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Cavender Cadillac

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.7
654 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 397 service reviews

November 01, 2025

I was charged twice for the same issue. Initially, I brought my car for a check-up, and they discovered that it was overheating and making grinding noises. They attributed these issues to t More

by gencberberi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond
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October 25, 2025

Justin, listen to my texts, and also stayed in touch with me. I was super impressed with all of the service and transportation! More

by vickiedtex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Vanderpot
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Oct 27, 2025 -

Cavender Cadillac responded

We’re glad you had a successful experience with Justin and the team! We will pass along the feedback! Thank you for choosing Cavender Cadillac. See you next time, Vickie!

October 24, 2025

Justin , the service advisor never up dated me while my car was in their possession,, My vehicle's was here for A week, And he never called or sent me an email updating me about my vehicle, When is it was More

by Raynard dillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin service advisor
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Oct 24, 2025 -

Cavender Cadillac responded

Raynard, thank you for bringing this to my attention. We aim to provide communicative, professional service, and it is concerning to see that we missed the mark. I will discuss this feedback with my team so that we may work to improve in the future, but in the meantime, please don't hesitate to give me a call if I can do anything to assist you. Thank you, Katie Dodd - Service Director - +1 (210) 640-7683

Nov 01, 2025 -

Raynard dillon responded

I'm sorry but I decided that I will not be bringing my vehicle back here anymore, I will be driving to austin for my services from now on...... Thank you mr. Dillon

October 14, 2025

I received an email from Cavender that my vehicle was due for service soon. I called Carlos to schedule my vehicle for service and also to get other issues fixed. Carlos scheduled me right away. I appreciate More

by Cantu56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Oct 16, 2025 -

Cavender Cadillac responded

Thank you for sharing your experience with Carlos and the team! We are thrilled he was able to assist you with all your vehicle needs efficiently. We hope to welcome you back to Cavender Cadillac for all your future automotive needs. Drive safe!

October 11, 2025

All services were finished when promised. Completely satisfied as usual. Carlos and crew are awesome! More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
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Oct 14, 2025 -

Cavender Cadillac responded

Hi Mari, it’s great to hear that Carlos and the team took such good care of you, and we hope to welcome you back to Cavender Cadillac down the road. Have a great day.

October 10, 2025

Carlos as always was very thorough and helpful in the process that took almost a month to repair More

by Mcard
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos villereal
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Oct 14, 2025 -

Cavender Cadillac responded

Mcard, your kind review warms our hearts! Thank you from Carlos and the Cavender Cadillac Team.

October 09, 2025

It is very clean for one thing…Carlos kept us fully informed on the repairs to our car throughout the entire process More

by larryj1949
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Carlos in the service dept
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Oct 09, 2025 -

Cavender Cadillac responded

Hi Larry, we're happy to hear Carlos kept you informed and provided excellent service. Thanks for choosing Cavender Cadillac and for sharing your feedback. Safe travels!

October 09, 2025

My service technician, Carlos, is the best. HOWEVER, they over charged me on labor cost...that will happen never again. More

by clarence.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos (service)
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Oct 10, 2025 -

Cavender Cadillac responded

Clarence, while it's great that you can count on Carlos, I'm sorry to hear about your dissatisfaction with the labor cost. We certainly don't want any of our customers feeling overcharged or unappreciated, and I would be happy to clear up any confusion. Please reach out directly at your convenience. Thank you, Katie Dodd - Service Director - +1 (210) 640-7683

October 02, 2025

Great service always on top of everything Carlos amazing guy keep up the good work More

by compeanmauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Oct 03, 2025 -

Cavender Cadillac responded

Thanks for the kind words for Carlos. We appreciate your support here at Cavender Cadillac!

October 01, 2025

It was great service. The time was the only thing that took up some valued time. More

by jbetancourt2400
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Eric
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Oct 02, 2025 -

Cavender Cadillac responded

We are glad to hear that our team provided excellent service. We appreciate your feedback and hope to have the opportunity to improve the wait time at your next visit to Cavender Cadillac.

Oct 03, 2025 -

jbetancourt2400 responded

Thank you!

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