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Cavender Grande Ford

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
152 Reviews
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3600 North IH 35

San Antonio, TX

78219

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Showing 152 reviews

February 16, 2024

It was very easy to schedule an appointment online. A date and time was available when I wanted. Francisco was my service manager. He was very helpful. He explained the services required at my mileage More

by johnrk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Feb 16, 2024 -

Cavender Grande Ford responded

John, we're glad to know that Francisco and the team at Cavender Grande Ford were able to provide you with a smooth service experience. Thanks for recommending us!

February 15, 2024

I went in to get my vehicle checked, and James helped me out. I believe James to be the best advisor I’ve ever worked with when it comes to my vehicles and I would recommend him to anybody. Thank you so muc More

by SgtGonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James DelBosque , Noah Caballero, Aaron Thomas
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Feb 15, 2024 -

Cavender Grande Ford responded

We're delighted to know that James provided you with such excellent service at Cavender Grande Ford. We'll pass along your kind words and recommendation!

Feb 15, 2024 -

SgtGonzales responded

Thank you! Again, James was fantastic and any praise he can receive from Cavender for his outstanding performance would be greatly appreciated!

February 14, 2024

I appreciate that they were willing to negotiate with me and to address my concerns. More

by 2015 Ford Explorer
Recommend Dealer
Yes
Employees Worked With
Ant Willis
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Feb 14, 2024 -

Cavender Grande Ford responded

It was our pleasure to assist you. Thank you from all of us here at Cavender Grande Ford!

January 31, 2024

The staff was very curious and helpful and helpful f I have anymore problems I will surely return More

by nora.hernandez8926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
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Jan 31, 2024 -

Cavender Grande Ford responded

Nora, it means so much to us to see your review! Thanks from the team at Cavender Grande Ford.

January 29, 2024

I only "chatted" with the salesman a few times on email, but the car I was interested in sold to another buyer. He volunteered and is watching for something similar for me. I was highly impressed with his More

by dk1110
Recommend Dealer
Yes
Employees Worked With
AJ
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Jan 29, 2024 -

Cavender Grande Ford responded

It's great to know that our team at Cavender Grande Ford kept you in the loop! We'll continue keeping an eye out for something similar just for you - thanks for trusting us with your business!

January 26, 2024

Took my vehicle in for service. Work was done fast including recalls needed. Francisco was very polite and kept me informed of my vehicles progress. My Ford runs great. Thank you! More

by LoveMyMaverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco - Service
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Jan 26, 2024 -

Cavender Grande Ford responded

We're glad to know your Ford is running great after our service! Francisco and the team at Cavender Grande Ford always strive for efficient, quality work. Thanks for trusting us with your vehicle's needs!

January 15, 2024

Francisco gave me great customer sevice and very courteous. Their team makes you felt very welcoming when you walk through their door. More

by Rosemary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Valdez
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Jan 15, 2024 -

Cavender Grande Ford responded

Rosemary, we're delighted to know that Francisco and our team at Cavender Grande Ford made you feel welcome. Thanks for sharing your experience!

January 15, 2024

Got me in broken down in a rv on my way key west able to bring car back Monday out Monday evening 5 star More

by mnwdds14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Caballero, Aaron Thomas, Lance Martin, William Kirk, Travis Jones, Guillermo "William" Fernandez Jr., Roger Ramos, Lupe Escarcega
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Jan 16, 2024 -

Cavender Grande Ford responded

We're glad we could assist you in your time of need at Cavender Grande Ford! It's great to know that our team was able to get you back on the road quickly. Safe travels to Key West!

January 11, 2024

Great service great parts department will be bringing my vehicle back in for service again More

by Njs01313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda mcnutt
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Jan 12, 2024 -

Cavender Grande Ford responded

We look forward to serving you again at Cavender Grande Ford! Thanks for this positive feedback, we appreciate it!

January 02, 2024

Had a good and easy sales person Robert that helped me and had no problem with thing he asked from me or any issues with Robert More

by nacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Walker
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Jan 02, 2024 -

Cavender Grande Ford responded

We're glad to know that Robert was able to provide you with a good and easy experience at Cavender Grande Ford. We appreciate your feedback!

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