days I got my car ba Had my oil changed and the heat sheild was never put back correctly and broke a transmission line. I took it back and after eight days I got my car back. They charged me over $550 dollars. I complained and Wallace Moore, a sales manager called me. I told him the story and he said he would call me back. It hasbeen over six weeks and never heard back from him. More

First maintenance My first maintenance was performed well, and the employees were very courtesy. The wait was not excessive, and the waiting room area was comfortable. My first maintenance was performed well, and the employees were very courtesy. The wait was not excessive, and the waiting room area was comfortable. I was pleased with the experience. More

Service with a smile Very accommodating when making appt to go around my schedule. Willing to have ride ready or loaner car at your disposal. When waiting for service a ve Very accommodating when making appt to go around my schedule. Willing to have ride ready or loaner car at your disposal. When waiting for service a very nice waiting area, where you are welcomed by staff and asked if there is anything more they can do to make your wait comfortable. Car was finished in timely manner. Would highly recommend the Causeway family of dealerships.😀 More

I dealt with friendly people, easy appointment !! It was nice to deal with professional employees that know their jobs, We have purchased two vehicles from Causeway Ford and will continue to use this It was nice to deal with professional employees that know their jobs, We have purchased two vehicles from Causeway Ford and will continue to use this dealership for our future vehicle purchases More

grat service everyone there was nice and didnot mind my time waiting. from the time i pulled the car into the bay and a very nice gentlemen that checked my alignme everyone there was nice and didnot mind my time waiting. from the time i pulled the car into the bay and a very nice gentlemen that checked my alignment to the people at the service desk to the very nice lady at the desk in the waiting room made the experience a pleasure. thank you More

Great service for years I have had 4 cars serviced through this dealership they are professional and friendly who sho they care. I will by next next car there as well. I have had 4 cars serviced through this dealership they are professional and friendly who sho they care. I will by next next car there as well. More

Repair of my 2013 Edge Went in for 65K mile check, ended up getting new front and back brakes. Ali took me out to the bay and had the mechanic show me how bad brakes were. I Went in for 65K mile check, ended up getting new front and back brakes. Ali took me out to the bay and had the mechanic show me how bad brakes were. I appreciated that as it was proof that they were needed. She was very helpful and kept us informed periodically as we waited in the customer waiting room. More

Great experience! We went in for regular maintenance check and oil change. The service was quick. Their shuttle service also gave us a ride to a nearby restaurant for l We went in for regular maintenance check and oil change. The service was quick. Their shuttle service also gave us a ride to a nearby restaurant for lunch. Everyone was very nice and helpful. It all added up to be a great experience! More

work on my truck Purchased my 18th vehicle from Skip Martin in sales, I keep coming back, and recommend him to my family and friends, all have been pleased. Regarding Purchased my 18th vehicle from Skip Martin in sales, I keep coming back, and recommend him to my family and friends, all have been pleased. Regarding service, Pat has always done an excellent job, he is committed to quality and customer satisfaction. More