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Cavender Cadillac

San Antonio, TX

4.7
842 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 842 reviews

September 12, 2026

Val was very prompt and provided detailed information about the vehicle we purchased. He convinced us that Cavender's deal was the best choice without being overly aggressive. More

by donna p.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valentin Panayotov
September 10, 2026

My visit to the service department was excellent and give Carlos great honors and get them in and out of there and keep me informed of what was going on throughout my visit. Keep up the good job More

by Alexaguilera1387
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt idar
Sep 10, 2026 -

Cavender Cadillac responded

Thank you for choosing Cavender Cadillac! We are thrilled to hear that Carlos made your service experience seamless and efficient. We’ll make sure to pass along your kudos to him. Safe travels!

September 10, 2026

I bought my CTS from Cavender and have used their service team for years. They have provide GREAT maintenance. They are my Service go to team. More

by Perezant
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 10, 2026 -

Cavender Cadillac responded

Thank you for sharing your experience with our team! We truly appreciate your business and your trust in Cavender Cadillac!

September 10, 2026

I had a great service experience at Cavender Cadillac. Carlos was very friendly, professional, and attentive throughout the entire process. He kept me updated on the status of my vehicle and made sure I w More

by Stmack2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 10, 2026 -

Cavender Cadillac responded

Thank you for choosing Cavender Cadillac and recommending Carlos! We're thrilled to hear you got top-notch customer service and communication. We look forward to seeing you again!

September 09, 2026

Need to have the right hardware, the repair should taken an hour took 6 hours. No constant updates per repairs, I had to ask for updates. More

by Gayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Sep 10, 2026 -

Cavender Cadillac responded

Gayle, I'm really sorry to hear about the delay and lack of communication during your visit. We aim for much better efficiency and transparency, and I'd be happy to answer any questions you still have. Please be in touch. Best, Patrick Callihan - General Manager - (210) 544-5069

September 09, 2026

This has been the most horrendous experience at this dealership. After purchasing six vehicles from the dealership, we have opted to take our car servicing and vehicle purchases to another Cadillac dea More

by Jes78
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Employees Worked With
Bryan Sanders
Sep 10, 2026 -

Cavender Cadillac responded

I'm truly sorry to hear about your negative sales and dealership experiences, and I apologize for any frustration or dissatisfaction you may have felt. It's disappointing to hear that we fell short of meeting your expectations. As a valued member of our family for many years, we take your feedback very seriously. Please contact me at your earliest convenience; we would love the opportunity to address your concerns and work toward a resolution. Thank you, Patrick Callihan - General Manager - (210) 544-5069

September 09, 2026

After purchasing 6 cars from Cavender Cadillac this has been the worst experience. Will take my business elsewhere. More

by Jes78
Service Communication
Recommend Dealer
No
Employees Worked With
Javier sales and the worst sales person Bryan Sanders
Sep 10, 2026 -

Cavender Cadillac responded

We are sincerely grateful for your ongoing business and very disappointed to see that we've let you down. Thank you for your feedback. It would be upsetting to lose your business, so we hope you will consider reaching out so that I may better understand what went wrong during your visit. Thank you, Patrick Callihan - General Manager - (210) 544-5069

September 08, 2026

Great experience! I’ve taken my vehicle to Cavender Cadillac and both times were great. More

by vgalvan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Javier Camacho, Delfino Acosta
Sep 09, 2026 -

Cavender Cadillac responded

Thank you for sharing! We appreciate your business here at Cavender Cadillac.

September 03, 2026

Cavender Cadillac delivers a quintessential luxury dealership experience. The atmosphere is upscale, quiet and well-maintained, immediately establishing a high standard of service. Staff members greet More

by geo_grancharov
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Valentin (Val) Panayotov
Sep 03, 2026 -

Cavender Cadillac responded

We are delighted to hear that you had a fantastic experience with our team, Geo! Thank you for choosing Cavender Cadillac and for sharing such a positive review. We wish you safe travels ahead!

September 01, 2026

We had a wonderful experience with Val and David. The only complaint I have is they replaced the tires on my 2 year old vehicle with $69 tires, so of course we are getting a new set of tires. Kind of More

by Tisalon7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valentine.
Sep 04, 2026 -

Cavender Cadillac responded

Thank you for sharing your feedback, and for choosing Cavender Cadillac! While we are happy to hear that your experience with Val and David was excellent, we apologize for any inconvenience caused regarding the tires. Your feedback will be addressed internally. If you have any questions, feel free to contact us. Take care.

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