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Cavender Grande Ford - Service Center

San Antonio, TX

4.8
48 Reviews

48 Reviews of Cavender Grande Ford - Service Center

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April 06, 2024

I had a bad experience getting my car serviced. It started with the call to initiate the service. I was put on hold and then the call was hung up. The person I was talking to didn't bother to call More

by eldrige69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda, Mike, Jorge
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Helpful
April 06, 2024

They took care of my car and I didn’t have to wait long by the time they finished. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo "William" Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Cavender Grande Ford responded

Patrick, we're thrilled our team could offer attentive and timely service! Thank you for choosing Cavender Grande Ford. Safe travels!

Helpful
April 05, 2024

The dealership I purchased my LIGHTNING from couldn't do a recall repair for 5 weeks. Amanda scheduled me the next business day. Well done. More

by f16viper69
Recommend Dealer
Yes
Employees Worked With
Amanda
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Apr 08, 2024 -

Cavender Grande Ford responded

We're glad to know that Amanda was able to assist you promptly with your recall repair at Cavender Grande Ford. Thanks for sharing this positive feedback!

Helpful
March 28, 2024

Staff was friendly and took great care of me. Cant wait to see the new facilities More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo "William" Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Cavender Grande Ford responded

We appreciate your business and your review! Thanks from the Cavender Grande Ford Team!

Helpful
March 23, 2024

Amanda was simply awesome and caught a major safety issue. Will definitely use cavender grande again in the future More

by Texanric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda mcnutt
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Mar 24, 2024 -

Cavender Grande Ford responded

We're glad to know that Amanda was able to assist you effectively, especially with a major concern like yours. We are here for anything else you may need at Cavender Grande Ford!

Helpful
March 22, 2024

Great service and Amanda McNutt the service advisor was AWESOME. Super Fast and friendly service More

by Swalker1978.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda McNutt
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Mar 22, 2024 -

Cavender Grande Ford responded

We're thrilled Amanda delivered prompt and welcoming service! Safe travels from all of us at Cavender Grande Ford!

Helpful
March 22, 2024

All work was completed and done to my satisfaction. Francisco was very courteous and understanding. More

by maryveronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Mar 25, 2024 -

Cavender Grande Ford responded

Mary, we are glad to hear that Francisco provided excellent service. Thanks for choosing Cavender Grande Ford.

Helpful
March 18, 2024

I was treated very professionally. They did everything they said they were going to do. Francisco always takes care of my needs. Thank you. More

by rubiojj52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Valdez Roberto Duran Noah Caballero
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Mar 19, 2024 -

Cavender Grande Ford responded

We're glad to know you had a professional experience with us at Cavender Grande Ford and that Francisco was able to meet your needs. Thank you for sharing this positive feedback!

Helpful
March 18, 2024

Very accommodating! i have a motorhome that had a safety recall. I was able to schedule the service in an area near my home by using remote service. The technician was e More

by Klagrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria in service
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Mar 18, 2024 -

Cavender Grande Ford responded

We're glad to know that our remote service worked well for you and your motorhome at Cavender Grande Ford! Thanks for sharing your experience, we'll pass on the compliments to our technician. Safe travels ahead!

Helpful
March 06, 2024

The employees and service was great the Facility was exceptionally clean. All employees were very Courteous More

by leonnickles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 07, 2024 -

Cavender Grande Ford responded

Leon, we're glad to know you had a great experience at Cavender Grande Ford and appreciated our clean facility. Thanks for the review!

Helpful
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