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Cavender Ford of Oklahoma City - Service Center

Oklahoma City, OK

3.7
75 Reviews

75 Reviews of Cavender Ford of Oklahoma City - Service Center

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August 20, 2015

Ford Escapt Recall The dealership completed my Escape recalls promptly on August 18, 2015. This Dealership has always serviced my Ford vehicles with complete satisfact More

by mredokc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Cornell
Aug 21, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for your continued business and thank you for sharing your experience. I'm glad you were pleased with the level of service our service department was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Tom Peters - General Manager

August 06, 2015

A Very Satisified Customer. I have never dealt with a dealership where everybody there acts like they are there just for you. Very professional and courtesy. Gary McIntosh Ok More

by gmac1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bodie Turner, Larry Harris, Jay Cornell
Aug 07, 2015 -

Cavender Ford of Oklahoma City responded

Gary,thank you for taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Tom Peters- General Manager

July 03, 2015

100,000 mile check-up Reynolds Ford always has staff ready to help you and the courtesy car transportation works great for getting me to work. I've made the decision to dr More

by Okie Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Cornell
Jul 06, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service our service department was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Tom Peters - General Manager

July 02, 2015

Jay Cornell, Service Mgr. did a great job. Jay Cornell, Service Mgr., did a great job of taking care of my servicer needs. All service needs completed in a timely manner. Appointment was made a More

by jlef1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Cornell
Jul 02, 2015 -

Cavender Ford of Oklahoma City responded

Joe, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad you were pleased with the level of service that Jay and our service team was able to deliver. We appreciate you and your business very much and look forward to servicing you again in the near future. Tom Peters - General Manager

July 01, 2015

slow service The service took too long. It took three business days to even give me a call and let know what was wrong with my car. then five more business days to More

by Okcrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 03, 2015 -

Cavender Ford of Oklahoma City responded

Thanks you for your feedback. Sometimes situations come up during what appears to be a routine repair that ends up taking us longer than expected. I'm sorry we did not meet your expectations and hope you will give us a try again in the future. We're all excited about the renovations and look forward to the positive impact it will have on our ability to service our customers. If you would like to discuss this further, please feel free to call me. Mention this review. Best, Ken Hines (405) 321-2844

June 30, 2015

dissapointed but not suprised! I purchased a certified preowned 2011 ford ranger.Part of the agreement was to have front windows spray-in bed-liner done at dealer cost.Now,I made a More

by 11ranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mack Hughes
Jul 03, 2015 -

Cavender Ford of Oklahoma City responded

Monty, thank you for bringing this to our attention. I am sorry to hear of your experience. That is not the atmosphere nor level of service we strive to deliver. We are always striving for the best possible customer experience. If you get a chance, please call me directly so we can further discuss, please mention this review. Best, Ken Hines (405) 321-2844

June 18, 2015

Top Notch I can only say that I have always experienced top service for my vehicle every time I have taken it in to be serviced. The customer service has been t More

by On the road a lot!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Cornell
Jun 19, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Tom Peters - General Manager

June 16, 2015

Ford F150 2002 with 89,000 miles. Work was done on timely basis. Staff was helpful, and friendly. Cost was reasonable and the 21 pt. checkup was performed. I have been taking the truck More

by Thomas47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hoover
Jun 17, 2015 -

Cavender Ford of Oklahoma City responded

Thomas we are glad that you are pleased with the level of service we provide. We take serving you very seriously. I'm glad our service team has met and exceed your expectations on every visit. We look forward to serving you and your family in the future. Thank you for your continued support and business! Best Wishes - Tom Peters GM

June 12, 2015

Allways great service, pleasant employees--100% satisfied--- I have been a customer of this Ford facility foe 20 years--all ways happy/pleasant employees to serve me, efficient, satisfactory work and "ON TIME" More

by B-29 Bomber Pilot
Recommend Dealer
Yes
Jun 15, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for sharing your experience, taking the time to write this review and for your continued support! Your feedback is very important to us. I'm glad we met and exceeded your expectations! We appreciate you and your business very much and we look forward to servicing you in the near future. Best Wishes - Tom Peters General Manager

June 11, 2015

Excellent I've done business with Reynolds Ford of Oklahoma City since they have opened. I bought my Ford Fusion from them because of the great service departme More

by rcmfun13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hamstead - service manager
Jun 12, 2015 -

Cavender Ford of Oklahoma City responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that we were able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Tom Peters - General Manager

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