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Cavender Buick GMC West - Service Center

San Antonio, TX

4.5
105 Reviews

105 Reviews of Cavender Buick GMC West - Service Center

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November 12, 2023

I had a great experience, the dealership is amazing. Shawndy was kind and extremely professional. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy
Nov 13, 2023 -

Cavender Buick GMC West responded

We are glad to hear that Shawndy provided excellent support. Thank you for choosing Cavender Buick GMC West, Cindy!

November 10, 2023

The service department was attentive as soon as I arrived. They treated me professionally and courteous. More

by manuel5328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Cavender Buick GMC West responded

Manuel, we're glad to know our service department at Cavender Buick GMC West met your expectations with their attentiveness and professionalism. Thanks for the positive feedback!

November 10, 2023

Cavender repairs were fast and reliable. Service department explained my problem and took care of it. People were friendly. Very nice dealership. More

by jimpoole46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers
Nov 11, 2023 -

Cavender Buick GMC West responded

Jim, we're glad to know you found our service at Cavender Buick GMC West prompt, courteous, and professional! Thanks for your kind words about our team!

November 09, 2023

Tyler met me at my appointment time for oil change, tire rotation and cabin filter replaced, I was in and out in less than 45 mins. Awesome folks. More

by mitch.d.lott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 10, 2023 -

Cavender Buick GMC West responded

We're glad to know you had a swift and efficient service experience at Cavender Buick GMC West! Thanks for the positive feedback—we appreciate it. Safe travels until your next visit!

November 08, 2023

Very fast service and they kept me updated about the progress of my vehicle appointment. More

by Acadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Cavender Buick GMC West responded

Acadia, it was our pleasure to offer prompt and communicative service at Cavender Buick GMC West! Thank you for the 5-star review!

November 08, 2023

Clear explanation and on time delivery. Vehicle was fixed and follow up calls were made to inquire about satisfaction with work done. More

by Manny T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Garza
Nov 08, 2023 -

Cavender Buick GMC West responded

Manny, we're glad to know you had a positive experience with our team at Cavender Buick GMC West. We always aim for clear communication and timely service. Thanks for the feedback!

November 07, 2023

David was amazing helping me through the process and making everything as smooth as possible. Helped me out a lot. More

by Charleswest9867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 07, 2023 -

Cavender Buick GMC West responded

Charles, we're glad to know that David was able to make your experience such a smooth one! Thanks for choosing Cavender Buick GMC West - enjoy the ride!

November 07, 2023

The dealership has always taken good care of our vehicles. Our service advisor Joseph Garza always goes above and beyond to ensure our vehicles are up to date with recalls and recommended services. More

by Angela Estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Garza
Nov 07, 2023 -

Cavender Buick GMC West responded

Angela, we're delighted to know that Joseph and the team at Cavender Buick GMC West have been taking good care of your vehicles. Thanks for trusting us with your service needs!

November 07, 2023

Mr Garza my advisor for many years is a professional n always takes car of truck needs. Meets me at door n we go through ver what I need n he advises of any services I need. More

by Egarcia1904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Garza
Nov 08, 2023 -

Cavender Buick GMC West responded

We're glad to know that Mr. Garza has been able to consistently meet your needs at Cavender Buick GMC West! It's always our goal to provide top-notch service and advice for all of our customers' vehicle requirements. Thanks for the review!

November 07, 2023

Shawndy at GMC West is an exceptional service advisor. Although she had plenty of clients, she never once seemed overwhelmed. When she said she would call, she called. When I had questions and called her More

by daniel300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy
Nov 08, 2023 -

Cavender Buick GMC West responded

Daniel, we're so glad to know that Shawndy provided you with exceptional service at Cavender Buick GMC West. We appreciate your kind words and look forward to assisting you in the future!

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