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Cavender Cadillac - Service Center

San Antonio, TX

4.8
356 Reviews
Call Service Center (210) 640-7683

356 Reviews of Cavender Cadillac - Service Center

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February 26, 2025

Working with the service staff was pleasant and easy. I was kept informed of progress with diagnosing and beginning the work. It was warranty repairs and woul take a few days. Service rep, Carlos was More

by DLM
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, service Dept
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Feb 26, 2025 -

Cavender Cadillac responded

We're delighted to hear that Carlos and the Cavender Cadillac service team made your experience smooth and informative. It's great to know you felt well taken care of during the warranty repairs, including arranging a loaner car. Thank you for sharing your positive feedback!

February 26, 2025

Always excellent advice and service. Carlos is my service advisor and I know he will deal with me honestly. More

by Colonel's Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villereal
Report | Print
Feb 27, 2025 -

Cavender Cadillac responded

Thank you for trusting Carlos and our team at Cavender Cadillac with your service needs. We're delighted to hear about your positive experience!

February 23, 2025

Great service Carlos is a great service writer work is always top notch from techs More

by Jeff.jennings82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Feb 24, 2025 -

Cavender Cadillac responded

Thank you for your kind review, Jeff! We're so glad to hear Carlos delivered a fantastic experience. Drive safely, and see you next time!

February 22, 2025

Always helpful and friendly staff. Scheduling service is easy. Same day professional service thank you More

by sherrykmk87
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Report | Print
Feb 24, 2025 -

Cavender Cadillac responded

We're delighted to hear that our team at Cavender Cadillac provided you with helpful and friendly service. It's great to know scheduling was easy and your experience met expectations. Thank you for sharing!

February 22, 2025

I have been taking my car for service several times know and I always receive great service! Thank you to Mr Raymond . More

by Martharios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond service dept
Report | Print
Feb 24, 2025 -

Cavender Cadillac responded

We're delighted to hear that Mr. Raymond and the Cavender Cadillac team have consistently provided you with great service! Thank you for your continued trust in us, and we look forward to serving you again soon!

February 20, 2025

Awesome service by Carlos. As always. Right on top of all the issues. My favorite guy More

by Rcookrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Report | Print
Feb 20, 2025 -

Cavender Cadillac responded

Carlos and the team at Cavender Cadillac love seeing great reviews! Thank you!

February 20, 2025

…fan tas ti s h. Gr ea t s e r v i c e More

by jimgon14
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Report | Print
Feb 21, 2025 -

Cavender Cadillac responded

We're delighted we could deliver an excellent experience! - Cavender Cadillac Team

February 19, 2025

Service department great. Carlos very good. Collision and sales not as good. Everyone always friendly. More

by Lhampel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Cavender Cadillac responded

Thanks for your feedback! We're glad to hear Carlos and our service department impressed you at Cavender Cadillac. We'll work on improving the other areas you've mentioned. Please reach out if you would like to discuss your comments further.

February 16, 2025

Carlos at Cavender Cadillac is one of the most professional service tech I have had the pleasure of dealing with. More

by clarence.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos - service dept
Report | Print
Feb 17, 2025 -

Cavender Cadillac responded

Clarence, we're delighted to hear that Carlos provided you with such professional service at Cavender Cadillac. Thank you for sharing your experience!

February 14, 2025

Carlos is always such a gentleman and takes very good of me. He makes sure I am comfortable and he keeps me informed. Without him, I may find some other place to get my service. But everyone at Cavender is More

by Dorothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Report | Print
Feb 14, 2025 -

Cavender Cadillac responded

Dorothy, we're pleased to hear that Carlos and the team at Cavender Cadillac have been taking such great care of you. Your comfort and satisfaction are our top priorities, and we look forward to continuing to serve you. Safe travels!

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