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Celebrity Ford of Tom's River

Toms River, NJ

4.2
760 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 760 reviews

May 06, 2020

Great buying experience. Downs Ford made my purchase easy. I recently purchased a new Ford Explorer from Downs Ford. Most of the sale was handled on line. When I got there the car was in front, clean and rea More

by marc.manna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Philip Roon, Heather Johann
May 05, 2020

Terrific Sean is a lovely person to deal with - extremely polite and professional. I highly recommend him and this dealership. Most straightforward experienc More

by KatScara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Edwing
May 05, 2020

I would like to say that I had a great experience buying a new truck from Downs Ford. Maria Springer was the sales person, she did a great job, it made my purchase easy. More

by Wmyers9999
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Gene Wendelken, Joseph Markese
May 04, 2020

Great experience, and easy transaction. I have been doing business with Downs Ford for over 20 some odd years.The people are friendly and very helpful. Maria Springer was always ready to ans More

by lyonsf444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Gene Wendelken, Joseph Markese
April 28, 2020

Cvoid 19 In the middle of a pandemic yes I buy a car CRAZY. Downs Ford was awesome and my transaction was seamless an perfect ! Thank you Maria & Joseph for More

by emishner1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Joseph Markese
Apr 28, 2020 -

Celebrity Ford of Tom's River responded

Eric, thank you for your outstanding review !! We look forward to continuing a mutually rewarding relationship. Thank you for your understanding, patience in these trying times, and also for the opportunity of earning your business now and in the future. Gene Wendelken General Sales Manager Downs Ford Inc.

April 26, 2020

amazing Downs ford was so great, from Gene and Maria. One person that went above and beyond was Tony Clemens. I never had to leave my house from online to del More

by cwbutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Clemens, Maria Springer, Gene Wendelken
April 22, 2020

Great....Maria was a doll. Maria was patient and explained everything everything in detail. She was really kind and made my experience a good one. I love my new Escape!!! More

by Apicone
Recommend Dealer
Yes
Employees Worked With
Maria Springer
April 21, 2020

Great job by entire sales, management, and service staff under difficult circumstances. They went out of their way to make sure everything was sanitized with customers health their primary concern! ....And More

by Jack W.
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Ziggy Matuszewski, John Duncsak, Gene Wendelken, Joseph Markese, Benjamin Davidson, Sean Edwing, Heather Johann, Stacy Myers
April 19, 2020

Gene the manager was great up front and I walked away feeling like I got the best deal I could. First time I ever purchased a car and felt like that. The financial manager was also very good.He had all More

by Captain Ron
Recommend Dealer
Yes
Employees Worked With
Gene Wendelken, Joseph Markese, Kyle Winder, Heather Johann, Stacy Myers
April 03, 2020

NEW CAR # 5 WELL WHERE TO START FIRST DEALING WITH DOWNS WAS 1995 THEN IN 2000 AND 2002 FINALLY IN 2005 I BOUGHT MY 4TH CAR SEE i TRAVEL TO NEW BRUNSWICK EVERYDAY More

by laurieskan69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Duncsak, Jennifer Alio
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