Celebrity Ford of Tom's River

The Down's Ford people are always professional My problem is with FORD ,,,It is THAT simple. Love the car in general . But ~ ! The recall stuff has been stupid... Starting with ,,," your steeri My problem is with FORD ,,,It is THAT simple. Love the car in general . But ~ ! The recall stuff has been stupid... Starting with ,,," your steering wheel might fall off " & other things. added along the way . ...Now my remote start which was ordered and came with the car... Not even 5yrs old. and it does not work. That is one problem in and of itself. Especially since I have an aftermarket one on another car I own. Installed about 14-15 yrs ago... Still works...and still has original battery and mine on the Fusion does not. Then have the problem that the FOB doesn't even come up in their data base when it was ordered / installed at factory when car was produced in Mexico and purchased. So now a replacement ( as warranty has expired ) Will no doubt cost me dollars or I'll just leave the convenience of said not fixed. More

Great Experience! Antonio (Piano) worked up a great package for my trade-in and new lease. He was so helpful through all the steps. He called my auto insurance compan Antonio (Piano) worked up a great package for my trade-in and new lease. He was so helpful through all the steps. He called my auto insurance company and took care of taking old car off, new car on. Gave a wonderful demo of all the features of my new car. He even saved for me the forgotten item in my trade. He was recommended to me by a friend and I would recommend him in a heartbeat. I have purchased and leased many vehicles in my 40+ years of driving, and have many experiences to draw from. Antonio and Downs Ford have been a superior experience. More

Easy & Pleasant Experience We first met Antonio Piano. I told him. what I was looking for and some particular items that were very important. I was trading in a twelve year old We first met Antonio Piano. I told him. what I was looking for and some particular items that were very important. I was trading in a twelve year old car, so the process was longer than I expected. That was because I'd forgotten the routine. But Antonio made it pleasant. He went and got a car he thought I would like. It had to have a light interior. I fell in love immediately when I saw it. I took it for a test drive and liked the way it handled and the pickup pulling out onto a highway. Then came working out the numbers. He was helpful and went to get "Big John " (John Duncsak) for finalization. He had some good suggestions which we took. The longest part of the deal was all the paperwork to finalize it. All in all I would go back again and highly recommend them. Actually I have been back twice with questions on using all the bells and whistles. Antonio is always super pleasant. PeggyT More

What a wonderful experience buying our new truck.Everything was handled so well, from test driving to financial agreement. Nicest people we have ever! Thank you all! truck.Everything was handled so well, from test driving to financial agreement. Nicest people we have ever! Thank you all! More

Good experience. Love the car, easy process. A lot of paperwork but that comes with buying a car so I cannot really complain about it paperwork but that comes with buying a car so I cannot really complain about it More

Great service I have purchased several automobiles from Downs Ford because I am so pleased with the service I have received for the cars I have purchased. On this I have purchased several automobiles from Downs Ford because I am so pleased with the service I have received for the cars I have purchased. On this trip I extended the warranty on my Ford Escape while having my car serviced. The staff is pleasant, professional, and keeps you informed of what needs to be done. More

I stopped to see a MKC I saw online, knowing that it was mostly likely out of my budget Maria and everyone at the dealership worked hard to make the car fit my budget An hour later my wife was driving h mostly likely out of my budget Maria and everyone at the dealership worked hard to make the car fit my budget An hour later my wife was driving her dream car More

Very happy to get this 2019 F-150 and a great deal We were treated with respect and fairness. They had a vehicle that was perfect for us and made the numbers work on the trade-in, loan term and payment We were treated with respect and fairness. They had a vehicle that was perfect for us and made the numbers work on the trade-in, loan term and payment amount. Salesman Ben Davidson was a pleasure to work with, manager John helped with our trade-in concerns and finance guy Joe took it a step better and worked out a great extended warranty in our budget. Very Satisfied. The F-150 was 9 months old but its a brand new truck to us. Reviewed by Russ Patterson More

The staff is friendly and the technicians are efficient! They listen to your concerns and get the work done fast. Downs service center is A +. They listen to your concerns and get the work done fast. Downs service center is A +. More