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Cavender Cadillac
San Antonio, TX
786 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence.
Confidence in the integrity and responsibility the Cavender name brings to its customers and the community.
It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac.
Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction.
Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas.
Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders.
But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs.
That's why for over 70 years, Confidence is Cavender.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 786 reviews
June 16, 2026
Setting up the appointment helped by expediting the service. My vehicle was taken in right away and Carlos kept me updated . The waiting room was comfortable and there were beverages for the guests service. My vehicle was taken in right away and Carlos kept me updated . The waiting room was comfortable and there were beverages for the guests. More
by jppeterson62
Employees Worked With
Carlos
June 13, 2026
I highly recommend this dealership for anyone considering a Cadillac. The level of attention and communication I received throughout the entire process was outstanding. From beginning to end, the team kept m a Cadillac. The level of attention and communication I received throughout the entire process was outstanding. From beginning to end, the team kept me informed, answered all of my questions promptly, and made sure I felt valued as a customer. My experience with my Cadillac Escalade IQ has been excellent, and the dealership’s commitment to customer service played a big part in that. Their professionalism, transparency, and follow through exceeded my expectations. If you’re looking for a dealership that truly cares about its customers and provides exceptional communication every step of the way, this is the place to go. Thank you to the entire team for making the experience smooth and enjoyable. Highly recommended! ⭐⭐⭐⭐⭐ More
by va33
Employees Worked With
Javier Camacho
June 12, 2026
Sold me a brand new car. I noticed there was a dent in the door and at the time I was promised that the door would be replaced. Fast forward a year. They took the car into se I noticed there was a dent in the door and at the time I was promised that the door would be replaced. Fast forward a year. They took the car into service and did a "repair". Nothing was fixed. In fact, it looks worse than it did prior to them making the "repairs". They refuse and are now starting to say things like, "Did you get it in writing that we will replace the door?" Yes. It's in writing that the brand-new car I ordered directly from General Motors be brand new. Cadillac is the flagship of General Motors and this dealership acts more like a used car dealership, making whatever promises needed to make a sale and then refuses to do anything. I guess, lawyers it is. More
by rgp982
Employees Worked With
Pick a manager, I've likely spoken to him...and Cadillac.
June 11, 2026
Our service rep, Carlos, is excellent. He always goes that extra mile to make sure we are completely satisfied with our service. We highly recommend Cavender for any sales or service nee He always goes that extra mile to make sure we are completely satisfied with our service. We highly recommend Cavender for any sales or service needs! More
by itheman49
Employees Worked With
Carlos
June 08, 2026
Cavender Cadillac personal was very kind and helpful but one man in particular went out of his way to make a REALY BAD SITUATION much more bear able his name is Carlos Villarreal he made me want to own anot one man in particular went out of his way to make a REALY BAD SITUATION much more bear able his name is Carlos Villarreal he made me want to own another Cadillac in the future. He is a man of his word. More
by tysonmiller
Employees Worked With
Carlos Villerral
June 03, 2026
A great dealership with excellent customer service. Our Service Advisor Carlos Villarreal is exceptional and always goes the extra mile. He truly is a fantastic representative for Cavender Cadillac. Our Service Advisor Carlos Villarreal is exceptional and always goes the extra mile. He truly is a fantastic representative for Cavender Cadillac. Highly recommend these folks. More
by Avery
Employees Worked With
Carlos Villarreal
June 02, 2026
The staff was great and quick to assist. However I scheduled a 11:45 appointment and the vehicle wasn’t taken back for an hour and a half so don’t end up leaving the dealership until about 2 However I scheduled a 11:45 appointment and the vehicle wasn’t taken back for an hour and a half so don’t end up leaving the dealership until about 2:30 PM. More
by Crp98
Employees Worked With
Carlos
