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Celebrity Ford of Tom's River
Toms River, NJ
763 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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March 13, 2012
Ok what can I say. I really like Downs Ford. They didn't have the usual pressure tactics or i would have left. They found me exactly what I wanted. They didnt try to make me spend more then I could afford. have the usual pressure tactics or i would have left. They found me exactly what I wanted. They didnt try to make me spend more then I could afford. I have referred them to friends and family with great results.Their parts department has everything!!!! The service is always nice. I usually dread car shopping but they made it a delightful experience. I will be going back there soon for my next car as soon as i get my tax refund. I cant wait. What more is there to say. They are truly good knowledgeable people. Thank you Downs Ford!!!! More
by super chicky baby
Employees Worked With
Frank Delia
March 13, 2012
I had a great experience - I was a Pontiac person for 10 years and made my first purchase outside the GM family - and it was an explorer. I love my truck, I love where I bought it even more. I proudly dis years and made my first purchase outside the GM family - and it was an explorer. I love my truck, I love where I bought it even more. I proudly display the downs ford license plate bracket on the back of my truck. friendly staff, not pushy (i hate when you park at a dealership and the sales people just come out and attack you!), and very easy going. must be their close proximity to the beach that makes them so laid back :) I have reccomended them to friends who have also had great luck with them! More
by leojen
Employees Worked With
frank delia
May 30, 2009
Do yourself a favor...avoid Downs Ford at all costs. If you loke fords....There are plenty of other Ford dealerships out there. Downs has charged me $500 for a cracked sub-frame on a new hrbrid.That they s you loke fords....There are plenty of other Ford dealerships out there. Downs has charged me $500 for a cracked sub-frame on a new hrbrid.That they said was not under warranty... $100 on the free rental for smoking in it ( I do not smoke and I was the only passenger in the rental ). Then they tried to grab extra $$ from me for a front end allaignment. More
by doctor s
Employees Worked With
service and rentals
