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Celebrity Ford of Tom's River

Toms River, NJ

4.1
784 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 784 reviews

January 14, 2020

I stopped to see a MKC I saw online, knowing that it was mostly likely out of my budget Maria and everyone at the dealership worked hard to make the car fit my budget An hour later my wife was driving h More

by Fminniti
Recommend Dealer
Yes
Employees Worked With
Maria Springer
Jan 14, 2020 -

Celebrity Ford of Tom's River responded

Congratulations on your new MKC! We appreciate your support and recommendation. We at Downs Ford, understands the pressures of the car buying experience that is why our staff are not only knowledgable but dedicated to match each customer with a vehicle that fits their needs, lifestyle, and budget. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. I am extremely proud of our staff, facilities, and the services we provide. Thank you for choosing Downs Ford and please come visit us again, for all of your car needs. Sincerely, Gene Wendelken, General Sales Manager

January 14, 2020

Great service I have purchased several automobiles from Downs Ford because I am so pleased with the service I have received for the cars I have purchased. On this More

by Karenb0402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember names
Jan 14, 2020 -

Celebrity Ford of Tom's River responded

Karen, thank you for the great review. We appreciate your five star rating and recommendation. We are extremely proud of our staff, facilities, and the services we provide. Our goals is that our customers feel valued and satisfied with every interaction. Please come visit us again, for all of your car needs, whether is be service or sales. Sincerely, Gene Wendelken, General Sales Manager

January 11, 2020

Very happy to get this 2019 F-150 and a great deal We were treated with respect and fairness. They had a vehicle that was perfect for us and made the numbers work on the trade-in, loan term and payment More

by russpattersonls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Duncsak, Joseph Markese, Benjamin Davidson
Jan 13, 2020 -

Celebrity Ford of Tom's River responded

Russ, thank you for the review as well as the 5-star rating. Thank you for choosing Downs Ford & congratulations on your new vehicle. We hope to see you again soon. Sincerely, Gene Wendelken, General Sales Manager

December 31, 2019

The staff is friendly and the technicians are efficient! They listen to your concerns and get the work done fast. Downs service center is A +. More

by Daniellew819
Recommend Dealer
Yes
Employees Worked With
Chris and Mike at service desks
Jan 02, 2020 -

Celebrity Ford of Tom's River responded

Daniel, thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We thank you for choosing Downs Ford & we hope to see you again soon! Sincerely, Gene Wendelken, General Sales Manager

December 19, 2019

Purchase of my personal company car I was in the market for a young used Ford Edge, to be a replacement to my company car. It would be purchased by me (something I had never done before More

by joseph.ombres
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada
Dec 20, 2019 -

Celebrity Ford of Tom's River responded

Joseph, thank you for your kind review and congratulations on your new Ford Edge Titanium! I am so thrilled to hear that Jonathan was so helpful to you and provided you with such excellent service. He is an outstanding salesman and an important member of the Downs Ford team. I appreciate that you chose Downs Ford and thank you for recommending us. Enjoy your new car! Sincerely, Gene Wendelken, General Sales Manager

December 19, 2019

Fantastic! Helpful! I needed to get a new car and Downs Ford was so helpful in getting me exactly what I needed. The sales man Ziggy was incredibly kind and helpful, and More

by sbarreca123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Matuszewski, John Duncsak
Dec 19, 2019 -

Celebrity Ford of Tom's River responded

Thank you for the wonderful review as well as the high star rating. I am pleased to hear you found your service experience to your liking. I am glad John & Ziggy was able to help you through your car-buying process. Thank you for choosing Downs Ford & we hope to see you again soon. Sincerely, Gene Wendelken, General Sales Manager

December 16, 2019

Antonio, Jodi, and the rest of the staff did a great job. Very Happy with my deal and my new Ranger! Antonio was Professional, knowledgeable, friendly and courteous. Will definitely recommend Antonio and Do More

by Todd s
Recommend Dealer
Yes
Employees Worked With
Jodi Schick, Internet Sales Coordinator, Antonio Piano, Gene Wendelken, Joseph Markese
Dec 17, 2019 -

Celebrity Ford of Tom's River responded

Todd, thank you for your five star review. Your wonderful review on Antonio, Jodi, and the rest of the team was greatly appreciated. Thank you for choosing Downs Ford & congratulations on your new purchase. Sincerely, Gene Wendelken, General Sales Manager

December 02, 2019

We were very pleased working with Jonathan he was knowledgeable and helpful with everything we had concerns about.We would definitely buy from him again. More

by Meme355
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada
Dec 02, 2019 -

Celebrity Ford of Tom's River responded

Thank you for your five star review. We are glad you enjoyed your car-buying experience with us. It was a joy working with you. Thank you for shopping at Downs Ford & we hope to see you again soon.

December 02, 2019

Repeat customer Purchased again as service has been very good in the past, and our salesman, Antonio Piano is very knowledgeable and personable and was able to procur More

by R.Robbins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Piano
Dec 02, 2019 -

Celebrity Ford of Tom's River responded

It makes us so happy to hear that you had an excellent car buying experience with us. At Downs Ford, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for choosing Downs Ford and we hope to see you soon.

December 01, 2019

Black Friday Deal I have been purchasing and leasing cars with Downs Ford since 2000. I am always satisfied with the friendliness of the sales and service staff there. More

by Zoehe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Gene Wendelken, Joseph Markese
Dec 02, 2019 -

Celebrity Ford of Tom's River responded

Hello. Your review is greatly appreciated as well as your five star rating. I am glad you enjoyed all your past visits with us & we thank you for recommending Downs Ford. We appreciate you choosing Downs Ford & we hope to see you again soon.

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