Cavender Cadillac

I had a great experience with Cavender Cadillac, I would strongly recommend this dealership or any other Cavender dealership. strongly recommend this dealership or any other Cavender dealership. More

Agreed on a 2020 BMW 840i with Julian Sanchez, and the CARFAX was clean. After I signed and drove it to Houston, I found a recent repair to the rear end and a loose rear bumper. The salesperson and manage CARFAX was clean. After I signed and drove it to Houston, I found a recent repair to the rear end and a loose rear bumper. The salesperson and manager both claimed to know nothing about it, which I find hard to believe. Get an independent inspection before buying from this dealership. More

I made my appointment for oil change & tire rotation online. I drove up to my appointment on time. Asked for my service advisor Ray Trejo who took my vehicle and directed me to waiting area. I was there online. I drove up to my appointment on time. Asked for my service advisor Ray Trejo who took my vehicle and directed me to waiting area. I was there approximately 2 hours or so when Ray advised my vehicle was ready. I paid with a $10 coupon and paid by check so I would not be assessed a fee on a credit card. My vehicle is doing fine since the service. More

Easy to make contact with the dealership when I have questions. Great service deals and the resulting service is always great and complete. My service advisor, Ray Trejo, always keeps me informed of pr questions. Great service deals and the resulting service is always great and complete. My service advisor, Ray Trejo, always keeps me informed of progress as my car is being serviced. The only place I take my Escalade. More

Mr. Slaughter treated us with respect and was very helpful in what I needed and wanted it in a new car. helpful in what I needed and wanted it in a new car. More

Very please with the service I have received. Good customer service and professional staff on hand Good customer service and professional staff on hand More

Excellent and professional treatment with technical knowledge about the car. Thanks to mr. Brown and J. Sanchez to made every step easier. Minerva Lara Manuel Elizalde knowledge about the car. Thanks to mr. Brown and J. Sanchez to made every step easier. Minerva Lara Manuel Elizalde More

Ray Trejo's customer service was phenomenal! The dealership was closing within 5 minutes of my arrival, and he treated me like the first customer of the day. I was in total distress because I w The dealership was closing within 5 minutes of my arrival, and he treated me like the first customer of the day. I was in total distress because I was traveling in my electric vehicle for the first time. I could not get my vehicle to charge. Ray kept my vehicle overnight, and had it thoroughly checked out. After the minor issue was discovered, Ray ensured my vehicle was fully charged, and sent an Uber to pick me up. I am so grateful for the OUTSTANDING CUSTOMER SERVICE, and PROFESSIONALISM I received at Cavender. Ray thank you again for your kindness! More

Carlos was amazing-as always! Very helpful, not pushy and answered all my silly questions. A great experience. Very helpful, not pushy and answered all my silly questions. A great experience. More

Neiko and David were both very professional and listened to what I was looking for. to what I was looking for. More