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Celebrity Ford of Tom's River

Toms River, NJ

4.2
784 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 784 reviews

October 15, 2015

New car purchase It was a pleasure doing business with Downs Ford. Our salesperson person Jonathan was professional and never did I feel pressure as in previous experi More

by lsay51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada
Oct 16, 2015 -

Celebrity Ford of Tom's River responded

lsay51 I am so happy to hear that you did not” feel pressure” as in previous experiences. Thanks to Jonathon Tejada for getting it right. Our goal is always to make our customers feel great about their buying experience while here at Downs Ford in Toms River. Thanks for your business, Barry Cottrell Sales Manager

October 15, 2015

Excellent Experience. Best Purchase of my life. Wish I went to Downs Ford Years ago.. I have purchased 8 vehicles from many dealers and by far this was the best. More

by Pancakepete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Quinn
Oct 15, 2015 -

Celebrity Ford of Tom's River responded

Thanks for the kind words Pete, looking forward in continuing to earn your business in the years to come. Lets us know whatever we can to do to enhance your experience. Best regards........... Gene Wendelken General Sales Manager Downs Ford Inc.

October 13, 2015

Very satisfactory. All staff from Tom Arden down to our salesperson Jonathon were informative and made the process very smooth and rewarding. Over many years we have ma More

by Charlie from Somerset Dr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada
Oct 16, 2015 -

Celebrity Ford of Tom's River responded

Thanks so much Charlie from Somerset Dr for sharing with other consumers how you were treated while making your new vehicle purchase with the help of Jonathon Tejada & Tom Arden. Thanks for your continual business, Barry Cottrell Sales Manager

October 07, 2015

New car purchase Jonathon Tejeda made my buying experience extremely pleasurable. He was knowledgeable and professional. He was a pleasure to deal with while negotiati More

by Edge15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada
Oct 16, 2015 -

Celebrity Ford of Tom's River responded

Edge15, I am so happy to hear about tour positive sales experience while here at Downs Ford in Toms River while dealing with Jonathan. It’s great to hear that you would not hesitate in recommending Jonathon to your family and friends. Thanks for the business, Barry Cottrell Sales Manager

October 03, 2015

No pressure car purchase Dealing with Downs Ford was a pleasant experience. Jonathan was very professional and most helpful. We purchased many cars in our life but this was de More

by Karin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada
Oct 05, 2015 -

Celebrity Ford of Tom's River responded

Karin, “Very professional and most helpful”, you sure it was Jonathan. Only kidding! Thank you so much for sharing your positive sales experience with other consumers while here at Downs Ford in Toms River with Jonathan Tejada. Thanks for the business, Barry Cottrell Sales Manager

September 17, 2015

The best I have bought a good amount of cars in my life and got some pretty good deals, but Downs Ford takes the cake. Downs Ford is the most fair, they made More

by Lockerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Worth
Sep 18, 2015 -

Celebrity Ford of Tom's River responded

Lockerman, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We sincerely appreciate your business here with us at Downs Ford, and we look forward to continuing to do business with you!

September 13, 2015

You'll Be Sorry If You Go Anyplace Else! I was at the end of my Lester Glenn Jeep lease and visited their Chevy dealer with the intentions of leasing another. What a mistake!! After my bad More

by 5-0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashard Ali, Ron Rosa, Shannon Lewis, Christopher Delvecchio
Sep 14, 2015 -

Celebrity Ford of Tom's River responded

Thank you for your response and review, we are glad we were able to take a negative experience that you had and make it a positive one.Welcome back to Downs we will do everything we can to continue to earn your business. Thank you once again for your purchase. Gene Wendelken General Sales Manager Downs Ford Inc.

Sep 14, 2015 -

Celebrity Ford of Tom's River responded

5-0, thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

September 02, 2015

Friendly customer service We have purchased from Downs ford in the past. The customer service experience is beyond what I expected from a dealership. Shannon was professional More

by aw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Lewis
Sep 03, 2015 -

Celebrity Ford of Tom's River responded

“You made the buying process easy and enjoyable". Are you sure you have the right dealer AW, ONLY KIDDING! Thanks for sharing your positive sales experience with other consumers while making your purchase here at Downs Ford. Thanks for your business, Barry Cottrell Sales Manager

August 25, 2015

Poppops new toy Had a wonderful buying experience with your salesperson Shannon Lewis, Gene & Chris. Would strongly recommend Downs Ford to anyone in the market for a More

by Popppopm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Lewis, Christopher Delvecchio
Sep 03, 2015 -

Celebrity Ford of Tom's River responded

Thank You PoppPopM for taking the time to tell other consumers about your positive sales experience while here at Downs Ford.I am so happy to hear that you"would strongly recommend Downs Ford". Thanks for your business, Barry Cottrell Sales Manager

August 25, 2015

The best experience I have had buying a new car I went to several dealerships before entering Downs Ford and was not satisfied with their selections or prices. At Downs Ford, Ron Rosa and his team m More

by dennis a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rosa, Christopher Delvecchio
Sep 03, 2015 -

Celebrity Ford of Tom's River responded

Thank You Dennis for taking the time to tell other consumers about your positive sales experience while here at Downs Ford.I am so happy to hear that you"felt like Family". Thanks for your business, Barry Cottrell Sales Manager

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