Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Cavender Cadillac - Service Center

San Antonio, TX

4.8
324 Reviews
Call Service Center (210) 640-7683

324 Reviews of Cavender Cadillac - Service Center

Sort by
February 09, 2025

Caring, compassionate, knowledgeable,excellent communication, appears to make sure I am pleased as a customer More

by darryllpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos villerolle
Report | Print
Feb 10, 2025 -

Cavender Cadillac responded

We're delighted to hear that our team at Cavender Cadillac provided you with such a positive experience. Thank you for your kind words and support!

February 06, 2025

Everything went smoothly and quickly. Staff was very helpful and knowledgeable Great experience for maintenance work done. More

by jrsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Cavender Cadillac responded

We're delighted to hear that your maintenance experience was smooth and efficient with our team at Cavender Cadillac. Thank you for the kind words!

February 05, 2025

I have always received great service from Mr. Trejo at the service department at Cavender Cadillac. He is very courteous, and provides prompt and very professional service. Thanks for having pe More

by jvcavazos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Vara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Cavender Cadillac responded

We're delighted to hear that Mr. Trejo has consistently provided you with courteous and professional service at Cavender Cadillac! Thank you for recognizing his efforts, and we appreciate your continued support.

February 05, 2025

My experience with cavender is always great, staff is very helpful and respectful at all times More

by Ghanson999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Callihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos is wonderful in service
Report | Print
Feb 05, 2025 -

Ghanson999 responded

Cavender is a great place to buy new cars. Currently this my second purchase with them and they really take care of your vehicle. They call and remind me when service is due and explain all work performed. I would definitely recommend this dealership to family and friends.

Feb 05, 2025 -

Cavender Cadillac responded

We greatly appreciate your kind words for our sales team. Thank you for being a valued client of Cavender Cadillac!

February 04, 2025

Carlos is always helpful, reliable, dependable, and trustworthy. I can count on him to get the job done on time with no surprises. More

by Rpgonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Report | Print
Feb 05, 2025 -

Cavender Cadillac responded

Thank you for sharing your experience with Carlos and the team at Cavender Cadillac! We're delighted to know that he consistently provides reliable and trustworthy service. We appreciate your support!

January 31, 2025

Always receive GREAT customer service. Carlos Villalarial has taken good care of me each time I have brought my vehicle in. Keeps me informed and offers a direct contact for any questions More

by ShurleeB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Cavender Cadillac responded

Shurlee, we're delighted to hear that Carlos has consistently provided you with excellent service at Cavender Cadillac. Thank you for sharing your experience and trusting us with your vehicle needs!

January 30, 2025

They came to my house to pick up my car and delivered it back to my house after service completed. One way was about 25 miles. I greatly appreciated the convenience More

by blharmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noe Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Cavender Cadillac responded

We're delighted to hear that you appreciated the convenience of our service at Cavender Cadillac. Thank you for sharing your experience with us!

January 29, 2025

Well, I have bought my last 3 vehicles from Lincoln. I love my car but never hear from anyone! My saleslady constantly checked in w/me ..I miss the personal attention. More

by Chance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray trejo
Report | Print
Jan 29, 2025 -

Cavender Cadillac responded

Thank you for choosing Cavender Cadillac and sharing your feedback. We're glad to hear that you love your car, but we're sorry to learn about the lack of follow-up. Your comments are important, and we'll work on improving our communication with valued customers like yourself!

January 27, 2025

Customer service is very good was able to answer my questions. Very professional and nic More

by Shirleyjones12345
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jan 28, 2025 -

Cavender Cadillac responded

Thanks for the 4 star review, Shirley. We hope to see you again at Cavender Cadillac!

January 26, 2025

Service rep, Carlos Villarreal, is excellent. He was courteous, explained what would be done to my vehicle and the cost. The customer lounge was bright, clean and comfortable except for the tem More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Cavender Cadillac responded

Diana, thank you for your loyalty and kind words about Carlos and the Cavender Cadillac team! We're glad to hear you've had a positive experience with us since 2003. We'll take note of your feedback regarding the lounge temperature.

1
...
4
5
6
...
33