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Cavender Cadillac

San Antonio, TX

4.7
664 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 664 reviews

November 06, 2025

Great service friendly staff always a pleasure to use their service provided a loaner a very high level experience and repairs love this place More

by gloria-mejia
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Carlos villareal
Nov 07, 2025 -

Cavender Cadillac responded

Gloria, thank you for the outstanding review! We are thrilled to hear that you feel well taken care of by our team. See you again next time at Cavender Cadillac!

November 01, 2025

I was charged twice for the same issue. Initially, I brought my car for a check-up, and they discovered that it was overheating and making grinding noises. They attributed these issues to t More

by gencberberi
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Raymond
Nov 04, 2025 -

Cavender Cadillac responded

I'm really sorry to hear about your frustrating experience and the issues you had with our service. It's concerning to learn that we didn't meet your expectations, especially in regards to the thoroughness of our initial inspection. We'd like to better understand what happened so we can address any mistakes on our end. Please reach out to me so we can discuss this further and work towards a resolution for you. Thank you, Katie Dodd - Service Director - +1 (210) 640-7683

October 25, 2025

Justin, listen to my texts, and also stayed in touch with me. I was super impressed with all of the service and transportation! More

by vickiedtex
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Vanderpot
Oct 27, 2025 -

Cavender Cadillac responded

We’re glad you had a successful experience with Justin and the team! We will pass along the feedback! Thank you for choosing Cavender Cadillac. See you next time, Vickie!

October 24, 2025

Justin , the service advisor never up dated me while my car was in their possession,, My vehicle's was here for A week, And he never called or sent me an email updating me about my vehicle, When is it was More

by Raynard dillon
Service Price Transparency
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Service Communication
Recommend Dealer
No
Employees Worked With
Justin service advisor
Oct 24, 2025 -

Cavender Cadillac responded

Raynard, thank you for bringing this to my attention. We aim to provide communicative, professional service, and it is concerning to see that we missed the mark. I will discuss this feedback with my team so that we may work to improve in the future, but in the meantime, please don't hesitate to give me a call if I can do anything to assist you. Thank you, Katie Dodd - Service Director - +1 (210) 640-7683

Nov 01, 2025 -

Raynard dillon responded

I'm sorry but I decided that I will not be bringing my vehicle back here anymore, I will be driving to austin for my services from now on...... Thank you mr. Dillon

October 23, 2025

I recently purchased a pre-owned vehicle from Cavender Cadillac in Converse, and I received outstanding service from Antonio Slaughter from start to finish. He made the entire process smooth, stress-free, More

by Prissvc
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Antonio Slaughter
Oct 24, 2025 -

Cavender Cadillac responded

Thank you for sharing your experience with Antonio and our team, Prissvc! We’re thrilled everything went smoothly and you drove off with a sparkling clean car and full tank. Your recommendation means a lot, and we look forward to welcoming you back to Cavender Cadillac. Safe travels in your new ride!

October 14, 2025

I received an email from Cavender that my vehicle was due for service soon. I called Carlos to schedule my vehicle for service and also to get other issues fixed. Carlos scheduled me right away. I appreciate More

by Cantu56
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Oct 16, 2025 -

Cavender Cadillac responded

Thank you for sharing your experience with Carlos and the team! We are thrilled he was able to assist you with all your vehicle needs efficiently. We hope to welcome you back to Cavender Cadillac for all your future automotive needs. Drive safe!

October 13, 2025

Great customer service and Excellent communication with our new vehicle purchase. We have been contacted several times to make sure we were satisfied with our vehicle! More

by dreus
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Cavender Cadillac responded

Thank you for choosing Cavender Cadillac and for sharing your feedback. We hope to work with you again in the future!

October 11, 2025

All services were finished when promised. Completely satisfied as usual. Carlos and crew are awesome! More

by Mari
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Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
Oct 14, 2025 -

Cavender Cadillac responded

Hi Mari, it’s great to hear that Carlos and the team took such good care of you, and we hope to welcome you back to Cavender Cadillac down the road. Have a great day.

October 10, 2025

Carlos as always was very thorough and helpful in the process that took almost a month to repair More

by Mcard
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Recommend Dealer
Yes
Employees Worked With
Carlos villereal
Oct 14, 2025 -

Cavender Cadillac responded

Mcard, your kind review warms our hearts! Thank you from Carlos and the Cavender Cadillac Team.

October 09, 2025

The sale representative was on top of everything, and professional attending to details on the sales of my new vehicle was able to meet all of the requirements without any inconven, excellent service More

by Jzdvera
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Julian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Cavender Cadillac responded

We are so happy to hear that you feel confident in your decision to choose Cavender Cadillac for your business. We’re so thankful for your business and your amazing review!

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