Cavalier Mazda

Absolutely the best new car buying experience in my life! I purchased the new Mazda 2 and it's awesome! So far I'm averaging 39 MPG's and that's a combo of city/highway with the AC on. My sales person Bob I purchased the new Mazda 2 and it's awesome! So far I'm averaging 39 MPG's and that's a combo of city/highway with the AC on. My sales person Bob was super and without a doubt the sales manager Wendy was the nicest, most professional person I have EVER delt with at a car dealership. The store manager Mark was amazing as well. If you are in the market for a new car, go check out Cavalier Mazda and be sure to ask for Bob; Wendy and Mark, they will take pristine care of you! More

Awesome people! Stellar service! I own a Saturn Sky. When the Saturn dealership closed, I really wasn't concerned about where I would take my car to be serviced. . .I followed the Saturn team to their n When the Saturn dealership closed, I really wasn't concerned about where I would take my car to be serviced. . .I followed the Saturn team to their new home at Cavalier Mazda in Chesapeake. Since 2007, Scott, Lisa, Gary and their service team have always treated me like royalty. I wouldn't go anywhere else! Not only is the service team the best. . .but the family who owns Cavalier Mazda respects and takes care of their employees. That statement in itself speaks volumes. More

I dropped my 2002 Miata off with this dealership on November 8, 2010 for an issue with the motor stalling. I was called on November 10 and told that it was an issue with the PCM which would be replace November 8, 2010 for an issue with the motor stalling. I was called on November 10 and told that it was an issue with the PCM which would be replaced under parts warranty since it was just replaced in December of 2009. They told me that the part would not be in until Saturday, November 13. They called me on Monday November 15 stating that they needed all of my keys to program the new part. On Wednesday November 17 I received another call saying that the new part had been installed and that it didn't fix my issue. They said they would need more time with the car to figure out what it was. I called them the following afternoon to see if they had come to a conclusion and was told they had not. They called a day later (Friday, November 19) saying that they did not have time to look at the car and needed more time. I hadn't heard back from them by today, Wednesday November 24 so I called them. The service writer admitted to me that they hadn't looked at the car since the 17th (an entire week), that they were "too busy with other customers and only had 4 technicians". I was highly upset because I am a paying customer and I was being put on the back burner for an entire week. They had my car for over two weeks today and it still wasn't fixed and I have no idea what is wrong with my car. I picked up my car from them and I plan on taking it to a different dealership to fix. I was very disappointed with the way they pushed me off to the side, because my car was not an 'easy fix.' I do not plan to ever do business with them again. More