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Cavender Cadillac - Service Center

San Antonio, TX

4.8
322 Reviews

322 Reviews of Cavender Cadillac - Service Center

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June 14, 2023

Very comfortable and friendly dealership wait time is a little excessive sometimes but it evens out More

by gringberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 14, 2023 -

Cavender Cadillac responded

Your review means a lot to us! Thank you for choosing Cavender Cadillac and for sharing your experience. Drive safely!

June 02, 2023

The best service of any dealer. Carlos explained his responsibility, procedure and estimated time for the work required. More

by Wmcrenshaw1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Jun 02, 2023 -

Cavender Cadillac responded

We are thrilled to read your review! It makes us proud to hear that Carlos was able to explain everything so clearly and provide you with the best service possible here at Cavender Cadillac. Thanks for sharing your kind words and have a great day!

May 28, 2023

Carlos is an excellent service advisor and he’s very professional.Got it done on time. More

by rosendoh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Cavender Cadillac responded

We are glad to hear that Carlos provided efficient service! Thanks for choosing Cavender Cadillac. We appreciate your support!

May 25, 2023

Great dealership. everybody there is professional, polite, and friendly. The service is great. I have never had a problem with the service they provide. Ray Trejo as a More

by homerespinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo
May 25, 2023 -

Cavender Cadillac responded

Thank you for the review! We are so glad to hear that Ray delivered such a successful service experience. Drive safely, and we hope to see you back again at Cavender Cadillac!

May 17, 2023

Great job by the team at Cavender Cadillac. They are the best in San Antonio, Texas More

by texastres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villerreal
May 18, 2023 -

Cavender Cadillac responded

Thank you for the review! We appreciate your confidence in the Cavender Cadillac team to get the job done. Safe travels!

May 14, 2023

I was pleased with the work that was completed on my vehicle today outstanding job. More

by TonyAlawhorne369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
May 15, 2023 -

Cavender Cadillac responded

Thank you for the review! We appreciate your confidence in the Cavender Cadillac team to get the job done!

May 13, 2023

This operation is FIRST CLASS! I am always treated efficiently and courteously. The work the mechanics perform on my car is ALWAYS perfect and I have never had to return to have More

by wrguevara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal, Service Dept Carlos is outstanding at his job!!!!!
May 15, 2023 -

Cavender Cadillac responded

Thank you for the review! We appreciate your confidence in our team and hope to see you back again at Cavender Cadillac. Safe travels!

May 12, 2023

Very good service and people is very friendly. The repair work had been done very well. Very capable mechanic. Excellent More

by Baobao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everybody
May 12, 2023 -

Cavender Cadillac responded

We appreciate you taking the time to share your experience at Cavender Cadillac. It's great to know our team provided you with excellent service. Thank you for choosing us!

May 10, 2023

I can’t remember how many cars or what year we first purchased from Cavender but Carlos has been our service writer starting about 10 years prior to your move from down town to your 1604 location And w More

by J B King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management, Colby Joyner
May 10, 2023 -

Cavender Cadillac responded

Your continued support and trust in our business over the years mean the world to our team! Thank you for stopping by to leave us this feedback. Until next time!

April 20, 2023

Continued excellence despite major renovation of their facility. Warranty repair of Transmission and 50K services...Carlos was Excellent! More

by Jorlrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos was my Service Rep and has been for 15 years!
Apr 20, 2023 -

Cavender Cadillac responded

Jorlrice, we appreciate your five-star review for Cavender Cadillac! It's great to hear that Carlos provided excellent service during your warranty repair and 50K services. Thank you for your patience and loyalty during our major renovation. We're excited to continue providing excellent service to you and your vehicle. Have a wonderful day!

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