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Celebrity Ford of Tom's River

Toms River, NJ

4.3
763 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 763 reviews

May 15, 2020

My Pandemic lease made simple! During this time of the pandemic I was faced with my lease coming to its end and I was forced to unconventionally to lease virtually. Maria Springer m More

by cynthiaarios1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Joseph Markese
May 14, 2020

I love my certified pre-owned car. Sean E was very nice and didn’t make me feel pressured. Phil really helped me out with finance. Very Happy. More

by tgoble1
Recommend Dealer
Yes
Employees Worked With
Phil in finance, Sean Edwing
May 09, 2020

Helpful and knowledgeable. Patient and understanding. Made simple what can be a stressful and overwhelming experience. Very happy with my experience and would absolutely recommend to others. More

by cs
Recommend Dealer
Yes
Employees Worked With
Maria Springer
May 06, 2020

Great buying experience. Downs Ford made my purchase easy. I recently purchased a new Ford Explorer from Downs Ford. Most of the sale was handled on line. When I got there the car was in front, clean and rea More

by marc.manna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Philip Roon, Heather Johann
May 05, 2020

Terrific Sean is a lovely person to deal with - extremely polite and professional. I highly recommend him and this dealership. Most straightforward experienc More

by KatScara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Edwing
May 05, 2020

I would like to say that I had a great experience buying a new truck from Downs Ford. Maria Springer was the sales person, she did a great job, it made my purchase easy. More

by Wmyers9999
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Gene Wendelken, Joseph Markese
May 04, 2020

Great experience, and easy transaction. I have been doing business with Downs Ford for over 20 some odd years.The people are friendly and very helpful. Maria Springer was always ready to ans More

by lyonsf444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Gene Wendelken, Joseph Markese
April 28, 2020

Cvoid 19 In the middle of a pandemic yes I buy a car CRAZY. Downs Ford was awesome and my transaction was seamless an perfect ! Thank you Maria & Joseph for More

by emishner1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Joseph Markese
Apr 28, 2020 -

Celebrity Ford of Tom's River responded

Eric, thank you for your outstanding review !! We look forward to continuing a mutually rewarding relationship. Thank you for your understanding, patience in these trying times, and also for the opportunity of earning your business now and in the future. Gene Wendelken General Sales Manager Downs Ford Inc.

April 26, 2020

amazing Downs ford was so great, from Gene and Maria. One person that went above and beyond was Tony Clemens. I never had to leave my house from online to del More

by cwbutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Clemens, Maria Springer, Gene Wendelken
April 22, 2020

Great....Maria was a doll. Maria was patient and explained everything everything in detail. She was really kind and made my experience a good one. I love my new Escape!!! More

by Apicone
Recommend Dealer
Yes
Employees Worked With
Maria Springer
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