Celebrity Ford of Tom's River

Purchase of my personal company car I was in the market for a young used Ford Edge, to be a replacement to my company car. It would be purchased by me (something I had never done before I was in the market for a young used Ford Edge, to be a replacement to my company car. It would be purchased by me (something I had never done before since i had company vehicles for 40 years) and used for my work. I found a beautiful 2016 Ford Edge Titanium located at Downs. i visited Downs Ford and was given to Jonathan. We talked about my situation, he brought the vehicle over and we took it for a ride. Jonathan explained every feature on my prospective car and how to operate it. I was in awe of the car and all of its features and while I thought I knew about this or that, in the week after purchasing the car I remembered little things that Jonathan had told me...."Joseph, when you use the remote start feature, a green LED will flash on your remote to let you know the vehicle was started" and all kinds of informative things like that. I went in having done some of my own research and Jonathan walked me through the buying process and explained what would happen in the process of buying the car. On buying day I was excited and again Jonathan explained things to me and we did all the paperwork in short order. I met some of the others at Downs Ford and everyone was polite helpful and informative. I have to say I literally enjoyed the process of buying my CPO Ford Edge at Downs Ford and would do so again next time around. More

Fantastic! Helpful! I needed to get a new car and Downs Ford was so helpful in getting me exactly what I needed. The sales man Ziggy was incredibly kind and helpful, and I needed to get a new car and Downs Ford was so helpful in getting me exactly what I needed. The sales man Ziggy was incredibly kind and helpful, and the manager John was there to make sure I was happy and he helped with all of my questions! I would definitely recommend Downs Ford to others. They even filled up my gas tank and detailed the car for me while I was finishing paperwork! More

Antonio, Jodi, and the rest of the staff did a great job. Very Happy with my deal and my new Ranger! Antonio was Professional, knowledgeable, friendly and courteous. Will definitely recommend Antonio and Do Very Happy with my deal and my new Ranger! Antonio was Professional, knowledgeable, friendly and courteous. Will definitely recommend Antonio and Down’s Ford going forward. More

Repeat customer Purchased again as service has been very good in the past, and our salesman, Antonio Piano is very knowledgeable and personable and was able to procur Purchased again as service has been very good in the past, and our salesman, Antonio Piano is very knowledgeable and personable and was able to procure the vehicle we wanted.. More

We were very pleased working with Jonathan he was knowledgeable and helpful with everything we had concerns about.We would definitely buy from him again. knowledgeable and helpful with everything we had concerns about.We would definitely buy from him again. More

Black Friday Deal I have been purchasing and leasing cars with Downs Ford since 2000. I am always satisfied with the friendliness of the sales and service staff there. I have been purchasing and leasing cars with Downs Ford since 2000. I am always satisfied with the friendliness of the sales and service staff there. I highly recommend Downs Ford. Gene Wendelken, the General Sales Manager, has always treated me with respect and courtesy. He goes out of his way to meet my needs in what I'm looking for in a vehicle. More

My experience at Downs ford was a very pleasant and smooth experience. Ray Trimble made this transaction more than easy for me. He went above and beyond to get me what I wanted and what I could afford smooth experience. Ray Trimble made this transaction more than easy for me. He went above and beyond to get me what I wanted and what I could afford. WIth the help of Phil Roon ..... they both made a stressful purchase for me East! Thank you to Downs Ford ! I will continue to always do business with you. More

Excellent! Ray, John and Phil (finance) made this process seamless and enjoyable. Knowledgeable, honest and responsive - great team at Down's Ford! Never had a Ray, John and Phil (finance) made this process seamless and enjoyable. Knowledgeable, honest and responsive - great team at Down's Ford! Never had an easier time getting a new vehicle in my life - and I generally hate care shopping. Appreciate all your efforts Gentlemen! More

Excellent Customer Service Maria was very helpful with my purchase of my CPO 2016 Escape Titanium...I wanted a warranty with my new car and the one that came with my car is wond Maria was very helpful with my purchase of my CPO 2016 Escape Titanium...I wanted a warranty with my new car and the one that came with my car is wonderful!! Maria made the whole process easy. Dave in finance went over and above the help me get the best financing too!! Thank you! I love my new car and would recommend Downs to everyone. 5 Stars More

Big John is the man! Downs Ford did not have the car with the options my wife wanted in stock, but John Duncsak went to work and found it! He was able to negotiate getting Downs Ford did not have the car with the options my wife wanted in stock, but John Duncsak went to work and found it! He was able to negotiate getting the vehicle from another dealership. Big John is the man! Sean K More