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Celebrity Ford of Tom's River
Toms River, NJ
763 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 763 reviews
July 23, 2019
Best car buying experience ever!! This was by far my best car buying experience. I didn't feel pressured for the sale. I had done my research but needed additional information and ex This was by far my best car buying experience. I didn't feel pressured for the sale. I had done my research but needed additional information and explanations about my Edge. Ron was very accommodating and patient. He took the time to explain all aspects of the car as well as pulling up 4 to 5 different cars up front for me to look at even tho it was extremely HOT that day!!. The day I picked up the car I spoke with Donato who explained all my purchasing options as well as what they would cost. Donato & Ron made sure that my insurance company was notified and sent all info they required before I left the showroom. Thank you everyone for a very pleasant experience. More
by Pleased Edge owner
Employees Worked With
Donato Jensen, Ron Rosa, John Duncsak
July 22, 2019
Good Experience Maria is the best and I highly recommend her if you're looking for a new car at Downs Ford. I had a good experience with the dealership except I need Maria is the best and I highly recommend her if you're looking for a new car at Downs Ford. I had a good experience with the dealership except I need to wait too long from finance department to do all the paperworks. More
by Mustang24
Employees Worked With
Maria Springer
June 10, 2019
Fantastic buying experience Best car buying experience I have ever had. Smooth from the moment I walked into the door to the time I drove away highly recommend Downs ford Best car buying experience I have ever had. Smooth from the moment I walked into the door to the time I drove away highly recommend Downs ford More
by Jimplu1960
Employees Worked With
Ron Rosa
May 31, 2019
great experience Everyone at Downs was friendly and helpful; especially Maria. We chatted like old friends, and I got a great deal. This is my fifth lease from Downs Everyone at Downs was friendly and helpful; especially Maria. We chatted like old friends, and I got a great deal. This is my fifth lease from Downs Ford. More
by Drivemehome
Employees Worked With
Ron Rosa, Maria Springer
May 23, 2019
Ford F-150 with Maria! Please do not sign a contract with anyone until you talk to Maria! She will get you all the rebates and discounts available. I'm a fan for life. Please do not sign a contract with anyone until you talk to Maria! She will get you all the rebates and discounts available. I'm a fan for life. More
by Jbtheplumber
Employees Worked With
Maria Springer
December 19, 2018
Go see Maria Maria was a great help. I would highly recommend her if your looking for a new ford. She was knowledgeable about my new truck and made the lease tran Maria was a great help. I would highly recommend her if your looking for a new ford. She was knowledgeable about my new truck and made the lease transaction very easy More
by Bm5656
Employees Worked With
Maria Springer
November 30, 2018
NEW FORD Ray.was very efficient and helpful in guiding us through the details of purchasing the car. He and my husband worked through the pricing and we were Ray.was very efficient and helpful in guiding us through the details of purchasing the car. He and my husband worked through the pricing and we were pleased with the final sale. He also was exceedingly helpful during the final hour of purchase in teaching me the ins and outs of the car. We truly appreciate all his hard work. More
by Christmascar
Employees Worked With
Ray Trimble
November 29, 2018
Ford f150 Very satisfied with the professional and courteous service we received. Extremely happy!! Looking forward to doing future business at this dealership Very satisfied with the professional and courteous service we received. Extremely happy!! Looking forward to doing future business at this dealership. Thank you Ray and Lee!! More
by Steven Russell
Employees Worked With
Lee Dell'olio, Ray Trimble
November 12, 2018
Great team Everyone was very helpful there, they are a great team! It went smooth and quick. I will always continue to use Downs Ford and recommend them Everyone was very helpful there, they are a great team! It went smooth and quick. I will always continue to use Downs Ford and recommend them More
by msona5
Employees Worked With
Ray Trimble
November 12, 2018
Best new truck buying experience! Maria Springer was our sales person and she was just fantastic through the entire process! She went out of her way to show us all of the features tha Maria Springer was our sales person and she was just fantastic through the entire process! She went out of her way to show us all of the features that our new beautiful truck has to offer. Thanks Maria you are the BEST!!!! More
by mpsf250
Employees Worked With
Lindsey Mulrain, Maria Springer
