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Celebrity Ford of Tom's River
Toms River, NJ
763 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 764 reviews
March 20, 2020
Easy, friendly & low pressure experience John Duncsak and the Downs ford team make the experience painless. They take the time to understand your needs, make sure you are happy with the car John Duncsak and the Downs ford team make the experience painless. They take the time to understand your needs, make sure you are happy with the car and get you the best pricing and financing available. The delivery of the car is flawless and everything you would hope for. More
by kyler
Employees Worked With
John Duncsak, Gene Wendelken
March 19, 2020
Big john will go threw every option to make you the happiest customer there’s no sale he can’t make work he beats every deal out there with no looking back if he can’t do it no one can best man for the happiest customer there’s no sale he can’t make work he beats every deal out there with no looking back if he can’t do it no one can best man for the job always on point More
by Adamvazquez90
Employees Worked With
John Duncsak
March 12, 2020
Maria was knowledgeable and easy to work with. She helped us save money on financing and helped make our overall car shopping experience a positive one. us save money on financing and helped make our overall car shopping experience a positive one. More
by Ace
Employees Worked With
Maria Springer
March 10, 2020
We Visited several dealers in our search for a used or new car. We decided to lease a new Escape from Downs Ford because Ashton Savannah and Phil Roon spent the time to show us multiple cars and explaine new car. We decided to lease a new Escape from Downs Ford because Ashton Savannah and Phil Roon spent the time to show us multiple cars and explained different offers and options. They were Very easy to work with. In the end we leased a new 2020 escape from Downs because they had a good deal, and made us feel very comfortable. Great sales team. More
by ngennaro
Employees Worked With
Philip Roon, Ashton Savannah, Joseph Markese
March 10, 2020
Awesome purchase with the Downs Ford Team Gene and "Big John" made my purchase easy and quick, could not be happier with the purchase of my 2020 F 150 Raptor. I would recommend anyone to see t Gene and "Big John" made my purchase easy and quick, could not be happier with the purchase of my 2020 F 150 Raptor. I would recommend anyone to see the Downs Ford Team ....you wont be disappointed....Dave More
by Dave
Employees Worked With
Maria Springer, John Duncsak, Gene Wendelken, Joseph Markese
March 10, 2020
I was satisfied with a fair deal Down's Ford"s salesman (Ron) was very honest with all my questions, tried not to take up too much of my time, and tried to show me every truck that mi Down's Ford"s salesman (Ron) was very honest with all my questions, tried not to take up too much of my time, and tried to show me every truck that might fit my budget. Gene had the authority to negotiate down for the dealership and was ultimately very kind with the value of my trade in. I am very satisfied with a fair deal at down's More
by jjmj22
Employees Worked With
Ron Rosa, Gene Wendelken
March 09, 2020
This is my 4th Ford car that I have leased from Downs Ford and I have received the same treatment each time that’s why I keep coming back Ford and I have received the same treatment each time that’s why I keep coming back More
by sandy1159
Employees Worked With
Ziggy Matuszewski, Gene Wendelken, Joseph Markese
March 07, 2020
They were amazing to work with especially since my original dealership was giving me the run around. They made the process easy. I highly recommend! original dealership was giving me the run around. They made the process easy. I highly recommend! More
by Genatts
Employees Worked With
John Duncsak, Joseph Markese, Benjamin Davidson
March 07, 2020
Best time spent purchasing a vehicle. Great service and very professionally handled. Thanks Ben Davidson. We will be back again. Will be recommending to others. very professionally handled. Thanks Ben Davidson. We will be back again. Will be recommending to others. More
by Saltowl
Employees Worked With
Jennifer Alio, Joseph Markese, Benjamin Davidson
