Celebrity Ford of Tom's River

I have walked out of Downs Ford 2 different times when I have walked out of Downs Ford 2 different times when they changed the monthly payment of 2 cars we were looking at. [the last time we were there 3 I have walked out of Downs Ford 2 different times when they changed the monthly payment of 2 cars we were looking at. [the last time we were there 3 hours before the 'change'!!] my son spent a week and a half dealing with them and got a rough ballpark figure. i went there and they ran my credit. i have great credit so no problem. the $$$ they quoted my son were what i was approved for. AFTER THE 3RD HOUR THEY CAME TO ME AND SAID THERE IS A PROBLEM. WE MISUNDERSTOOD YOUR DOWN PAYMENT!!! WE THOUGHT YOU HAD blah blah blah...... NOW BETWEEN TRADE IN AND $$$ ON HAND IT WAS A 10K TRADE IN. we just got a cashier check of $7500 filled out to them, my sons trade in was $2200 and after 3 hours they want to change??!!??. we walked out and WENT TO WEISLEDER. I should of learned the 1st time with DOWNs. My wife and I just bought our 4th car at WEISLEDER. We bought a Mazda 3, a Mercury Mariner, a Lincoln Mark LT truck, and now a Ford Fusion. Next year when my wife will get her new vehicle there will only be 1 place i will head to, Weisleder. Everyone there are friendly and helpful. It made car buying a pleasure. PLUS THE PRICE THEY QUOTE WILL BE THE PRICE YOU PAY--NOT LIKE DOWNS!!! More

I talked several times with Rick in motorsports - simply amazing guy and hooked me up with scheduling my Boss 302 for track key install. I was forwarded over to Debbie who knows more about cars and parts amazing guy and hooked me up with scheduling my Boss 302 for track key install. I was forwarded over to Debbie who knows more about cars and parts and SERVICE than any mechanic or shop i've ever been to in almost 30 years of driving. I work in manhattan and had to drive to Freehold, then to Downs in Toms River. Debbie gave me her cell number and once i arrived she came and let me park my Boss in a inside bay for the next days work. The job was completed today and Debbie called me to let me know by 9:45 AM Debbie also going to met me the next so I could pickup the BOSS with new track key installation completed - even kept my Stang inside as it was raining during the day. Both Rick and Debbie are extremely dedicated, knowledgeable and service oriented. Its obvious they LOVE their jobs and everything FORD. so kudos to Debbie and Rick from Downs Ford/Motorsports More

I would so recommend this Dealer to anyone looking for a Ford or Lincoln Mercury. We are always treated with respect and like family. Always have a hello, can we help you, And not the type of dealer that at Ford or Lincoln Mercury. We are always treated with respect and like family. Always have a hello, can we help you, And not the type of dealer that attacks you like a shark as soon as you pull up. This is why we keep coming back to Downs Ford. We have purchased our 5th vehicle from there in a matter of 8 years give or take. We love you guys and Thank you for all you do and Thanks for treating us like family. That is soooo awesome. Sincerely, THE PIZZA FAMILY JOE & PAT PIZZA More

Purchased a used 2008 Escape, Frank and his staff were friendly and professional in all aspects of my purchase. Downs offered a wide range of used and new vehicles to choose from and their no pressure sal friendly and professional in all aspects of my purchase. Downs offered a wide range of used and new vehicles to choose from and their no pressure sales was a relief from other dealerships. The staff took time to explain all aspects of the sale and went over all functions of the vehicle when I picked it up. More

I went to purchase a car for my daughter who has her permit and from start to finish the experience was a perfect 10. No high pressure, very knowledgable, and best price I was able to find. AND, the p permit and from start to finish the experience was a perfect 10. No high pressure, very knowledgable, and best price I was able to find. AND, the process was not long and drawn out. It was so pleasant that my 16 year old daughter even commented on how nice everyone was and actually said it was "fun"...:). Mind you I made her sit with me through the entire process so for her to say that is a HUGE testament. Nice work Downs Ford. Thanks. More

Ok what can I say. I really like Downs Ford. They didn't have the usual pressure tactics or i would have left. They found me exactly what I wanted. They didnt try to make me spend more then I could afford. have the usual pressure tactics or i would have left. They found me exactly what I wanted. They didnt try to make me spend more then I could afford. I have referred them to friends and family with great results.Their parts department has everything!!!! The service is always nice. I usually dread car shopping but they made it a delightful experience. I will be going back there soon for my next car as soon as i get my tax refund. I cant wait. What more is there to say. They are truly good knowledgeable people. Thank you Downs Ford!!!! More

I had a great experience - I was a Pontiac person for 10 years and made my first purchase outside the GM family - and it was an explorer. I love my truck, I love where I bought it even more. I proudly dis years and made my first purchase outside the GM family - and it was an explorer. I love my truck, I love where I bought it even more. I proudly display the downs ford license plate bracket on the back of my truck. friendly staff, not pushy (i hate when you park at a dealership and the sales people just come out and attack you!), and very easy going. must be their close proximity to the beach that makes them so laid back :) I have reccomended them to friends who have also had great luck with them! More

Do yourself a favor...avoid Downs Ford at all costs. If you loke fords....There are plenty of other Ford dealerships out there. Downs has charged me $500 for a cracked sub-frame on a new hrbrid.That they s you loke fords....There are plenty of other Ford dealerships out there. Downs has charged me $500 for a cracked sub-frame on a new hrbrid.That they said was not under warranty... $100 on the free rental for smoking in it ( I do not smoke and I was the only passenger in the rental ). Then they tried to grab extra $$ from me for a front end allaignment. More