Celebrity Ford of Tom's River
Toms River, NJ
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How a car buying experience should be! I was very impressed with Downs Ford. I had gone to several other dealerships and did not have a very good experience. I was not looking forward to an I was very impressed with Downs Ford. I had gone to several other dealerships and did not have a very good experience. I was not looking forward to another day of car shopping! So when I walked into the dealership I had my guard up immediately! However when I was met by Ryan DelVecchio and I told him what I wanted and how much I could spend ... He told me he could help me with my request... He came back and gave me options on paper that were in my parameters ... He never offered me deals that were not in my budget... He listened to me... Listened to what I wanted and could afford!There were no hidden fees, no games and only honest answers! This was actually a no hassle , easy experience... Not sure why every car dealership and salesperson does not operate in this matter! Excellent customer service! More
Used Car at a Fair Price. Great Salesman Bought a used 2010 Altima with high milage. I knew the fair dealer price though online sites and Downs Ford had it at the expected price. I paid 60.00 Bought a used 2010 Altima with high milage. I knew the fair dealer price though online sites and Downs Ford had it at the expected price. I paid 60.00 for a private, separate inspection of the vehicle and there were no hidden issues. The service center at Downs Ford check out the few minor things my mechanic mentioned. The salesperson, Ryan, was attentive and relaxed to deal with. He made sure any questions or issues I had were addressed quickly. I did not leave wondering if I got a good deal. I am comfortable with what I paid and feel the deal was fair for both the Dealer and myself. Since they do not participate in high pressure tactics and seem friendly and relaxed to talk to, I would recommend Downs Ford to others. More
TRUCKS LEAKS THEY WONT FIX JUST LOVE MOLD IN MY BACK SEAT well after dealing with the service department at downs ford i could have screamed took truck in to have it looked at found out battery was no good well after dealing with the service department at downs ford i could have screamed took truck in to have it looked at found out battery was no good i can deal with that one . ask to look at my truck back seat is wet said its $104.00 an hour to find leak it turns out to be the third brake lift leaks . $225.00 they wanted for the light say its not covered in waranty are you kidding so that a total of 329.00 to fix a light , ok its gets better sale men calls to say hey whats with this reveiw it posted told him the story said he would see what he could do and call me back guess he forgot my number LMAO so besides all that had to have my back seat cleaned by someone to get the stink or maybe mold out of it THANKS DOWNS FORD oh yeah i do sales for a living too and i would never do this to a customer oh thats right im not a car sales men LMAO More
Left With A smile because of Chris Manzo! I will tell all my friends&family how great my salesman was!Never felt this happy about leaving a delivership.thankYouChrisM Uare 1 of akind I will tell all my friends&family how great my salesman was!Never felt this happy about leaving a delivership.thankYouChrisM Uare 1 of akind More
A Classic Mustang from a Great Bunch of Guys! Our experience with Downs Ford, and with salesman Mike Papaycik in particular, was top notch. Mike is one of the first honest car salesmen we've ever Our experience with Downs Ford, and with salesman Mike Papaycik in particular, was top notch. Mike is one of the first honest car salesmen we've ever encountered. He was extremely knowledgeable, polite, accommodating, and did not push. We were there all day, and took many test drives of different vehicles. Another salesman might have been frustrated and annoyed, but not Mike Papaycik. He talked my son out of a car that would have made him and the company more money because he knew it wasn't the right car for a 17 year old. He helped get us the best deal we saw in four states on a used Ford Mustang for our son -- who is over the moon about his car. We will definitely be back to Downs Ford in the future, and we hope Mike Papaycik is helping to run the place when we do. More
total bull fix my truck Darin Cranmer sales men was great got truck home all good now it leaks and they wont fix it say i should pay nice that my back seat is always wet a Darin Cranmer sales men was great got truck home all good now it leaks and they wont fix it say i should pay nice that my back seat is always wet and moldy thanks downs ford for nothing at all More
Easy as can be! Just got a car from Mike P at Downs Ford. It was so quick and easy! Never had such a painless experience at a dealer. Just got a car from Mike P at Downs Ford. It was so quick and easy! Never had such a painless experience at a dealer. More
Shannon Lewis Our experience with Downs was unique as we won a car in a Seaside Heights Raffle. But Shannon Lewis treated us better than any sales representative I Our experience with Downs was unique as we won a car in a Seaside Heights Raffle. But Shannon Lewis treated us better than any sales representative I ever had. She explained everthing to us, shared in our moment and made us feel so special. When it comes time to buy a car we will go to Downs! More
Great sales service representative Jonathan Tejada was our sales representative again as in our previous lease. Jonathan is so friendly and accommodating and is the main reason I again Jonathan Tejada was our sales representative again as in our previous lease. Jonathan is so friendly and accommodating and is the main reason I again am leasing another Taurus from Downs Ford. When Jonathan says he is going to do something he always follows through and does it. He is a credit to your organization and you should be very glad to have him. More
Excellent environment. Knowledgable staff! I was referred to Antonio through a friend. Not knowing what to expect since this was my first purchase from a dealership I was a little anxious. An I was referred to Antonio through a friend. Not knowing what to expect since this was my first purchase from a dealership I was a little anxious. Antonio worked with my price range and didn't push me to get something I could not afford. He was very patient with all the questions I had and answered all of them with confidence. The environment was also great, other staff members were polite. More




