Cavender Buick GMC West

Experience was great start to finish. Very professional. Would recommend to my friends and family Very professional. Would recommend to my friends and family More

10112 She was very helpful and she new her staff. I would go back to her. I would go back to her. More

Joseph is the best car salesman I have ever dealt with he made it happend worked his Magic gave me everything I wanted and came back with an even better deal on my interest rate and payment plus dilivered my made it happend worked his Magic gave me everything I wanted and came back with an even better deal on my interest rate and payment plus dilivered my 2022 Denali to me while I was working out of town he is the only guy I will ever buy trucks from again my dad actually purchased a gmc from him a week after I did same great experience I send all family and freinds his way More

Joesph was excellent about getting me what i really wanted, he when beyond to make it possible. I want to say he is a excellent car dealer .THANK YOU wanted, he when beyond to make it possible. I want to say he is a excellent car dealer .THANK YOU More

Carolina was soo patient and knowledgeable about our wants and needs. Wishing her much success in her career in sales. wants and needs. Wishing her much success in her career in sales. More

They care about the customers complete experience at the dealership and go above and beyond to make sure they are more than satisfied before they walk out the door with their new purchase! dealership and go above and beyond to make sure they are more than satisfied before they walk out the door with their new purchase! More

I've been going here for years. I have to say the there is certainly a lack of communication from the service department. When a customer receives a text message about their vehicle I have to say the there is certainly a lack of communication from the service department. When a customer receives a text message about their vehicle and the text says to respond if there are any questions, the courteous thing to do is to actually reply when the customer has a question. Otherwise, there's really no point in sending that text. To further emphasize the lack of communication, Tlthere is currently an open recall on my vehicle for the camera system. Its been nearly two weeks with no contact from anyone as to when the parts will become available. The least you guys could do is call me and let me know you are still waiting on the parts. Right now, I'm just assuming you all have forgotten. More

Purchased a 2020 Encore with extended warranty. My vehicle is under 36,000 miles AND under three years old and as mentioned in previous reviews I read THEY TACK ON ADD ONS! Yes, just scheduled a My vehicle is under 36,000 miles AND under three years old and as mentioned in previous reviews I read THEY TACK ON ADD ONS! Yes, just scheduled a check up because front end is making a strange noise and they want to charge me over 200 bucks to hook it up to a diagnostic machine. Unbelievable customer service. More

Jonas helped me out so much and was persistent in making sure that I left in a vehicle that I love! sure that I left in a vehicle that I love! More

Blake was extremely helpful and efficient. I have had a not so pleasant experience with the service department previously and thanks to Blake joining the Cavender team, he is a valuable asset I have had a not so pleasant experience with the service department previously and thanks to Blake joining the Cavender team, he is a valuable asset to help establish trust and confidence that was lost. He demonstrated a true commitment for my time, great knowledge of GM products and had a wonderful customer service ability that provided a fantastic customer experience. Between him and the Assistant Service Manager Garza, they are capable of delivering a more professional and polished service experience for Cavender’s service customers. Good job! More