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Cavender Cadillac

San Antonio, TX

Overview
Reviews
Vehicles
4.7
771 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 771 reviews

November 27, 2023

I Had a great experience buying both my cadillacs there this year.I would give a 5 ,but on both occasions I had to request my papaer work which took months to get ie bill of sale and everything else. More

by Bobo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin James, Martin Vara
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Nov 29, 2023 -

Cavender Cadillac responded

We're glad to know you had a great experience purchasing your vehicles with us, but we apologize for the delay in getting your paperwork. We understand how important these documents are and appreciate your patience. If there's anything else you need or any other concerns, please don't hesitate to reach out directly. Thank you, Patrick Callihan - Sales Director - 210-490-2000

November 26, 2023

The service is excellent and the staff is friendly and approachable. My wait time was less than 2 hours, which is reasonable. More

by bubba.crissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Nov 27, 2023 -

Cavender Cadillac responded

We're glad to know you found our service excellent and staff friendly at Cavender Cadillac. We always aim for efficiency in our work, so it's great that your wait time was reasonable! Thanks for the review!

November 26, 2023

I had the opportunity of working with Erica and her services where impeccable. She was very attentive and knowledgeable. More

by Lannie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin James, DAS Reputation Management
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Nov 27, 2023 -

Cavender Cadillac responded

Lannie, it's great to know that Erica provided you with such attentive and knowledgeable service at Cavender Cadillac. Thanks for sharing your experience!

November 25, 2023

Diego and the Cavender Cadillac team were wonderful and helpful. No haggling and quick excellent work More

by CarlaAndy Wilkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego, Larry Sullivan, Kevin James, Ed Noriega, Martin Vara, Jim Maiden, DAS Reputation Management
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Nov 27, 2023 -

Cavender Cadillac responded

We're delighted to know that Diego and our team at Cavender Cadillac were able to provide you with a wonderful experience. Thanks for your positive feedback!

November 25, 2023

This is the second Cadillac I’ve had and always have vehicles serviced at Cavender it’s the best service in town. More

by jmenchaca234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service Department
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Nov 24, 2023 -

jmenchaca234 responded

Five Stars

Nov 27, 2023 -

Cavender Cadillac responded

Congrats on your newest Cadillac! Thank you for choosing Cavender Cadillac and leaving us a five-star review. Enjoy the ride!

November 24, 2023

The representative assigned to me, Carlos not only knows about the model I drive but my car in particular. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Nov 27, 2023 -

Cavender Cadillac responded

We're glad to know that Carlos was able to provide you with such personalized service at Cavender Cadillac. Thanks for sharing your experience! We are here for you and any of your future needs!

November 23, 2023

The last two problems were a chip and a windshield. Both were replaced timely with constant communication More

by Patronjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray and phill
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Nov 26, 2023 -

Cavender Cadillac responded

We're glad to know that our team at Cavender Cadillac was able to resolve your issues promptly and kept you well-informed throughout the process. Thanks for sharing your experience!

November 23, 2023

We were very pleased the helpful, professional service we received from Kevin James. Our purchase went very smoothly. More

by Gb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin James
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Nov 26, 2023 -

Cavender Cadillac responded

We're delighted to know that you had a smooth purchase experience with Kevin James at Cavender Cadillac. Your kind words are greatly appreciated! Safe travels in your new vehicle.

November 22, 2023

We enjoy the welcoming of the staff. Everyone friendly. Katelynn worked us awesome service manager . More

by Herlinda.rangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelynn
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Nov 25, 2023 -

Cavender Cadillac responded

Herlinda, we're so glad to know you felt welcomed by our team at Cavender Cadillac. It's great that Katelynn provided excellent service! Thanks for your kind words.

Nov 25, 2023 -

Herlinda.rangel responded

Our service manager worked us in ! Great communication and excellent service !

November 18, 2023

Have been going to Cavendar Cadillac for years. Great service & great dealership!!! I will continue to be a loyal customer. More

by khanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
Report | Print
Nov 20, 2023 -

Cavender Cadillac responded

Khanley, we're so glad to have you as a loyal customer at Cavender Cadillac! Your continued support means the world to us. Here's to many more years of great service together!

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