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Cavender Cadillac

San Antonio, TX

Overview
Reviews
Vehicles
4.7
765 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 765 reviews

April 16, 2026

Excellent service. Convenient location. Very nice waiting area. Carlos is my service representative and is super diligent in caring for his customers. More

by bradydrkb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Apr 16, 2026 -

Cavender Cadillac responded

Thank you for sharing your excellent feedback about Carlos and the team, Brady! We appreciate your support and hope to work with you again at Cavender Cadillac. Safe travels!

April 14, 2026

Out of state buyer here. They had all paperwork completed as we had discussed. The entire process was very easy and fair. More

by zeroth-seeded7n
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Val Panayotov
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Apr 15, 2026 -

Cavender Cadillac responded

We're delighted to hear that your out-of-state purchase was seamless and fair! Thank you for choosing Cavender Cadillac and for sharing your experience. Enjoy your new vehicle!

April 12, 2026

I am very pleased with the service department every trip. Carlos is very cordial and responsive and explains to detail as to what services are needed More

by doug2473thi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Apr 13, 2026 -

Cavender Cadillac responded

We’re grateful for your feedback and will pass your compliments along to Carlos! Thank you for choosing Cavender Cadillac. See you next time!

April 11, 2026

We always get great service when we take our SUV in for service. Everyone is friendly taking time to answer any questions we have. We have been taking our vehicle to Cavender since it opened and Carlos V More

by tudykaudrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Apr 13, 2026 -

Cavender Cadillac responded

Thank you for your loyalty and trust in Cavender Cadillac! We're excited to hear that Carlos and our team have consistently provided excellent service over the years. We appreciate your support!

April 11, 2026

The car has been in for same problem 3 times . Waiting on PARTS. This has been going on for over six months. More

by paulgodwin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
RAY
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Apr 13, 2026 -

Cavender Cadillac responded

I’m sorry to hear about the ongoing issues you’re experiencing with your car, as well as the delays with parts. Please reach out so we can ensure that this is resolved. Shawn Wilcox - Service Director - 2103686474

April 10, 2026

Carlos was polite , professional and caring. I appreciated his concern bo matter how frazzled I was over the repairs More

by Chelc320
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carlos
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Apr 10, 2026 -

Cavender Cadillac responded

Thank you for sharing your experience with Carlos! We're glad he could assist you with professionalism and care. We appreciate your business and will pass along your kind words. See you next time at Cavender Cadillac!

April 10, 2026

I had a great experience purchasing from Cavender Cadillac..Transaction was smooth and the people were friendly and helpful. More

by cc
Recommend Dealer
Yes
Employees Worked With
Patrick Callihan, David and Erick
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Apr 10, 2026 -

Cavender Cadillac responded

Thank you for choosing Cavender Cadillac and for sharing your experience with us, cc! We look forward to serving you again in the future. Enjoy the road ahead!

April 08, 2026

Justin provided great customer care and resolved my issues at the time. I would recommend Justin to others who are in need of service or dealership to those looking for a new vehicle. All people I enco More

by Tsbelvis.ms
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Justin
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Apr 08, 2026 -

Cavender Cadillac responded

Thank you for sharing your positive experience with Justin and the entire team! We truly value your recommendation and look forward to serving you again at Cavender Cadillac. Take care!

April 03, 2026

Outstanding in every regard. as one who is not technically proficient, I was impressed with the patients and knowledge of the professionals there. More

by Pbrady2736
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 03, 2026 -

Cavender Cadillac responded

We love hearing that our guests are so well taken care of at Cavender Cadillac! Thank you for choosing our team and for sharing your appreciation for our knowledgeable staff.

April 02, 2026

The service manager kept me well informed during the whole time that my Escalade was in the garage. More

by fkscherer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Apr 03, 2026 -

Cavender Cadillac responded

Thanks so much for leaving Cavender Cadillac a five-star review! We are glad that our team was informative.

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