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Cavender Cadillac - Service Center

San Antonio, TX

4.8
341 Reviews
Call Service Center (210) 640-7683

341 Reviews of Cavender Cadillac - Service Center

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November 27, 2023

Ray is my service writer. Trustworthy, courteous and always professional. Because of him, I am still, and will remain, a loyal Cavender Cadillac customer. Just as I have been More

by p.atkins16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Prado III
Report | Print
Nov 28, 2023 -

Cavender Cadillac responded

It's fantastic to know that Ray has been able to provide you with such great service over the years at Cavender Cadillac. We appreciate your loyalty and look forward to serving you for many more years!

November 25, 2023

The service is excellent and the staff is friendly and approachable. My wait time was less than 2 hours, which is reasonable. More

by bubba.crissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Nov 27, 2023 -

Cavender Cadillac responded

We're glad to know you found our service excellent and staff friendly at Cavender Cadillac. We always aim for efficiency in our work, so it's great that your wait time was reasonable! Thanks for the review!

November 24, 2023

The representative assigned to me, Carlos not only knows about the model I drive but my car in particular. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Report | Print
Nov 27, 2023 -

Cavender Cadillac responded

We're glad to know that Carlos was able to provide you with such personalized service at Cavender Cadillac. Thanks for sharing your experience! We are here for you and any of your future needs!

November 24, 2023

This is the second Cadillac I’ve had and always have vehicles serviced at Cavender it’s the best service in town. More

by jmenchaca234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service Department
Report | Print
Nov 24, 2023 -

jmenchaca234 responded

Five Stars

Nov 27, 2023 -

Cavender Cadillac responded

Congrats on your newest Cadillac! Thank you for choosing Cavender Cadillac and leaving us a five-star review. Enjoy the ride!

November 23, 2023

The last two problems were a chip and a windshield. Both were replaced timely with constant communication More

by Patronjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray and phill
Report | Print
Nov 26, 2023 -

Cavender Cadillac responded

We're glad to know that our team at Cavender Cadillac was able to resolve your issues promptly and kept you well-informed throughout the process. Thanks for sharing your experience!

November 22, 2023

We enjoy the welcoming of the staff. Everyone friendly. Katelynn worked us awesome service manager . More

by Herlinda.rangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelynn
Report | Print
Nov 25, 2023 -

Cavender Cadillac responded

Herlinda, we're so glad to know you felt welcomed by our team at Cavender Cadillac. It's great that Katelynn provided excellent service! Thanks for your kind words.

Nov 25, 2023 -

Herlinda.rangel responded

Our service manager worked us in ! Great communication and excellent service !

November 18, 2023

Have been going to Cavendar Cadillac for years. Great service & great dealership!!! I will continue to be a loyal customer. More

by khanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
Report | Print
Nov 20, 2023 -

Cavender Cadillac responded

Khanley, we're so glad to have you as a loyal customer at Cavender Cadillac! Your continued support means the world to us. Here's to many more years of great service together!

November 17, 2023

Carlos takes exceptional care of his customers… I appreciate it He knows this car is my baby More

by ronjudiw
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlos…exceptional
Report | Print
Nov 17, 2023 -

Cavender Cadillac responded

Thank you, Ron, for your kind words about Carlos from Cavender Cadillac! We look forward to serving you again.

November 17, 2023

Service was great! ! Stayed in contact with me like they promised. Answered all my questions More

by Shari176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelynn
Report | Print
Nov 17, 2023 -

Cavender Cadillac responded

Shari, thank you for the wonderful feedback on your most recent visit to Cavender Cadillac! We look forward to assisting you again. Safe travels!

November 17, 2023

Carlos has always taken great care of my repair needs, i wouldn't take my car to anyone else. More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Report | Print
Nov 20, 2023 -

Cavender Cadillac responded

Thanks, Tony, for your kind words to Carlos from Cavender Cadillac! We appreciate your continued loyalty and look forward to serving you again. Have a good day!

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