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Cavender Ford of Oklahoma City

Oklahoma City, OK

4.0
558 Reviews
Welcome to Reynolds Ford of OKC! Located in Oklahoma City, OK, Reynolds Ford of OKC is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Reynolds Ford of OKC a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-803-5546 for your No-Obligation Internet Price Quote from our Internet Department.
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7320 NW Expy

Oklahoma City, OK

73132

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Showing 558 reviews

August 23, 2019

2019 Edge We are very happy with our new 2019 Ford Edge. We went to the Oklahoma City location with two cars that we wanted to see at this location and one at t More

by Ricochet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Alan Coffee, Brian Burris, Mark George
Aug 23, 2019 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to write this review and for sharing your experience. Please know we value our customers' time and make every attempt to get people in and out as quickly as possible so we're sorry you had to wait a little longer than expected. We very much appreciate you and your business. I am very glad to hear Alan was able to help you find exactly what you wanted. Enjoy your new Ford Edge and feel free to stop by or call us if you need anything else. Respectfully, Lance Franklin - General Manager

August 22, 2019

Most pleasant buying ever I called Reynolds OKC asking about a certain vehicle I was interested in. I talked with A J Merchant who went out of his way to look for what I had More

by Boilerman1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Davis, ADAM MERCHANT, Mark George
Aug 23, 2019 -

Cavender Ford of Oklahoma City responded

Mr. Spencer, thank you very much for sharing your experience and for taking the time to write this review. Your feedback is very important to us. Our goal is to make each and every experience a great one! I am glad to hear that AJ and Kyle were able to help you during your visit. Thank you again for this review and for your business. We look forward to seeing you gain in the future. Respectfully, Lance Franklin - General Manager

August 22, 2019

Great service. The people at Reynolds Ford are very gracious and friendly. They helped me out by getting the dickering done quickly, I did not have to spend all ev More

by Jethroc67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Hughes, Corbin Morris
Aug 23, 2019 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to write this review. We know our customer's time is important so we put forth every effort to make each experience smooth, quick and easy! We are glad to hear that Corbin and the team were able to help you with the purchase of your new vehicle. Please leet us know if you need anything else. Respectfully, Lance Franklin - General Manager

August 19, 2019

Amazing Made the process stress free. I only buy vehicles from Reynolds. They have the best sales staff and most knowledgeable. I tell all my friends and More

by Sweetpammiepie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo Hong, Jerry Stanley, Terry Burton
Aug 19, 2019 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to give us this review. We appreciate you, your continued business and this great review. We look forward to seeing you again in the future. Respectfully, Lance Franklin - General Manager

August 11, 2019

Great Experience Everyone we encountered at Reynolds Ford helped us turn a stressful vehicle situation into a great experience. We were very pleased with our salesman More

by cjhutch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Patel, Tim King, Linda Hughes
Aug 12, 2019 -

Cavender Ford of Oklahoma City responded

Thank you for the kind words. I'm glad you were pleased with the level of service that Ash and Tim provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Respectfully, Lance Franklin - General Manager

July 31, 2019

My Purchasing Experience I've had some of the worst experiences with car dealers. Jeremy was extremely helpful and went beyond means helping me with a satisfying purchace More

by blackcrisisrayR$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Cornell, Bryan Hoover, Linda Hughes, Jeremy Crawford
Jul 31, 2019 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to give us this review. We are sorry to hear of your past experiences with other dealerships but glad to hear that you were happy with Jeremy and our team here at Reynolds. Please let us know if there is anything else we could assist you with. Respectfully, Lance Franklin - General Manager

July 28, 2019

Fair deal Sales manager was great and easy to work with. Ok untill I got to financing. Very pushy about buying an extended warranty and wound up bringing in rei More

by Trader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Green, Jay Cornell, Linda Hughes, Jeremy Crawford
Jul 29, 2019 -

Cavender Ford of Oklahoma City responded

Thank you for your honest comments on your recent experience. Please accept my apology. The last thing we want a valued customer to feel is "pressured" into purchasing something they feel they do not need. We do believe that an extended warranty can save time, inconvenience and most importantly costs. Our finance team has been trained to recommend and offer options to our customers. I'm sorry if you felt they may have been over aggressive. I hope you will allow us the opportunity to continue to serve you in the future. Respectfully, Lance Franklin - General Manager

July 17, 2019

Just dropped in I was greeted at the door by Alan Coffee and we hit it of quickly. I didn't plan on buying. I was just tire kicking. When Alan came back to his office More

by Daviddj12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Coffee, Linda Hughes
Jul 18, 2019 -

Cavender Ford of Oklahoma City responded

David, Thank you for giving Alan, Linda and our team the opportunity to serve you. We truly appreciate you and your business. We look forward to seeing you again in the future! Feel free to stop by or give us a call if you need anything else. Respectfully, Lance Franklin - General Manager

July 15, 2019

Molly’s 1st car Alan was great! We scheduled the time for the test drive and Alan had the car prepped and ready to go when we arrived. Very much appreciated! More

by Mazda CX 5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Coffee
Jul 15, 2019 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to give us this review. We glad that you were pleased with the level of service Alan provided as well as choosing us for your vehicle transportation needs. We take serving you and your family very seriously. We look forward to serving you and your family in the future. Respectfully - Lance Franklin, General Manager

June 22, 2019

Know what you want when you go to shop I knew what I wanted in an online ad for a specific car. I had my list of must haves and happen to find a car with all these features & very low milea More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Parks, Ash Patel
Jun 24, 2019 -

Cavender Ford of Oklahoma City responded

Elaine, we are very glad we were able to help you find that perfect vehicle that had everything you were looking for. Thank you very much for taking the time to give us this great review and thank you for your business. Please feel free to call or stop by if you need anything else. Respectfully, Lance Franklin - General Manager

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