Cavender Cadillac

Working with Cavender Cadillac was a great experience, and our salesman, Tony Slaughter was awesome! He was straightforward in working out our deal, and neither he nor the dealership used any high pressu and our salesman, Tony Slaughter was awesome! He was straightforward in working out our deal, and neither he nor the dealership used any high pressure sales tactics, gimmicks or added any unnecessary, unwanted or shady fees to the sales price. It was very comfortable working with Tony and the Cavender team and we’re very happy with our new vehicle! Highly recommend giving them a shot at your business. More

Carlos Villarreal did a great job keeping me informed and explaining the issues. He went above and beyond to file for warranty coverage, too. I feel like a valued customer thanks to him. Great service! explaining the issues. He went above and beyond to file for warranty coverage, too. I feel like a valued customer thanks to him. Great service! More

Fast and easy friendly service Better snack options would be nice Good communication via text would be nice Good communication via text More

Mr Carlos and the entire Cavender Team are exceptional! Always attentive, trustworthy and communicate all procedures necessary. Always attentive, trustworthy and communicate all procedures necessary. More

Missed major steps on what service was to be performed on my Cadillac. I was overcharged and a service was done that I didn’t request. I ask specifically for 2 services, wasn’t able to see the computer ser my Cadillac. I was overcharged and a service was done that I didn’t request. I ask specifically for 2 services, wasn’t able to see the computer service consultant was looking at. Next thing I knew a tablet was presented, and I signed it. When I received the completed detailed list of services performed, a third item was added, something I never had done before, as this was my 3rd service on my Cadillac. This was totally unexpected, and unacceptable, but it was stated, that’s what was agreed upon. Fast talking and not going into details is a horrible experience, as I’m a 2 time owner of a Cadillac. More

This dealership seemed to have my best interest in mind, especially during the closing process. I appreciate that they also have an excellent snack bar. 😁 especially during the closing process. I appreciate that they also have an excellent snack bar. 😁 More

Always courteous, caring and at a professional level. They have great timing on the service as well. They have great timing on the service as well. More

I went in to get service done to my vehicle. Justin was nice enough to offer a loaner vehicle. A few hiccups on the service end that made it take a little longer. Justin kept us informed though Justin was nice enough to offer a loaner vehicle. A few hiccups on the service end that made it take a little longer. Justin kept us informed though and made everything right. More

Carlos in service is very professional and helpful. Goes above and beyond explaining what your car needs. Fixed the problem we had with our vehicle. Goes above and beyond explaining what your car needs. Fixed the problem we had with our vehicle. More

Carlos is my go-to at this dealership. He is considerate and kind. I always return, even if I am a few dollars poorer after each visit :). He is considerate and kind. I always return, even if I am a few dollars poorer after each visit :). More