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Cavender Grande Ford

San Antonio, TX

Overview
Employees
Reviews
4.8
106 Reviews
Contact Dealership

4562 I-10

San Antonio, TX

78219

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By Type

Showing 106 reviews

April 07, 2024

Travis was very help on the whole purchasing process. I really enjoyed it and never had a feeling that they just want my money. They wanted me to buy a good car that I enjoy. More

by dolphy17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
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Apr 08, 2024 -

Cavender Grande Ford responded

We're glad to know that Travis and our team at Cavender Grande Ford were able to provide you with a pleasant purchasing experience. We always strive for customer satisfaction, so it's great to hear that we hit the mark! Enjoy your new car!

Helpful
April 07, 2024

Very nice and helpful! Answered all my questions and kept me informed! Thank you for all your hard work! More

by paulbricker60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Cavender Grande Ford responded

Paul - We're glad to know our team at Cavender Grande Ford was able to provide you with the information and assistance you needed during your buying experience. Thanks for your kind words, we appreciate it!

Helpful
April 06, 2024

I had a bad experience getting my car serviced. It started with the call to initiate the service. I was put on hold and then the call was hung up. The person I was talking to didn't bother to call More

by eldrige69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda, Mike, Jorge
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Helpful
April 06, 2024

They took care of my car and I didn’t have to wait long by the time they finished. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo "William" Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Cavender Grande Ford responded

Patrick, we're thrilled our team could offer attentive and timely service! Thank you for choosing Cavender Grande Ford. Safe travels!

Helpful
April 05, 2024

The dealership I purchased my LIGHTNING from couldn't do a recall repair for 5 weeks. Amanda scheduled me the next business day. Well done. More

by f16viper69
Recommend Dealer
Yes
Employees Worked With
Amanda
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Apr 08, 2024 -

Cavender Grande Ford responded

We're glad to know that Amanda was able to assist you promptly with your recall repair at Cavender Grande Ford. Thanks for sharing this positive feedback!

Helpful
March 30, 2024

Michael was extremely helpful and professional. Had a great experience purchasing my new truck. Would recommend buying from him. More

by Sam.johnson565
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Bove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Cavender Grande Ford responded

Sam, it's great to know that Michael was able to assist you in your truck purchase at Cavender Grande Ford. We appreciate the recommendation and hope you're enjoying your new ride!

Helpful
March 28, 2024

Staff was friendly and took great care of me. Cant wait to see the new facilities More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo "William" Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Cavender Grande Ford responded

We appreciate your business and your review! Thanks from the Cavender Grande Ford Team!

Helpful
March 28, 2024

This dealership was very nice. Everybody was very welcoming and michael explained the whole process with great detail. More

by Valerialilimoreno29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Cavender Grande Ford responded

Valeria, we're glad to know you had a positive experience at Cavender Grande Ford and found Michael's explanations helpful. Thanks for your review!

Helpful
March 23, 2024

Amanda was simply awesome and caught a major safety issue. Will definitely use cavender grande again in the future More

by Texanric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda mcnutt
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Mar 24, 2024 -

Cavender Grande Ford responded

We're glad to know that Amanda was able to assist you effectively, especially with a major concern like yours. We are here for anything else you may need at Cavender Grande Ford!

Helpful
March 23, 2024

Fantastic customer service, professionalism, and going the extra mile for me. Happy to continue the relationship for car maintenance with Cavender..great team!! More

by l
Recommend Dealer
Yes
Employees Worked With
Michael Bove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo "William" Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph and John in the finance dept
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Mar 24, 2024 -

Cavender Grande Ford responded

We're delighted to know our team at Cavender Grande Ford went the extra mile for you! We look forward to continuing this relationship and taking care of your car maintenance needs. Thanks for sharing your experience with us!

Helpful
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