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Cavender Cadillac - Service Center

San Antonio, TX

4.8
341 Reviews

341 Reviews of Cavender Cadillac - Service Center

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May 27, 2025

Took my car in to get my oil changed. Carlos was the tech I worked with, super professional, quick work and did exactly what needed to get done. More

by kyle3_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
May 27, 2025 -

Cavender Cadillac responded

Kyle, we're delighted to hear that Carlos provided you with professional and efficient service at Cavender Cadillac. Thanks for choosing us!

May 26, 2025

My vehicle was taken into the shop and about one and half hours it was finisher and washed. The problem I had was the life time oil change for veterans. I was promised by the sale lady that I would have m More

by rcervera0226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond in service
May 27, 2025 -

Cavender Cadillac responded

Thank you for sharing your experience with us at Cavender Cadillac. We're glad to hear that Raymond was able to assist you during your visit, and we apologize for any confusion regarding the lifetime oil change promise. Please reach out to our sales manager so we can ensure everything is sorted before your next service appointment!

May 24, 2025

Once again Carlos was great to work with. I look forward to working with him again and will always be back for my warranty needs. Thanks Carlos!! More

by rickkurland65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in the service department
May 27, 2025 -

Cavender Cadillac responded

We're delighted to hear that Carlos provided you with such a positive experience at Cavender Cadillac, Rick! Thank you for your continued trust in us, and we look forward to assisting with any future warranty needs.

May 22, 2025

Excellent service by Carlos. He’s been maintaining my vehicle more than 10 yrs. Ten being best Carlos is a 10+ advisor. More

by Esther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
May 22, 2025 -

Esther responded

Thank you for your excellent service by Carlos.

May 23, 2025 -

Cavender Cadillac responded

Esther, we are glad to hear that Carlos has taken excellent care of your automotive needs for more than a decade. Thank you for being a loyal client of Cavender Cadillac!

May 22, 2025

The shop was great in getting my caddy back there and the service technician was courteous and helpful More

by Bobo
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindie
May 23, 2025 -

Cavender Cadillac responded

We're delighted to hear that our team at Cavender Cadillac provided courteous and helpful service for your Caddy. Thank you for sharing this positive feedback!

May 19, 2025

Justin was amazing, helped me when I didn’t know we get I was doing. Crystal was super as well. Thank you for a great experience More

by Renee_bujanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in service
May 19, 2025 -

Cavender Cadillac responded

Renee, we're delighted to hear that Justin and Crystal provided you with a great experience at Cavender Cadillac! Thanks for sharing your feedback.

May 18, 2025

Carlos has been my go to at Cavenders for years! He does an outstanding job taking care of my car! In addition, He’s pleasant, professional, kind and caring about my time! If I could give him Empl More

by Becmajors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in the service department
May 19, 2025 -

Cavender Cadillac responded

Thank you for sharing such a glowing review about Carlos and the service at Cavender Cadillac! We're delighted to know that he's consistently provided outstanding care for your vehicles over the years. Your trust in him means a lot, and we're grateful to have you as part of our community. Enjoy your third Cadillac!

May 18, 2025

Carlos did A superb job. Well done. Nice one. Atta boy. Thank you. Spasiba. Gracias.15 words, how absurd. More

by mikeandkathydrumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
May 19, 2025 -

Cavender Cadillac responded

Mike and Kathy, we're delighted to hear that Carlos provided such excellent service at Cavender Cadillac. Thanks for the review!

May 17, 2025

Justin provided quick and excellent service when I dropped my car off. He made the entire process easy and smooth. There was an issue with the warranty company but Justin was quick to fix the issue. More

by Madds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 19, 2025 -

Cavender Cadillac responded

We're delighted to hear that Justin made your service experience seamless at Cavender Cadillac. It's great to know he efficiently handled the warranty issue for you. Thank you for sharing this feedback!

May 15, 2025

Very professional and courteous. A through examination was given as far as what was done to my car. Justin also explained the warranty. I was very pleased with the service I received More

by marycain46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N /A
May 15, 2025 -

Cavender Cadillac responded

We're delighted to hear that Justin and the Cavender Cadillac team provided you with professional service. Thank you for sharing your experience!

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