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Cavender Cadillac

San Antonio, TX

Overview
Reviews
Vehicles
4.7
774 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 476 service reviews

May 09, 2026

Always a very pleasant service depart with curtesy and patience. Carlos is and excellent greater and explains everything detail about what is going to happen. Only downside to dealership like all is the p More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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May 11, 2026 -

Cavender Cadillac responded

Jerry, thank you for your kind words about Carlos and our service team! We truly appreciate your feedback, and we can't wait to share it with him. We apologize if our prices have caused any frustration. For your next visit, if there is anything we can do to make your experience even better, please let us know. Reviews like this one truly make our day! - The Cavender Cadillac Team

May 08, 2026

Very helpfull, accommodating, friendly, clean, organized, coffee and water Sales was fair and not pushy We started with service and ended up with a used truck More

by Stillgeneral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service, Alisa in sales
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May 08, 2026 -

Cavender Cadillac responded

We're thrilled to hear about your experience with our team here at Cavender Cadillac! Thank you for choosing us and for sharing your feedback. Congratulations on your new truck!

April 30, 2026

Kept me informed. Clean, well-stockedwsiting area. Wait time for work was about 2 hours. Thank you. More

by DebOmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
May 01, 2026 -

Cavender Cadillac responded

Thank you for sharing your experience! We appreciate your business here at Cavender Cadillac.

April 24, 2026

Took my CT4 in for oil change and tire rotation had no issues was able to wait and they did the service pretty quick. My service advisor was very polite and friendly. More

by Frankm9255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson
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Apr 24, 2026 -

Cavender Cadillac responded

Frank, we are happy to hear you had a quick, seamless, and friendly experience with our team. Thank you for choosing Cavender Cadillac!

April 18, 2026

The service department is great. Always professional, accommodating and welcoming. Carlos Villarreal is the best service technician. I’ve been working with him for over 20 years. More

by santap21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Apr 20, 2026 -

Cavender Cadillac responded

Thank you for sharing your feedback about our service department and Carlos, it's appreciated! We look forward to your next visit! - The Cavender Cadillac Team

April 16, 2026

Excellent service. Convenient location. Very nice waiting area. Carlos is my service representative and is super diligent in caring for his customers. More

by bradydrkb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Apr 16, 2026 -

Cavender Cadillac responded

Thank you for sharing your excellent feedback about Carlos and the team, Brady! We appreciate your support and hope to work with you again at Cavender Cadillac. Safe travels!

April 12, 2026

I am very pleased with the service department every trip. Carlos is very cordial and responsive and explains to detail as to what services are needed More

by doug2473thi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Apr 13, 2026 -

Cavender Cadillac responded

We’re grateful for your feedback and will pass your compliments along to Carlos! Thank you for choosing Cavender Cadillac. See you next time!

April 11, 2026

We always get great service when we take our SUV in for service. Everyone is friendly taking time to answer any questions we have. We have been taking our vehicle to Cavender since it opened and Carlos V More

by tudykaudrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Apr 13, 2026 -

Cavender Cadillac responded

Thank you for your loyalty and trust in Cavender Cadillac! We're excited to hear that Carlos and our team have consistently provided excellent service over the years. We appreciate your support!

April 11, 2026

The car has been in for same problem 3 times . Waiting on PARTS. This has been going on for over six months. More

by paulgodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RAY
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Apr 13, 2026 -

Cavender Cadillac responded

I’m sorry to hear about the ongoing issues you’re experiencing with your car, as well as the delays with parts. Please reach out so we can ensure that this is resolved. Shawn Wilcox - Service Director - 2103686474

April 10, 2026

Carlos was polite , professional and caring. I appreciated his concern bo matter how frazzled I was over the repairs More

by Chelc320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Apr 10, 2026 -

Cavender Cadillac responded

Thank you for sharing your experience with Carlos! We're glad he could assist you with professionalism and care. We appreciate your business and will pass along your kind words. See you next time at Cavender Cadillac!

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