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Celebrity Ford of Tom's River

Toms River, NJ

4.3
795 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 795 reviews

April 16, 2026

Absolute bonkers that there's an additional 3 % service charge for using credit cards; who does that? Will never use again More

by kgvk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know
Apr 20, 2026 -

Celebrity Ford of Tom's River responded

Mr. Van Kessel, We understand the frustration surrounding any concern as it relates to credit card service fees. We actually do not charge any fees for the use of a debit card, or cash. The fee had actually been paid for two previous service visits. If you were unaware of this, we certainly apologize, however we do ask our service team to share those options during the checkout process. To answer your additional inquiry, approximately 36% of United States businesses are currently applying a 3% fee to credit card transactions as the fees charged to business continue to rise substantially. We would truly appreciate the opportunity to continue to work together, and I would welcome the opportunity to speak with you personally on ways we can do that. I can be reached at your convenience at 973-319-3254. Thank you, Brad Vaill Guest Experience Director Celebrity Motor Car Company

Apr 20, 2026 -

kgvk1 responded

This makes it even worse; I was charged the 3% on previous visits and was not made aware of it

April 16, 2026

Excellent Service Department! Nick P. was especially helpful. He was helpful in assessing next steps for my vehicle and guiding me to make good decisions. More

by Britta Forsberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Peros
April 10, 2026

Pleasant staff, friendly, honest. Best experience ever buying a vehicle. I believe I have said enough. More

by mwizz13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene Keats, Mark DeFelice
April 06, 2026

Service was on time. Everyone was friendly and professional. I will definitely use them again More

by tosback
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Derszak
March 13, 2026

Celebrity Ford is by far the best dealership around. Just recently had my car in for servicing. My service advisor was Giovanni Procopio. He is knowledgeable, professional and easy to communicate with. More

by vic1897
Recommend Dealer
Yes
Employees Worked With
Michael Battaglia, Mark DeFelice, John Duda
February 18, 2026

I was able to review available stock online and inquire about availability. I was contacted by a salesperson who assisted me throughout the purchase process. I was able to purchase a very recent model wi More

by magician1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darlene
February 15, 2026

Excellent service department took me in for oil change on short notice that day which I thought was awesome thanks to your all pro team More

by samarijack61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe pati
February 06, 2026

I went in for a trouble light for the catalytic converter and a bad battery. Mr. Joe Pati was extremely helpful and to my surprise took my truck in right on the spot. He said the truck would be done the next More

by edstroup70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Joe Pati
December 27, 2025

Service was Fast, cordial and efficient, I test drove a vehicle I wanted and was out the door within 2 hours with 0 down and didn’t even have to provide proof of income. They also made sure I got the best More

by Livan1031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene K.
December 21, 2025

I think the service department in this particular dealership, which is celebrity Ford of toms River is tremendous. They really are professional and get you back on the road with no inconvenience the More

by joebeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio
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