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Celebrity Ford of Tom's River

Toms River, NJ

4.2
773 Reviews
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Today: 9:00 AM - 7:00 PM Closed Now
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360 NJ-37

Toms River, NJ

08753

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Showing 773 reviews

October 16, 2020

I have purchased (5) vehicles and this makes the 6th from Downs Ford. Maria and Gene went out of their way to make sure I got the vehicle I wanted and the price I wanted, were able to take the informaton I g More

by rwpreston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Springer, John Duncsak
Oct 22, 2020 -

Celebrity Ford of Tom's River responded

Hello, we're happy you found our staff to be so supportive during your experience here at Downs Ford, Inc.. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

October 16, 2020

I received professional service and an extremely easy experience while leasing my new explorer from Downs Ford. I love my new suv and all of the gadgets and safety guards it has! The sales manager who More

by JMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Wendelken, Philip Roon, Joseph Markese, Robert Avison, Joseph Murphy
Oct 23, 2020 -

Celebrity Ford of Tom's River responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you continue to choose Downs Ford, Inc. for all your vehicle needs! Take care!

October 12, 2020

I have been buying my fords at Downs for over 20 years. Ron Rosa is the best salesman and has taken care of me with every new car I have purchased over the years. He is a true gentleman and definitely puts More

by mconfred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty in service and Joe Patty, Ron Rosa, John Duncsak, Gene Wendelken
October 11, 2020

Everyone i came in contact with were pleasant and helpful some even thanked me for coming from capemay 87 miles away for me it worth the trip I got a great deal Jonathan was very down to earth no pressure an More

by Flipflopkathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Gene Wendelken, Joseph Markese
Oct 15, 2020 -

Celebrity Ford of Tom's River responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 11, 2020

Purchased a 2020 F-150 and it was the best car buying experience I’ve ever had. True professional’s, no tricks or scams. The price they quoted me was the price I paid. Truly wonderful experience. I’ll ne More

by k2wgough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Matuszewski, Joseph Markese, Stacy Myers
Oct 15, 2020 -

Celebrity Ford of Tom's River responded

Hello, thank you for your kind words and congratulations on your new F-150! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

October 05, 2020

Service was very professional and accommodating throughout our experience. From the test drive through the paperwork we were impressed with everyone’s willingness to answer our questions and the sh More

by Hjeast42
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Gene Wendelken, Joseph Markese
Oct 08, 2020 -

Celebrity Ford of Tom's River responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Safe travels!

October 05, 2020

made it easy to purchase a vehicle sales and finance made it easy to purchase a vehicle sales and finance were very helpful dealership seemed to be clean and large employees seem to know their vehicl More

by ranchelectric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Roon, Joseph Markese, Sean Edwing, Michelle Marino, Jonathan Chisom
Oct 08, 2020 -

Celebrity Ford of Tom's River responded

Hello, thank you for leaving such a great review and a high star rating. At Downs Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

October 01, 2020

Extremely helpful, kind and works hard for YOU! Went above and beyond. Delivered car to my home to surprise my husband. Paperwork done in the convenience of my own home. Great deal. Contact Michelle Mar More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Marino
September 28, 2020

Nice experience leasing a Ford from Downs Ford. Maria was knowledgeable, friendly and took the time to make me feel confident about dealing with Downs ford. More

by omniamerica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Gene Wendelken, Joseph Markese, Stacy Myers, Robert Avison, Margaret Vannell
September 27, 2020

Had a very nice experience with Michelle...i would recommend anyone looking to buy a Ford to ask for her👍 Great overall experience I would buy another car. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Marino
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