Back

Cavender Cadillac - Service Center

San Antonio, TX

4.8
324 Reviews

324 Reviews of Cavender Cadillac - Service Center

Sort by
November 04, 2023

They have a level of commitment to thier customers that goes unmatched. In both sales and service. There is always service after the sale. The Cavenders have stood behind thier name in the community. A goo More

by DOTTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Trejo in Service
Nov 06, 2023 -

Cavender Cadillac responded

We're so glad to know you've had a positive experience with both our sales and service teams at Cavender Cadillac. We truly value the trust of our customers and community, thank you for your kind words!

November 02, 2023

Great service! Carlos is an exceptional employee—always eager to help and very knowledge on everything! More

by Docs1mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
Nov 02, 2023 -

Docs1mom responded

I already responded once!!!

Nov 02, 2023 -

Docs1mom responded

I don’t wish to PUBLICLY respond!!!

Nov 02, 2023 -

Cavender Cadillac responded

We are honored to receive your support. Thank you! - Cavender Cadillac Team

October 28, 2023

Carlos in the service dept. kept up to speed in regards to my repairs and was even able to find me a difficult part to replace in another state. Carlos also ensured that any rep More

by c.rincon68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Oct 30, 2023 -

Cavender Cadillac responded

We're glad to know that Carlos was able to assist you with your repairs at Cavender Cadillac! It's great hearing he went the extra mile in finding a difficult part for you and ensuring warranty coverage. Thanks for recommending our service department!

October 26, 2023

They have met our needs for the last several years in an efficient and courteous way. More

by bkieslings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Oct 27, 2023 -

Cavender Cadillac responded

We are honored to receive your continued support and loyalty. Thank you so much! It means the world to us and we hope to keep serving you again throughout the years - Cavender Cadillac Team

October 25, 2023

Very friendly and business oriented. I would recommend Cavender Cadillac and Katie Dodd to all my friends and relatives. More

by kmjames6941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Dodd
Oct 25, 2023 -

Cavender Cadillac responded

We're so glad to know you had a friendly and professional experience with Katie Dodd at Cavender Cadillac. Your recommendation means the world to us, thank you!

October 23, 2023

Cavender Cadillac provides great customer service after the sale. The service department does a great job maintaining both of my Cadillacs. More

by Moss_c1834
Recommend Dealer
Yes
Employees Worked With
Katelyn
Oct 24, 2023 -

Cavender Cadillac responded

We're delighted to know that you've had positive experiences with our service department at Cavender Cadillac. We appreciate your trust in us for maintaining both of your Cadillacs!

October 23, 2023

Professional Services everyone was courteous and kind and helpful and friendly, all was great during my time of service there 😀 More

by andersonpaul7030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Oct 23, 2023 -

andersonpaul7030 responded

Great Service

Oct 23, 2023 -

Cavender Cadillac responded

At Cavender Cadillac, it's always our aim to provide courteous service! Thanks for choosing us above the rest - see you next time!

October 19, 2023

As always my service advisor, Carlos Villarreal, did an outstanding job in taking care of my vehicle. More

by fcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Oct 20, 2023 -

Cavender Cadillac responded

We're glad to know that Carlos provided outstanding service for your vehicle at Cavender Cadillac. Thanks so much for the positive feedback!

October 19, 2023

Carlos has excellent customer service. Lack of loaner cars is not a good experience, and has been a problem previously as well. More

by rwthomas2012
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Oct 20, 2023 -

Cavender Cadillac responded

Thanks for sharing your thoughts with us. While it's great to hear Carlos provided excellent service, we do apologize for any inconvenience caused by our lack of loaners. In our efforts to continually improve our processes at Cavender Cadillac, our team will take note of this feedback for future visits. If there's anything else we can do for you, please let us know.

October 15, 2023

I have always been treated with respect and made to feel comfortable. Carlos, my service advisor always listens to my problems and takes very good care of me. More

by Delilah Meiring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 16, 2023 -

Cavender Cadillac responded

Delilah, we're so glad to know that Carlos and the Cavender Cadillac team have been able to provide you with such a positive experience. Thanks for your kind words!

...
25
...