Celebrity Ford of Tom's River

I was in a very difficult situation with my truck unfortunately the motor needed to be replaced so I went to the dealership on a Saturday to see what my options might be well before I knew it I was d unfortunately the motor needed to be replaced so I went to the dealership on a Saturday to see what my options might be well before I knew it I was driving home in a brand new 2023 Explorer everyone involved was so helpful and considerate of my situation I was extremely impressed they knew I was struggling with having to give up my truck so they went out of their way to make sure I was totally comfortable with the deal they were offering and I was Bottom Line they are a great dealership More

The representative from the service department was very helpful in answering my questions and getting the repair made I was taken care of promptly and will return to celebrity ford for future repairs and helpful in answering my questions and getting the repair made I was taken care of promptly and will return to celebrity ford for future repairs and maintenance More

I went to another Ford dealer 1st and was not happy with the service, the sales person did not focus on me even though I had an appointment. She did not even take me for a test drive, another sales person the service, the sales person did not focus on me even though I had an appointment. She did not even take me for a test drive, another sales person offered to do that. When I came to Celebrity I was greeted by Amanda Hoffman and she was wonderful. She went out of her way to see I got the best deal, tried to get me every discount she could. The I sat with Donato Jensen for closing the deal and he too was so nice and helpful. I would totally recommend this people to friends and family. More

Buying my 2023 Ford Maverick from Downs Ford's Maria Springer and Donato Jensen was a great experience. They made picking up my vehicle a quick and painless process. Springer and Donato Jensen was a great experience. They made picking up my vehicle a quick and painless process. More

My wife & I went in to look at a vehicle we saw on the website. The vehicle was there ready for us when we arrived. We were greeted & helped by a polite young salesman. We decided to purchase the vehicle website. The vehicle was there ready for us when we arrived. We were greeted & helped by a polite young salesman. We decided to purchase the vehicle & completed the transaction with the finance person who was very friendly & did not push purchasing the extended warranty. Overall we were only at the dealer for approximately 2.5 hours from the time we drove up to leaving in our new vehicle. More

Everyone was friendly and knowledgeable. Helped me compare my current vehicle with what I was looking for. Amanda Hoffman in sales was wonderful to work with. And Donato Jensen had all paper Helped me compare my current vehicle with what I was looking for. Amanda Hoffman in sales was wonderful to work with. And Donato Jensen had all paperwork ready and got us through it very quickly. Nice place to buy a vehicle. More

Amanda Hoffman was great, the process was easy and we are thrilled with our new car. thrilled with our new car. More

They listened to my current situation and tried their best to work a deal that met my needs. They understood my time was valuable and did their best to get me in and out as quickly as possible. Best ex best to work a deal that met my needs. They understood my time was valuable and did their best to get me in and out as quickly as possible. Best experience in 30 years of leasing cars. More

Excellent service. Smooth process and efficient process.Thank you to the Team at Downs Ford. I will recommend this dealership for any sales or service needs. Love my ne Smooth process and efficient process.Thank you to the Team at Downs Ford. I will recommend this dealership for any sales or service needs. Love my new truck! More

Worked with Maria springer as my salesperson she made the whole experience easy no high pressure sale like other dealerships I would highly recommend them. the whole experience easy no high pressure sale like other dealerships I would highly recommend them. More