Cavender Ford of Oklahoma City

After I gave up hope So I drove into to this little ford dealership maybe the smallest one in town and I go to test drive a car that I really didn't like and the salesman So I drove into to this little ford dealership maybe the smallest one in town and I go to test drive a car that I really didn't like and the salesman didn't try to sale me the car so I asked why he wasn't like other salesman from other dealers and he replied with if you want the car you will buy it and after a few jokes during the test drive I said what else you got and he showed me this silver mustang and from that second I knew I was buying my car and he was honest the whole time with me and I even spoke to the owner of this dealership for about an hour while I was there they made me feel welcomed More

The best customer service Everyone at the dealership was very helpful. We had to make several trips there and the salesman worked with us and made the car buying process very e Everyone at the dealership was very helpful. We had to make several trips there and the salesman worked with us and made the car buying process very easy and enjoyable. All of the workers are very personable and don't mess around and play games like other dealerships. I am definitely coming back here when it's time to get another new car! More

Professional Bryan is always a pro. Knowing what needs to be done and keeping me informed. All my service work goes to Reynolds Ford and Bryan. Bryan is always a pro. Knowing what needs to be done and keeping me informed. All my service work goes to Reynolds Ford and Bryan. More

Go see Frank! Thank you Frank Bishop! He spent hours with us because we couldn't decide if we wanted a truck or SUV. Frank was patient with us as we drove both typ Thank you Frank Bishop! He spent hours with us because we couldn't decide if we wanted a truck or SUV. Frank was patient with us as we drove both types of vehicles and once narrowed down, we looked at new and used. After we decided on a new SUV, Frank continued to show us all the vehicles they had with the options we were looking for. 4 hours later we found the perfect vehicle. Negotiations were a breeze, Now the bad: This has nothing to do with the sales experience and Frank. Kyle, the finance manager, assisted with our financing. At the time, an auditor Nick was in the room with us. We were under the assumption he was there to audit (observe) Kyle. Nick continued to cut-off Kyle every 3-4 sentences. Nick was relentless about purchasing an additional warranty, even though we said up front we were not interested. Nick continued to dominate the conversation and wanted to “educate” us on how to maintain the value of our car. We have purchased 20 cars before and I have never experienced something like this. We expressed to him that we were not interested at least 4 times. Nicks interruptions extended our financing time an additional 40 minutes. Suggestion: LET KYLE DO HIS JOB! If someone say they are not interested, move on. We were about to walk out. Overall, we are extremely happy with our purchase. Frank is my ROCK STAR! I will definitely send my friends and family to see Frank. Kyle is great too, just make sure Nick is not in the room. Thank you again for your time and patience. More

My 1st review ever... .. After purchasing my share of cars over the years, I was prepared to be bombarded with the usual sales pressure and the lack of sincerity, I have to t After purchasing my share of cars over the years, I was prepared to be bombarded with the usual sales pressure and the lack of sincerity, I have to tell you .... I was extremely and pleasantly surprised. Frank Bishop, my sales representative of Reynolds Ford, was helpful, knowledgeable, and respectful of not only me ... but also, my time. Frank listened to what I was looking for and together we found the perfect fit for me. I purchased a pre-owned Ford Focus SE, super clean, sexy tuxedo black, looks like new and has lots of bells and whistles. And Financing was easy with Kyle Davis at my side. Whether you are looking for a new or pre-owned car, try Reynolds first you won't be sorry.... And whether you are young or an older person like myself .... really... you can trust Frank Bishop! And NO I'm not related to anyone at Reynolds - I've only just moved here a few months ago :-) More

Great experience This dealership and the salesman, Vince, were outstanding and made buying a car fun and not stressful definitely recommend this dealer because of the This dealership and the salesman, Vince, were outstanding and made buying a car fun and not stressful definitely recommend this dealer because of the quality of service and their ability to work with you to get what you want. More

Easy Buying Experience Got all the info we needed quickly and pleasantly. No pressure. Enjoyed chatting with the staff. Took two vehicles out for test drives. Got a good Got all the info we needed quickly and pleasantly. No pressure. Enjoyed chatting with the staff. Took two vehicles out for test drives. Got a good deal. More

not applicable I have nothing to say in the review. Thank you for your service. Will be in contact about the work that needs to be done on the car. The salesman is a I have nothing to say in the review. Thank you for your service. Will be in contact about the work that needs to be done on the car. The salesman is aware of the driver's side door that needs work. More

Exceptional experience Our salesman Allen did an exceptional job working with us and also coordinating it with Larry his supervisor. Both Kyle and Matthew work with us on Our salesman Allen did an exceptional job working with us and also coordinating it with Larry his supervisor. Both Kyle and Matthew work with us on financing. They did an exceptional job. More

Hassle free experience After a poor experience with a different OKC dealership earlier in the day, Vince and Reynolds Ford provided a hassle free sales experience. Vince was After a poor experience with a different OKC dealership earlier in the day, Vince and Reynolds Ford provided a hassle free sales experience. Vince was very patient with helping me find the right car and provided upfront pricing. At no point during the day did the numbers ever get changed or skewed. Additionally, the sales manager was very polite and not pushy about trying to earn their business. The hardest part about the whole process was choosing which vehicle to purchase, as they provided me with several great options. More