324 Reviews of Cavender Cadillac - Service Center
Great service, dependable and very helpfull I have been a customer prior to them moving to there present location and have always been helpful with all my needs. Lo I met Carlos when they move to the new a customer prior to them moving to there present location and have always been helpful with all my needs. Lo I met Carlos when they move to the new location and he has always taken time to explain what maintenance is needed on my car. I always know that where I arrive for my maintenance appointment I know that I’m in good hands with Carlos More
Very satisfied with the warranty work that was complete on my vehicle. Thank to all of the reps that was instrumental in getting my vehicle fixed. on my vehicle. Thank to all of the reps that was instrumental in getting my vehicle fixed. More
Cavender provides excellent customer service. Carlos always reviews everything with me and recommends what needs to be done for that visit. I really enjoy working with him. Carlos always reviews everything with me and recommends what needs to be done for that visit. I really enjoy working with him. More
Although the service tech was nice and polite, I felt I was just a number, and my service was all about the dollars and cents. Every reason I purchased the car from this dealership was sold on their servic was just a number, and my service was all about the dollars and cents. Every reason I purchased the car from this dealership was sold on their service and maintenance aftercare. They sold us on the 5-star care we would get for the life of the car. What I learned is that having a dealership that costs more than any other repair service only means you will pay more for service than you should. Without going into the entire let down of my experience, before you purchase your car, make sure you don't pay a premium for your vehicle and extended warranty because of the service you are promised. Just remember that will cost a premium too. Shop your options because having a dealership back you up on your service needs provides zero benefit but costs more. Also, when you are promised, car washes, and for scratches to be buffed out among other promises, just remember it is lip service to get you to sign your contract. After your car is serviced you will pick it up dirty (even though you were promised free washes), and it will most likely take a week just for an oil change and a diagnosis. And be prepared to pay $$$$ to have your car diagnosed - something most auto shops do for free to earn your business. I felt ripped off to be honest. I paid over $300 just to get an oil change and a list of $4000 worth of repairs none of which were covered under my premium warranty that is set to expire in a few months of course. The warranty is useless :( please think twice before purchasing or servicing your car at Cavendars Cadillac. More