Centennial Hyundai

Everything was great except the check processing step. We were there for 5 hours trying to get the check approved. That process sucks. We have never bounced a check, have a 9.85 credit score, had $30,000 in were there for 5 hours trying to get the check approved. That process sucks. We have never bounced a check, have a 9.85 credit score, had $30,000 in the checking account, but still got denied twice, so we couldn't take the care home. If you write a check at Wallmart, they automatically deduct it from your account and know if it is good. The salesman BB was great. He is very funny, and i enjoyed working with him. ( i will look him up again when purchasing another vehicle.) Brian was very professional, and did a great job sealing the deal. Joe was also very professional in explaining the deal, and offering warranty options. Overall, if we didn't have to spend that many hours, and walk away without the car, the experience would have been great. You really need to look into a different check system, or not have that option. More

Being only 20 years old coming into a dealership looking to buy a car is really kind of scary. Fortunately we came across some of the friendliest people. BB made me feel really comfortable with his great se to buy a car is really kind of scary. Fortunately we came across some of the friendliest people. BB made me feel really comfortable with his great sense of humor and knowledge of what I was looking for and the cars that were available on the lot. I came in thinking I knew what I was looking for, BB explained the difference between the cars I was looking for and I ended up getting the car I originally didn't want but I turned out to be PERFECT! I would definitely refer someone to him or even come back to look at another car eventually :) I had an amazing experience. THANKS BB! More

At 22 years old it was finally time for me to buy my first car and I was so nervous! I had never been to a dealership before so of course I was picturing the stereotypical car salesman that smells the i first car and I was so nervous! I had never been to a dealership before so of course I was picturing the stereotypical car salesman that smells the inexperience of a newbie from a mile a way... like a shark. I couldn't have been more wrong! Anthony walked up to my mother and I reading the hesitation on my face and immediately broke the tension with a joke, I liked him right away. Interestingly enough he looks JUST LIKE my brother, same mannerisms and everything, it was totally meant to be. Needless to say I felt very comfortable with him, like I could trust him. Anthony speaks to you like you matter, like you're a person not a sale and as a sales person myself I really appreciated that. He was so unbelievably patient and understanding with us, he took his time and allowed us to take our time. I honestly cannot say enough amazing things about Anthony, he obviously has impeccable sales experience but his strengths lie much deeper than just automotive sales. He is a honest to god "good guy" I mean I don’t think I've ever felt so comfortable with a purchase like this in my entire life and it’s not just because my car is amazing, WHICH IT TOTALLY IS! It has to do with his belief in the product, his passion for his work. You don't find that everyday especially in Las Vegas; Anthony truly is a rare find. So I suggest you find him before someone else does and buy you're next vehicle from Anthony Franich. You won’t be disappointed! More

Dear Anthony Franich, Thank you so much!!! It was an Dear Anthony Franich, Thank you so much!!! It was an honor to have you as our salesman; at Planet Hyundai.... "Tony", from the start, you were always Dear Anthony Franich, Thank you so much!!! It was an honor to have you as our salesman; at Planet Hyundai.... "Tony", from the start, you were always' pleasant & Your knowledge & sense of humor has made our experience at your dealership fairly easy for us!! I thank you for taking us out & letting me drive the car & helped make us comfortable with driving such a vehical.. Also, you were very detailed with the car..We are very pleased with the process of purse. You & your team at plant Hyundai makes your oganization proud! With lots of Aloha & Mahalo, Camille, Stephen & most of all our mom Judith "Sharpe" More

