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Celebrity Ford of Tom's River

Toms River, NJ

4.2
760 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 760 reviews

March 10, 2020

I was satisfied with a fair deal Down's Ford"s salesman (Ron) was very honest with all my questions, tried not to take up too much of my time, and tried to show me every truck that mi More

by jjmj22
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rosa, Gene Wendelken
March 10, 2020

We Visited several dealers in our search for a used or new car. We decided to lease a new Escape from Downs Ford because Ashton Savannah and Phil Roon spent the time to show us multiple cars and explaine More

by ngennaro
Recommend Dealer
Yes
Employees Worked With
Philip Roon, Ashton Savannah, Joseph Markese
March 09, 2020

This is my 4th Ford car that I have leased from Downs Ford and I have received the same treatment each time that’s why I keep coming back More

by sandy1159
Recommend Dealer
Yes
Employees Worked With
Ziggy Matuszewski, Gene Wendelken, Joseph Markese
Mar 09, 2020 -

Celebrity Ford of Tom's River responded

Congratulations on your new purchase and thank you for your business. We appreciate you allowing us the opportunity to assist you with your automotive needs. Welcome to the Downs Family! Gene Wendelken GM Downs Ford GWendelken1@DownsFord.com

March 09, 2020

Awesome purchase with the Downs Ford Team Gene and "Big John" made my purchase easy and quick, could not be happier with the purchase of my 2020 F 150 Raptor. I would recommend anyone to see t More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Springer, John Duncsak, Gene Wendelken, Joseph Markese
Mar 10, 2020 -

Celebrity Ford of Tom's River responded

Hi Dave, Congratulations on your purchase of the 2020 F-150 Raptor. Thank you for your business and for sharing your experience with us. Welcome to the Downs Ford family! Gene Wendelken General Manager Downs Ford GWendelken@DownsFord.com

March 07, 2020

They were amazing to work with especially since my original dealership was giving me the run around. They made the process easy. I highly recommend! More

by Genatts
Recommend Dealer
Yes
Employees Worked With
John Duncsak, Joseph Markese, Benjamin Davidson
Mar 09, 2020 -

Celebrity Ford of Tom's River responded

It was our pleasure to meet you and help you with your new car purchase. Congratulations and thank you for your business. Welcome to the Downs Ford family! Gene Wendelken GM Downs Ford GWendelken1@DownsFord.com

March 07, 2020

Best time spent purchasing a vehicle. Great service and very professionally handled. Thanks Ben Davidson. We will be back again. Will be recommending to others. More

by Saltowl
Recommend Dealer
Yes
Employees Worked With
Jennifer Alio, Joseph Markese, Benjamin Davidson
Mar 09, 2020 -

Celebrity Ford of Tom's River responded

Thank you for your purchase and for sharing your experience with us. It was our pleasure to assist you. Welcome to the Downs Family.

March 03, 2020

Outstanding customer service. Our sales person Ben took the time to find the perfect vehicle that fit not only our needs but our price/ payment. He explained all the features and helped me set my channels More

by Sabie1
Recommend Dealer
Yes
Employees Worked With
Gene Wendelken, Benjamin Davidson
Mar 09, 2020 -

Celebrity Ford of Tom's River responded

What a pleasure it was to meet you and assist you with your new vehicle purchase. We are very happy you chose us to do business with. Congratulations and thank you. Welcome to the Downs Ford family. Gene Wendelken GM Downs Ford GWendelken1@DownsFord.com

February 29, 2020

Ford Edge Lease Maria, was quite knowledgeable and thorough in my experience. She went the extra mile to do research for me on some of the cars that I expressed inter More

by Chewy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Springer
Mar 09, 2020 -

Celebrity Ford of Tom's River responded

Congratulations on your new Ford lease. It was our pleasure to assist you with your automotive needs and we will continue to offer you our top customer service. Welcome to the Downs Ford family. Gene Wendelken GM Downs Ford GWendelken1@DownsFord.com

February 27, 2020

Manager and salesperson were pleasant, fair and easy to deal with, however, I had to wait too long for finance manager to finalize the sale. More

by sesk4
Recommend Dealer
Yes
Employees Worked With
Gene Wendelken, Joseph Markese, Benjamin Davidson
Feb 28, 2020 -

Celebrity Ford of Tom's River responded

Thank you for your excellent review, we apologize for taking excessive time. We do value your business, and will strive to make sure any of your future dealings will be a swift and seamless process. We will continue to earn your business as time goes on. Thank you once again for your patronage.

February 25, 2020

Second vehicle purchasedFirst time was a trip to the Second vehicle purchased First time was a trip to the dentist for a root canal; this time they all were great, even finance ‘Nut said! More

by Micjack
Recommend Dealer
Yes
Employees Worked With
Maria Springer
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