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Cavender Cadillac

San Antonio, TX

4.7
738 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 738 reviews

February 28, 2026

Owning a Cadillac and dealing with Cavender has been our worst car owning experience in our lives. Cadillac has sunk to the bottom of the barrel and Cavender has followed them there. They do not seem to hav More

by Joycervin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colson
Mar 02, 2026 -

Cavender Cadillac responded

Joyce, we're very disheartened to hear that you feel this way about our dealership. We do our best to provide quality solutions in a timely manner, but it sounds like we've let you down. As we have several locations, would you mind calling me to clarify which dealership you have been visiting and to discuss this review in further detail? I hope to hear from you, Shawn Wilcox - Service Director - 2103686474

Mar 02, 2026 -

Joycervin responded

There are only two locations. Our experience is at the San Antonio Location. We are going to have to take the car back, yet again this month for additional warranty work. It seems to never end when you own a Cadillac.

February 27, 2026

Matt was great to work with and everyone else was too. Thanks to all who helped me. More

by Fdan95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jones
Feb 27, 2026 -

Cavender Cadillac responded

Great to hear Matt and the whole team provided excellent service! Thanks for the positive feedback at Cavender Cadillac.

February 27, 2026

Great communication and on-time, super fast service. Sparkling clean waiting area with a great refreshment area. More

by frwilliams63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Vara
Feb 27, 2026 -

Cavender Cadillac responded

Thank you for the great review! We are thrilled you had a seamless experience with our team at Cavender Cadillac. See you next time!

February 24, 2026

As we walked to the dealership we were approached by Ray Trejo a very professional person. The dealership should be very proud to have him in your staff and he welcomed us with respect and very well mannere More

by Carlos Guzman
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo , Kevin James, Martin Vara, Diego Morales, Russell Johnson, Chris Jones, William Gates
Feb 24, 2026 -

Cavender Cadillac responded

Carlos, we're thrilled to hear that Ray made your experience at Cavender Cadillac so positive. We truly appreciate your recommendation and look forward to serving you again in the future!

February 19, 2026

Always very friendly and knowledgeable personnel. Waiting lounge is comfortable and clean. Carlos is always making sure that you understand what your car needs. More

by Stefaniet
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Feb 19, 2026 -

Cavender Cadillac responded

Thank you for the great review! We're pleased to know you're in good hands with Carlos and the team. We look forward to your next visit to Cavender Cadillac!

February 18, 2026

Outstanding customer service… no pressure Sales. I’ll be back for sure.. Sales Manager took the time to explain the differences in models and options…. Got a nice deal … almost bought 2!! More

by tjroldan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 19, 2026 -

Cavender Cadillac responded

We are so happy to hear you had a successful purchase experience with our Sales Team! We appreciate you sharing your positive feedback about Cavender Cadillac and we hope to see you again.

February 16, 2026

Cavender Cadillac has never disappointed. Took a less then desirable score and got me a tier bump with gm financial. After trade value and make ready I was leaving with in a hour with a 20 More

by dnnylndrsjr2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry and Daniel
Feb 16, 2026 -

Cavender Cadillac responded

Thank you for your kind words! We are thrilled Larry, Daniel, and the team exceeded your expectations and made the process smooth. Thank you for choosing Cavender Cadillac. Enjoy your new 2025 XT6!

February 15, 2026

They’ve always done good work, we’ve always been very happy with the job they do, and this year we continue to be impressed. More

by Adam Arevalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Feb 16, 2026 -

Cavender Cadillac responded

Hi Adam, knowing that you've been consistently impressed means a lot to us at Cavender Cadillac. We’re so grateful for your loyalty!

February 13, 2026

Over a 2 hour wait when I had a scheduled appointment. Customer service is usually outstanding but today was not at all. I was very unhappy with the visit More

by Eviee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Feb 14, 2026 -

Cavender Cadillac responded

Eviee, I'm very sorry for the long wait you experienced during your visit. Even when we are busy, we want to provide our patients with attentive care and friendly service. We clearly missed the mark here, but I would appreciate the chance to better understand what happened so I can ensure your concerns are addressed. Thank you, Shawn Wilcox - Service Director - 2103686474

February 13, 2026

They treat their customers with respect and care. I recommend them if you need work on your vehicle. More

by ghwilkinson9736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Feb 16, 2026 -

Cavender Cadillac responded

It means so much to us to see your review! Thanks from the team at Cavender Cadillac.

Feb 16, 2026 -

ghwilkinson9736 responded

My pleasure!

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