Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cavalier Ford Chesapeake Square
Chesapeake, VA
179 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 179 reviews
May 06, 2026
John was patient in explaining the car problems, friendly, personable, courteous and patient in answering my questions. He made me feel comfortable in discussing my car's problems.The dealer and me friendly, personable, courteous and patient in answering my questions. He made me feel comfortable in discussing my car's problems.The dealer and mechanic had my car ready sooner than expected. I trust them and recommend them for repairs on your car. More
by Polar Bear
Employees Worked With
John
May 05, 2026
Had a good experience with the service department. Although a minor issue, service manager took care of the problem in a timely manner I a Appreciate the attentiveness Although a minor issue, service manager took care of the problem in a timely manner I a Appreciate the attentiveness More
by dwalt021
Employees Worked With
Not sure of name
May 05, 2026
Service Advisor (John) and Technician (Everett) are first class! Both thoroughly covered my truck’s maintenance plan. Thanks for the GREAT service! class! Both thoroughly covered my truck’s maintenance plan. Thanks for the GREAT service! More
by Patykula5
Employees Worked With
John, Everett
March 29, 2026
AWFUL. They completely ripped me off by telling me they can program new keys. Got vehicle back, they said they couldn't. Took to a locksmith who had it d They completely ripped me off by telling me they can program new keys. Got vehicle back, they said they couldn't. Took to a locksmith who had it done in no time. WORTHLESS. Even worse, I took my 2023 Ford Maverick in for warranty work and they did NOT put the complete engine protection cover on the bottom of the engine on. What they did had loose screws-every single one. Many were missing. I now have rust on the inside of my engine compartment due to saltwater that was sucked up into it. THIS DEALERSHIP SUCKS! More
by Shorty
Employees Worked With
Service Department
February 26, 2026
J D Johnson was nothing short of OUTSTANDING in providing me the best service I have ever received in my car/truck buying experiences over the past 50 years! He was professional, personable, knowledgeable, me the best service I have ever received in my car/truck buying experiences over the past 50 years! He was professional, personable, knowledgeable, and treated me like family although I have never met him before. No sales representative better!!! Also, Beth and Matthew were the other members of the Cavalier Team that worked with my wife and I and they also reflected outstanding similar qualities! Cavalier won my respect as the best place to purchase a vehicle in the area by far and management is lucky to have such a great team!!! More
by Dennis Lewin
Employees Worked With
J D Johnson, Beth, and Matthew
February 12, 2026
Pleased with the repair warranty and all the employees in the service department. This is one of the reasons I have continued to bring my Ford vehicles to this dealership. the service department. This is one of the reasons I have continued to bring my Ford vehicles to this dealership. More
by Horsesoldier1
Employees Worked With
Nicole Outten,Nick DeBouck, Susan Stiffler
