Celebrity Ford of Tom's River

Outstanding customer service. Our sales person Ben took the time to find the perfect vehicle that fit not only our needs but our price/ payment. He explained all the features and helped me set my channels the time to find the perfect vehicle that fit not only our needs but our price/ payment. He explained all the features and helped me set my channels in the XM Radio and synced my phone! Our experience could not have been better. I would definitely recommend Ben and Downs Ford. More

Ford Edge Lease Maria, was quite knowledgeable and thorough in my experience. She went the extra mile to do research for me on some of the cars that I expressed inter Maria, was quite knowledgeable and thorough in my experience. She went the extra mile to do research for me on some of the cars that I expressed interest in leasing. I enjoyed working with her as she is very pleasant and outgoing. I would definitely go back to her for another car when my lease matures! Also, Phil in the credit department was pleasant and knowledgeable of the various vehicles. More

Manager and salesperson were pleasant, fair and easy to deal with, however, I had to wait too long for finance manager to finalize the sale. deal with, however, I had to wait too long for finance manager to finalize the sale. More

I have purchased my last 3 trucks from Downs Ford. Antonio did everything he could to give me a great experience. He was able get all my info in advance thus making the process as painless as possible Antonio did everything he could to give me a great experience. He was able get all my info in advance thus making the process as painless as possible. He ensured my needs and wants were met. I will continue to use Antonio and keep my business at Downs. -Pat Mck. More

I really enjoyed my experience at downs ford thanks to the excellent customer service. Benjamin Davidson made the experience fun so the time spent there flew by. He also helped me find exactly what I was the excellent customer service. Benjamin Davidson made the experience fun so the time spent there flew by. He also helped me find exactly what I was looking for and at a price I was very happy to pay. Ben also took the time to answer any questions I had about the car and showed me how to use all of the features. I am extremely satisfied with my experience and highly recommend Downs Ford to anyone interested in purchasing a vehicle. More

Above and Beyond Jonathan was amazing start to finish. I went in knowing exactly what i wanted and they sold me just that. Didn't try to talk me into anything other th Jonathan was amazing start to finish. I went in knowing exactly what i wanted and they sold me just that. Didn't try to talk me into anything other than what i wanted. Then came a curve ball (on my end) and they helped me through it and got to the bottom of it with me to make things work in my favor. Never a grumble. Never made me feel like i was a bother to any of them. The whole team went out of their way to make sure I was comfortable and happy moving forward. I'll never go to another car dealer ship again. Downs Ford is my forever go to! More

Smoothest purchase yet. Very helpful. Would recommend to anyone. Very good pricing. Ease of deal was something to be sure to continue. Would buy from again. anyone. Very good pricing. Ease of deal was something to be sure to continue. Would buy from again. More