Celebrity Ford of Tom's River

Customer Experience Excellent experience and wonderful people to deal with. We're very happy with our newly designed Explorer. Gene and his team made everything very smoo Excellent experience and wonderful people to deal with. We're very happy with our newly designed Explorer. Gene and his team made everything very smooth and easy! This is our 3rd vehicle from Downs Ford More

Both Jonathan tejada and Joseph markese Were excellent. Both Jonathan tejada and Joseph markese Were excellent. Everyone seemed mto work to make my experience simple quick and efficient. There was no undu Both Jonathan tejada and Joseph markese Were excellent. Everyone seemed mto work to make my experience simple quick and efficient. There was no undue sales pressure and the transaction went very smoothly. The paperwork in the end was handled quickly without the usual long time waiting around in the dealership. I’d recommend downs to anyone looking for a ford. More

Best car buying experience I have had to date. Highly recommended purchasing your next vehicle for the helpful team they have at Downs Ford, Toms River recommended purchasing your next vehicle for the helpful team they have at Downs Ford, Toms River More

Buying a car made EASY at Downs Ford! My lease was up in the middle of the pandemic and was set to purchase a car but wasn't sure how that was going to happen. The team at Downs Ford made My lease was up in the middle of the pandemic and was set to purchase a car but wasn't sure how that was going to happen. The team at Downs Ford made the process so easy, communicating over the phone and helping me find what I wanted! When I was set to come into the dealership to test drive, sign my paperwork and pick up my new car, the team practiced extremely great care and health safety during this unknown time. Thank you, Big John, Maria and Joseph for your great help and treating the experience with such care! A great car buying experience and highly recommend! More

We enjoyed working with you Maria Springer She really went out of her way for us we went there thinking we would just refinance our lease SUV Escape 2017 but she help us out and we came home with a 2020 went out of her way for us we went there thinking we would just refinance our lease SUV Escape 2017 but she help us out and we came home with a 2020 Escape and are very happy Thank you so much and look forward to seeing you again More

Had the best experience today at Downs Ford in Toms River NJ.... It’s always a pleasure dealing with Barry Pollack when redoing my lease... exceptional to be honest.. And Joseph Markese was also a pleasure t NJ.... It’s always a pleasure dealing with Barry Pollack when redoing my lease... exceptional to be honest.. And Joseph Markese was also a pleasure to doing business with..Very professional, respectful and knowledgeable... A real group of great people at Downs Ford... My Family and myself were very happy on our ride home.... well done Downs Ford!!! More

My Pandemic lease made simple! During this time of the pandemic I was faced with my lease coming to its end and I was forced to unconventionally to lease virtually. Maria Springer m During this time of the pandemic I was faced with my lease coming to its end and I was forced to unconventionally to lease virtually. Maria Springer made it easy. After giving directions of what I was looking for and the price range I wanted to stay in, she worked tirelessly to find me my vehicle. Never did I feel pressured throughout the process. I love my new Explorer! Thank you Maria for all of your hard work looking for the car so I could stay safe at home! Thank you to Joseph Markese in finance for getting me in and out quickly and safely. More

I love my certified pre-owned car. Sean E was very nice and didn’t make me feel pressured. Phil really helped me out with finance. Very Happy. and didn’t make me feel pressured. Phil really helped me out with finance. Very Happy. More

Helpful and knowledgeable. Patient and understanding. Made simple what can be a stressful and overwhelming experience. Very happy with my experience and would absolutely recommend to others. Made simple what can be a stressful and overwhelming experience. Very happy with my experience and would absolutely recommend to others. More