Cavender Cadillac

I have had excellent customer service at this dealership. When repairs are needed, they are done in a timely manner. Carlos, the service manager is always very courteous and respectful, and does his best to When repairs are needed, they are done in a timely manner. Carlos, the service manager is always very courteous and respectful, and does his best to work with my schedule. Owning a Cadillac has been a pleasant experience. More

Very attentive and friendly which is good. Need to review the service plan blueprint for maintenance drop offs. No need to give everyone the same drop off time then rack and stack in the wai Need to review the service plan blueprint for maintenance drop offs. No need to give everyone the same drop off time then rack and stack in the waiting room for a known follow up on an incomplete service when a part comes in. Also waited 3 weeks for the part- too long, hurts brand loyalty. More

i came from another dealership & Cavender handled my service needs efficiently & provided a loaner car as well…tks Cavender! RJ Collins, Uvalde service needs efficiently & provided a loaner car as well…tks Cavender! RJ Collins, Uvalde More

Val and Larry were great. When you walk into the dealership there is no pressure and no hassling. They are upfront and honest. I relish how they breakdown fees and answer any When you walk into the dealership there is no pressure and no hassling. They are upfront and honest. I relish how they breakdown fees and answer any and all questions in terms that are understandable. More

Horrible customer service. Will not be back. Returned my Escalade with a broken tv with no communication about it. Will not return calls regarding it. Completely unprofessional Will not be back. Returned my Escalade with a broken tv with no communication about it. Will not return calls regarding it. Completely unprofessional. More

I had an outstanding experience buying my Certified Pre-Owned CTS4 from Cavender Cadillac. I worked with Russell Johnson, and he made the entire process incredibly easy. We handled everything over the Pre-Owned CTS4 from Cavender Cadillac. I worked with Russell Johnson, and he made the entire process incredibly easy. We handled everything over the phone, and within just a few hours we had a deal finalized. The best part was that the car was delivered to me exactly as promised, and that experience was amazing. Russell’s professionalism, helpfulness, and straightforward approach gave me total confidence in the purchase without ever having to step foot in the dealership. If you’re looking for a seamless and stress-free buying experience, I highly recommend Russell Johnson and Cavender Cadillac! More

Carlos always give me professional services and is very kind. He never tries to have work performed on vehicle that isn’t necessarily. kind. He never tries to have work performed on vehicle that isn’t necessarily. More

Very friendly and professional staff. Val found the right vehicle for me and Matt was very helpful with financing. Highly recommend. Val found the right vehicle for me and Matt was very helpful with financing. Highly recommend. More

Excellent Service, very professional staff. Go the extra step to wash and vacuum your vehicle. Go the extra step to wash and vacuum your vehicle. More

Mr Russel and Mr Mathew were very helpful and just like family understood and help us very much appreciate both of them and the finanace officer as well Thank You family understood and help us very much appreciate both of them and the finanace officer as well Thank You More