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Cavender Cadillac - Service Center

San Antonio, TX

4.8
324 Reviews

324 Reviews of Cavender Cadillac - Service Center

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October 12, 2023

Cavender Cadillac always treats its customers with total respect and appreciates them that’s I always do my business with them. More

by Cantina4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos villarreal
Oct 13, 2023 -

Cavender Cadillac responded

We're so glad to know you feel respected and appreciated at Cavender Cadillac. Your continued support means a lot to us. Thank you for choosing our dealership!

October 12, 2023

Excellent, job Carlos always explains everything to me and keep me well informed awesome.service More

by pbarber209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Service Dept
Oct 13, 2023 -

Cavender Cadillac responded

We are glad to hear that Carlos has taken excellent care of you and provided top-notch service. Thank you for choosing Cavender Cadillac!

October 11, 2023

Great service, dependable and very helpfull I have been a customer prior to them moving to there present location and have always been helpful with all my needs. Lo I met Carlos when they move to the new More

by Bob.salinas38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAS Reputation Management
Oct 12, 2023 -

Cavender Cadillac responded

We're delighted to know that you've had such a positive experience with Carlos and our team at Cavender Cadillac. It's always our goal to provide dependable service and clear communication about your vehicle's needs. Thank you for being a loyal customer. We appreciate it!

October 09, 2023

Always feel very welcome with Carlos in service and he always takes care of my car. More

by Lisa Bates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Oct 09, 2023 -

Cavender Cadillac responded

Lisa, it's wonderful to read that Carlos and our service team take excellent care of your vehicle! Thank you for leaving Cavender Cadillac a five-star review.

October 06, 2023

Very satisfied with the warranty work that was complete on my vehicle. Thank to all of the reps that was instrumental in getting my vehicle fixed. More

by Kgrogers1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 09, 2023 -

Cavender Cadillac responded

We're glad to know you were satisfied with the warranty work completed on your vehicle at Cavender Cadillac. Thanks for acknowledging our team's efforts!

October 06, 2023

Carlos has provided excellent service for many years for me and for several vehicles. I appreciate pickup and delivery More

by asimk123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 06, 2023 -

Cavender Cadillac responded

We're glad to know that Carlos has been providing you with excellent service over the years at Cavender Cadillac. Your appreciation for our pickup and delivery services is noted too! Thanks for sharing your experience.

October 04, 2023

Cavender provides excellent customer service. Carlos always reviews everything with me and recommends what needs to be done for that visit. I really enjoy working with him. More

by henderso.cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Oct 05, 2023 -

Cavender Cadillac responded

We're delighted to know that you've had excellent experiences with Carlos and our team at Cavender Cadillac! We always aim to provide top-notch service, so your feedback is greatly appreciated!

October 04, 2023

Have delt with Carlos in the service department and have always had a great experience. Give him a raise. More

by kagnew4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos,Service department
Oct 05, 2023 -

Cavender Cadillac responded

We're delighted to know that Carlos in our service department has consistently provided you with great experiences at Cavender Cadillac. We appreciate your feedback and will definitely take note of it!

Oct 05, 2023 -

kagnew4 responded

Tell Carlos that I send my best.

October 01, 2023

Although the service tech was nice and polite, I felt I was just a number, and my service was all about the dollars and cents. Every reason I purchased the car from this dealership was sold on their servic More

by Trip72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Service Department
Oct 02, 2023 -

Cavender Cadillac responded

I'm really sorry to read about your experience, it's clear we've let you down. We aim for transparency and fairness in all our services, including pricing and the promises we make. I'd like to personally look into this matter further so that we can address these issues directly with you - please reach out at your earliest convenience. Thank you, Curtis Kirk - Service Manager - (210) 421-1088

September 30, 2023

Carlos is very attentive and does a great job. The work was done to my satisfaction More

by ctflink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 02, 2023 -

Cavender Cadillac responded

Thank you for leaving Cavender Cadillac a five-star review! We are glad that Carlos was attentive and did a great job with your vehicle. See you next time!

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