
Cavender Grande Ford
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Extremely disappointing and unprofessional experience. I reached out to Cavender Grande Ford (San Antonio, TX) regarding a 2025 Ford F-150 Tremor in Antimatter Blue Metallic. Their online payment estimat I reached out to Cavender Grande Ford (San Antonio, TX) regarding a 2025 Ford F-150 Tremor in Antimatter Blue Metallic. Their online payment estimator tool was completely inaccurate, so I followed up directly. The next day, Sales Manager Jacob F. contacted me, expressing strong interest in earning my business. We exchanged numbers, and after a few back-and-forths, I was satisfied with the final offer. We scheduled my visit for Saturday at 2 PM. I live in Georgetown—116 miles away—but I was serious about purchasing the truck. The next morning, I cleaned out my current truck, took both keys, and prepared for a trade-in. En route, I notified Jacob I’d be 15–20 minutes late. He replied, “No worries.” I asked if I should find him directly, and he confirmed I should. I arrived just 14 minutes late. Jacob briefly greeted me but immediately passed me off to a salesperson and disappeared. Minutes later, I was informed the truck I had been discussing was being sold to someone else at that very moment. Instead, they tried to sell me different vehicles in colors I never asked for. After I left—empty-handed and frustrated—Jacob resumed texting, offering a 2024 model, then a dark gray vehicle. It was clear I had been treated as a backup plan. They never once informed me that the vehicle was at risk of being sold despite knowing I was driving two hours to purchase it. I trusted their word and wasted four hours of my day, including the drive back home—all while managing a knee injury. The lack of honesty, professionalism, and respect was glaring. Jacob’s decision to step back and let a salesperson take the fall was not only disingenuous, but showed a clear unwillingness to take responsibility. This dealership was neither fair nor kind. They proved they value a quick sale over basic decency. I strongly advise others to think twice before trusting Cavender Grande Ford with your time or business. More
Quick and Easy buying experience. Jorge was very quick to respond and easy to work with. Straightforward pricing and was able to close the deal remotely. Victor in financing was great Jorge was very quick to respond and easy to work with. Straightforward pricing and was able to close the deal remotely. Victor in financing was great too. Jorge even delivered the new purchase on a Friday evening so I had it before the weekend. More
I was given a 10:am appointment and arrived early thinking someone would look at the vehicle. Was told I would need to leave it for 24-48 hrs.!? I should have been told to expect that. So after drivi thinking someone would look at the vehicle. Was told I would need to leave it for 24-48 hrs.!? I should have been told to expect that. So after driving thru traffic across town I had to just turn around. The service advisor said my appointment was to drop off the vehicle. I sure won’t be back at that dealership. More
I just want to thank the Service dept. Brian Burger and Anthony Galindo made my experience easy and accommodating. Brian contacted me as soon as I needed a rental and Anthony kept in conta Brian Burger and Anthony Galindo made my experience easy and accommodating. Brian contacted me as soon as I needed a rental and Anthony kept in contact with us. I want to give both of these gentlemen a big thanks, I will definitely use Cavender Grande Ford as our go to dealership. Judy Martinez More
Worst experience I’ve had a dealership. Sold the truck I had already worked a deal on and was scheduled to pick up. Sold the truck I had already worked a deal on and was scheduled to pick up. More
Kaleb and Mr John were a pleasure to work with. All questions were answered, and the financial aspect was a bit confusing, but Mr John explained in detail, until we felt confident in our purchase. All questions were answered, and the financial aspect was a bit confusing, but Mr John explained in detail, until we felt confident in our purchase. More
Everyone was super friendly and helpful. All employees were very knowledgeable. Leroy even parked my car inside despite it not being a ford vehicle. He made our shopping experience unforget All employees were very knowledgeable. Leroy even parked my car inside despite it not being a ford vehicle. He made our shopping experience unforgettable. More
I found the staff helpful and accommodating. Erick was a huge help, and gave me a great rundown of the Bronco. The location is new, but I would definitely recommend it. Erick was a huge help, and gave me a great rundown of the Bronco. The location is new, but I would definitely recommend it. More
Mike Bove went the extra mile to get me exactly what I wanted. John in financing was also great. Came in and Mike had everything ready, answered all my questions. Very Happy with this experience! wanted. John in financing was also great. Came in and Mike had everything ready, answered all my questions. Very Happy with this experience! More