Celebrity Ford of Tom's River

We bought a new Escape for our daughter....our experience with the Downs Ford staff was nothing short of spectacular! It really was a pleasure to deal with everyone...how often can you say that about a car d with the Downs Ford staff was nothing short of spectacular! It really was a pleasure to deal with everyone...how often can you say that about a car dealer? Jonathan, Antonio, Big John and Frank were among the most friendly, courteous and straight-forward people we have ever dealt with. I don't know why we never shopped here before...but we will definitely do so in the future. We highly recommend Downs Ford! Bill & Robin Herman More

Antonio was very helpful to us in finding the right car for our needs. He explained all of this issues that made it easier to understand. We were not pressured in buying anything else we did not need dur for our needs. He explained all of this issues that made it easier to understand. We were not pressured in buying anything else we did not need during the signing of the contract with John D. (Financial Manager). Both Antonio and John made us feel very comfortable with the purchase by treating us as friends. We would highly recommend this dealership to other people. More

I regularly buy performance parts from Rick and I ALWAYS feel that he went above and beyond for me. Parts ship fast, are always in stock. feel that he went above and beyond for me. Parts ship fast, are always in stock. More

My experience with Down's Ford began 5 years ago when I was looking to purchase a brand new Mustang. I came to Down's Ford because I learned of their Motorsports Department, which made it possible for me was looking to purchase a brand new Mustang. I came to Down's Ford because I learned of their Motorsports Department, which made it possible for me to customize my Mustang with Ford Racing parts to help make my car be unique and perform better. During that process Rick was extremely helpful in explaining the options that were available to me that would allow me to keep my warranty. Even then, I knew my long term goal would be to add a supercharger to my Mustang and that Rick would be the first person I called once my warranty was up. Rick was extremely helpful in explaining all of my questions about the supercharger kit I was looking to purchase and the install process. Based on my previous experience, I knew my Mustang was in safe hands and the job would be done right. Even during the 2 day install process, Rick kept me up to date on their progress which I greatly appreciated. Words can not explain how pleased I was with how well the car performed during my ride home. Once again, thank you to Rick Riccardi III and SVT Tech Bob Cook for your help in making my Mustang dream a reality. Brian Luby More

My family and I are diehard Ford drivers/owners/customers. Downs Ford and their staff are by far the best we've ever done business with. We wouldn't even consider doing business else drivers/owners/customers. Downs Ford and their staff are by far the best we've ever done business with. We wouldn't even consider doing business elsewhere. We've always driven the best made cars in the world, now we have a Dealer that matches it's vehicles. We are looking forward to our continued relationship and would not only recommend Downs Ford, but we would insist going there. Carlos Sobrino More

Thank you to the Downs Ford team for making my first car buying experience a fantastic one! I am loving my new ford 2012 hatchback in sonic blue thanks to big Jhon and Antonio!! buying experience a fantastic one! I am loving my new ford 2012 hatchback in sonic blue thanks to big Jhon and Antonio!! More

I have walked out of Downs Ford 2 different times when I have walked out of Downs Ford 2 different times when they changed the monthly payment of 2 cars we were looking at. [the last time we were there 3 I have walked out of Downs Ford 2 different times when they changed the monthly payment of 2 cars we were looking at. [the last time we were there 3 hours before the 'change'!!] my son spent a week and a half dealing with them and got a rough ballpark figure. i went there and they ran my credit. i have great credit so no problem. the $$$ they quoted my son were what i was approved for. AFTER THE 3RD HOUR THEY CAME TO ME AND SAID THERE IS A PROBLEM. WE MISUNDERSTOOD YOUR DOWN PAYMENT!!! WE THOUGHT YOU HAD blah blah blah...... NOW BETWEEN TRADE IN AND $$$ ON HAND IT WAS A 10K TRADE IN. we just got a cashier check of $7500 filled out to them, my sons trade in was $2200 and after 3 hours they want to change??!!??. we walked out and WENT TO WEISLEDER. I should of learned the 1st time with DOWNs. My wife and I just bought our 4th car at WEISLEDER. We bought a Mazda 3, a Mercury Mariner, a Lincoln Mark LT truck, and now a Ford Fusion. Next year when my wife will get her new vehicle there will only be 1 place i will head to, Weisleder. Everyone there are friendly and helpful. It made car buying a pleasure. PLUS THE PRICE THEY QUOTE WILL BE THE PRICE YOU PAY--NOT LIKE DOWNS!!! More

I talked several times with Rick in motorsports - simply amazing guy and hooked me up with scheduling my Boss 302 for track key install. I was forwarded over to Debbie who knows more about cars and parts amazing guy and hooked me up with scheduling my Boss 302 for track key install. I was forwarded over to Debbie who knows more about cars and parts and SERVICE than any mechanic or shop i've ever been to in almost 30 years of driving. I work in manhattan and had to drive to Freehold, then to Downs in Toms River. Debbie gave me her cell number and once i arrived she came and let me park my Boss in a inside bay for the next days work. The job was completed today and Debbie called me to let me know by 9:45 AM Debbie also going to met me the next so I could pickup the BOSS with new track key installation completed - even kept my Stang inside as it was raining during the day. Both Rick and Debbie are extremely dedicated, knowledgeable and service oriented. Its obvious they LOVE their jobs and everything FORD. so kudos to Debbie and Rick from Downs Ford/Motorsports More

I would so recommend this Dealer to anyone looking for a Ford or Lincoln Mercury. We are always treated with respect and like family. Always have a hello, can we help you, And not the type of dealer that at Ford or Lincoln Mercury. We are always treated with respect and like family. Always have a hello, can we help you, And not the type of dealer that attacks you like a shark as soon as you pull up. This is why we keep coming back to Downs Ford. We have purchased our 5th vehicle from there in a matter of 8 years give or take. We love you guys and Thank you for all you do and Thanks for treating us like family. That is soooo awesome. Sincerely, THE PIZZA FAMILY JOE & PAT PIZZA More

Purchased a used 2008 Escape, Frank and his staff were friendly and professional in all aspects of my purchase. Downs offered a wide range of used and new vehicles to choose from and their no pressure sal friendly and professional in all aspects of my purchase. Downs offered a wide range of used and new vehicles to choose from and their no pressure sales was a relief from other dealerships. The staff took time to explain all aspects of the sale and went over all functions of the vehicle when I picked it up. More