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Cavender Buick GMC West

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.7
195 Reviews
Cavender Cares SERVICE BEYOND THE DEALERSHIP We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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7400 Texas 1604 Loop

San Antonio, TX

78254

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Showing 195 reviews

November 02, 2023

Joseph and the rest of the customer service staff are friendly and very helpful. I would have given a 5 star rating except for the fact that I had to have the air conditioning fixed last summer. They "f More

by Loretta.balter
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Joey Rodriguez
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Nov 07, 2023 -

Cavender Buick GMC West responded

Loretta, we appreciate your feedback and are glad to know that Joseph and our Cavender Buick GMC West team were helpful. We're sorry for the inconvenience with the air conditioning issue - it's important to us that things get fixed right on the first try. I'd like to step in and address this with you directly. If you're willing to speak with me, please reach out at your convenience. Thank you, Greg Williams - Service Director - (210) 382-3506

November 01, 2023

The salesman was informative and patient. He made every effort to complete the sale on my time. More

by ybasteve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez
Report | Print
Nov 02, 2023 -

Cavender Buick GMC West responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Cavender Buick GMC West!

October 30, 2023

David was very helpful and knowledgeable about my vehicle's needs. He made sure my vehicle was serviced good and I was satisfied with the work. Great job David. More

by turboman1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez
Report | Print
Oct 30, 2023 -

Cavender Buick GMC West responded

We're glad to know that David was able to assist you with your vehicle's needs at Cavender Buick GMC West. Ensuring satisfaction is our top priority, so it's great to hear that the service met your expectations!

October 29, 2023

Very kind individual! Super fast and no herrasment! The lobby was huge and supplied with lots of coffee and water! More

by judy lawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez
Report | Print
Oct 30, 2023 -

Cavender Buick GMC West responded

Judy, we're glad to know you had a pleasant and efficient experience at Cavender Buick GMC West. Thanks for appreciating our amenities too, our team works hard to provide comfortable visits to our customers. We hope to have you back!

October 29, 2023

Joseph was the one who helped me with the service for my vehicle. He kept me updated and did advise me on other parts that needs to be attended. Thank you Joseph for your help.. More

by sasanchez08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Oct 30, 2023 -

Cavender Buick GMC West responded

Thanks for the shout-out! We're glad to know Joseph was able to assist you with your vehicle service at Cavender Buick GMC West. Your feedback is much appreciated!

October 28, 2023

Great place and great people to work with. We were in and out very fast. I’d buy a car from them again. More

by dustinnascar9917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Oct 30, 2023 -

Cavender Buick GMC West responded

We're glad to know you had a positive experience with us at Cavender Buick GMC West! We strive for efficient and friendly service. We look forward to assisting you again when it's time for your next vehicle purchase!

October 28, 2023

Was great serviceand great people to work with. Explained how everything worked on car. Thank you More

by drhenry1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaberal
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Oct 30, 2023 -

Cavender Buick GMC West responded

All of us at Cavender Buick GMC West are happy to see this wonderful feedback! Thank you for your support.

October 27, 2023

Jonathon was a great customer representative worked hard to have my vehicle done really fast More

by ps_rubio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon
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Oct 27, 2023 -

Cavender Buick GMC West responded

Reviews like this make our day! We are thrilled that Jonathon was able to provide you with a timely and excellent experience with us at Cavender Buick GMC West. We hope to see you again for any future servicing needs!

Oct 27, 2023 -

ps_rubio responded

He was very helpful and I am very happy with the service to my vehicle

October 27, 2023

its always a pleasant experience to have my car serviced at cavender buick gmc west More

by madison.quesada02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, David, Ricky
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Oct 30, 2023 -

Cavender Buick GMC West responded

Thanks so much, Madison! We look forward to your next visit to Cavender Buick GMC West!

October 27, 2023

Went in for retrofit part to be installed. As usual the staff and team there were professional and timely on taking care of me. I’ve been here several times and love the service I get from the More

by Jshaun52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan - Service Dept - Excellent, Joey Rodriguez
Report | Print
Oct 27, 2023 -

Cavender Buick GMC West responded

It's fantastic to know that Jonathon and the rest of our team at Cavender Buick GMC West consistently provide you with great service. We appreciate your continued support!

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