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Cavender Cadillac

San Antonio, TX

4.7
540 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 540 reviews

July 28, 2023

Carlo’s, our Service Advisor is fantastic! He is the reason we will stay with Cavender. The dealer is honest and always helpful. More

by cgardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villerreal
Jul 31, 2023 -

Cavender Cadillac responded

We're so glad to know that Carlo's service has made such a positive impact on your experience with Cavender Cadillac. We appreciate the feedback and look forward to continuing our working relationship!

July 27, 2023

Service was easy to checkin. Carlos had my vehicle checked and completed quickly. Recommend Cavender for service. More

by Edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 28, 2023 -

Cavender Cadillac responded

Edward, it's great to know that Carlos and our team at Cavender Cadillac were able to provide you with a quick and efficient service experience. Thanks for recommending us!

July 26, 2023

Excellent service and very prompt. Carlos is very attentive and efficient. I am a 35 year client. More

by Hacreding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Jul 27, 2023 -

Cavender Cadillac responded

We are delighted that Carlos and the team took such great care of you! Thank you for choosing Cavender Cadillac and for sharing your experience. Drive safely until we see you again!

July 26, 2023

Checking in was easy, fast, and professional. Ray, was very friendly and attentive. I was very pleased. Just was not able to have my car washed as is done usually. They said it was broke. More

by Cmass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlis and Ray
Jul 26, 2023 -

Cavender Cadillac responded

We're glad to know that you had a fast and professional check-in experience at Cavender Cadillac! We appreciate your understanding about the car wash situation. Safe travels!

July 08, 2023

Great customer service. Check my warranty was able to get something fixed within my warranty and was able to drop my car off and get a ride home More

by mannyloredo1980
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ray
Jul 10, 2023 -

Cavender Cadillac responded

Manny, thank you for the great review! We're glad to hear that our team at Cavender Cadillac provided you with excellent customer service and ensured your repairs were covered under warranty. It's always our pleasure to accommodate you and we look forward to your next visit!

July 06, 2023

Had headlight issues after purchasing the car from you. Talk to the salesman several times on the issue and every time was told he would call me right back with an answer. Never happened. After talking wi More

by JR
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Rocky and Katie
Jul 07, 2023 -

Cavender Cadillac responded

We apologize for the inconvenience and miscommunication you experienced with your vehicle. We strive to provide excellent customer service, and it's disappointing that we left the wrong impression. I'd like to step in right away so that I may address your comments directly and ensure that all of your outstanding concerns have been resolved. If you are willing, please reach out when you are available. Thank you for bringing this matter to our attention. Best regards, Patrick Callihan - Sales Director - 210-490-2000

June 27, 2023

Superior service backed by attention to detail makes Cavender Cadillac a winner. Both thumbs up! More

by SteveBraccini
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ray Trejo
Jun 28, 2023 -

Cavender Cadillac responded

We're glad you had a great time servicing your vehicle at Cavender Cadillac! Our team is dedicated to producing top-notch results. We appreciate your business and hope to see you again in the future!

June 24, 2023

Excelente , excelente Mr Villarreal is great person very nice, I can give 💯 + I really recommended the service to cadillac More

by Jovym55
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Jun 26, 2023 -

Cavender Cadillac responded

Thank you for the excellent review, Jovy! We're so glad that you had such a successful service experience working with us. Drive safely, and we hope to see you again at Cavender Cadillac!

June 17, 2023

Great service! Always friendly staff. Best dealership in town. Won’t take my car anywhere else! More

by amanda_rose20
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Katelynn
Jun 19, 2023 -

Cavender Cadillac responded

Amanda, it is always a pleasure to assist you with your vehicle here at Cavender Cadillac! Thank you for continuing to choose us and support us. Safe travels ahead!

June 16, 2023

Was stranded on side of the highway and GM Roadside dispatched Cavender's roadside tech to help me. He got there as quickly as traffic would allow (prior to the anticipated time of arrival), was courte More

by jjoaok01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roque
Jun 19, 2023 -

Cavender Cadillac responded

We're so glad our roadside tech was able to assist you! Thank you for taking the time to leave us a great review. Drive safely, and have a wonderful day! - The Cavender Cadillac Team

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