We came to the dealership not expecting to buy, when we arrived, we where greeted by the most friendly sales person ever, BB, he was FANTASTIC. He never tried to talk me into a different vehicle. I knew wh arrived, we where greeted by the most friendly sales person ever, BB, he was FANTASTIC. He never tried to talk me into a different vehicle. I knew what I wanted, and he totally recognized that and went with it. He explained every single step of the way about the vehicle, but recognized that I had heavily re-searched this vehicle before purchase. I really appreciated him NOT trying to talk us into the next model up (Sonata) and told me why the Elantra is the best choice. He didn't skip a beat! Brian McKenna, was great too, I could tell he was really crunching numbers to get us into our new car, and take care of the bulk of our trade in (I had 2k negative equity) he was very polite,respectful and understanding when the numbers where just too much. Joe Rodriguez was great, until we opted out of the added warranties. I understand that he has to sell warranties, but our auto insurance covered pretty much everything the dealership was offering already. When we declined the warranties, I could tell he wasn't pleased and his whole demeanor changed. I'm sure his job is very stressful, but a poker face would have been nice. We politely declined countless times, and he kept trying to talk us into another point of interest and another year for financing. I know my husband was within seconds of calling off the deal and us walking. And everyone else's hard work would have been wasted. We also had a little talk with Mr. Carlos Hildago, about our registration issues (we where hoping to register the vehicle in Texas since we're Texas residents) but since it's a brand new car, we ran into a few issues. BUT He made sure our note didn't change, and helped us cover the gap (NV is VERY expensive compared to our home state)but like I said, he didn't skip a beat with making sure we could keep our note the same and really helped us out with that. He completely understood the sticker price shock for us misplaced Texans (60$ per year vs 400+ per year) Again, back to BB, he was terrific with my little boy. He made sure my husband and I could afford this car, and completely understood when we were ready to walk. I highly recommend him. He's also fluent in Spanish,so if you need a Spanish speaking sales rep,he is your man! Would I recommend them to a friend, YES. Would I return to purchase another car, YES. My husband is thrilled to not hear me complain about my poor AC or the gas bill my old SUV came along with, I'm thrilled to be in a beautiful new car that is sleek,sexy and very functional. And my little boy was just thrilled to not be in there any more! More

Forthcoming and honest. As a Marine, I value this very much. Tracey was more than helpful. I Consider him a friend now. Everyone I met was very friendly. much. Tracey was more than helpful. I Consider him a friend now. Everyone I met was very friendly. More

When i a got out my car their was one gentleman standing right in front. As i was walking up he walked right up to me and introudced is self as Anthony Franich. Then he procced by asking me what i was looki right in front. As i was walking up he walked right up to me and introudced is self as Anthony Franich. Then he procced by asking me what i was looking for in particular. And i told him i was looking for a hyundai elantra then he walked me right up to a few older models then i told him no im looking for the newer look then he showed me a black one. Then he said come on let take it for a test drive. So he drove the car out the parking lot then we drove to a side street and he got out and told me to drive. I got in the car when i first got in that driver seat the first thing that came to my mind was i love this car and it's mine. Anthony was so great he even let me drive the car all the way to my house to show my boyfriend the car. When we first pulled up to my house my boy friend was already in the park in lot taking grocerys in the house. Anthony ask him if he could give him a hand with ther grocery's i thought that was so helpful of him. Not only that he even took me to the bank to get some paper work that i needed. I think he has very Great customer skills. I deal with customers on my job to and feel like he went above and beyond like we are expected on my job.I would defintily refer a friend to him! Thanks a bunch Anthony Franich! Sincerly, Latoya Clark More

This is the 3rd car I have bought from Anthony from Centenial Hyundai. Once again he has far exceeded my expectations. There is never any pressure from Anthony. He is an honest upront salesman. I know, Centenial Hyundai. Once again he has far exceeded my expectations. There is never any pressure from Anthony. He is an honest upront salesman. I know, sound crazy. I tell him what I want and he delivers. Walked in at 5 on Friday night and drove home in my new car at 8:30. Doesn't get any better then that. I can't figure out if I like The Hyundai brand or Anthony more. More

During my car buying experience, I had the pleasure of working directly with three stupendous men! I met Anthony Franich when I stopped by the dealership for my first visit to check out how a base mode working directly with three stupendous men! I met Anthony Franich when I stopped by the dealership for my first visit to check out how a base model Santa Fe felt. Anthony stuck with me through multiple days of test drives, several each visit, questions, measuring of leg space, etc. He was always very concerned about my comfort level while driving, bec I kept squirming in the base model. Then I tried the limited version. He could tell the seats fit me perfectly by the look on my face and lack of changing seat positions every 3 minutes. Although he did not push me toward it, just listened to me and assisted me at every turn. He explained the functions of the car and even found Bluetooth capabilities for me on my "dinosaur" phone to demonstrate with. Lol From start to finish, I purchased the limited SF and am THRILLED, Anthony was considerate, helpful, and courteous. Very easy to work with. I found everyone I spoke to, whether for technical questions or just polite convo, to be super friendly and helpful. This dealership has professionals that work together for everyone's satisfaction! I also had the pleasure of taking one test drive with BB (Bill). He was very informative and super friendly. Another great guy from Hyundai's Centennial dealership. Humorous and knowledgeable. A "gentle giant". :) After Anthony sold me the car I spent some time with Joe Rodriguez, one of the Financial Managers. By the time I met him I was tired and hungry, but Joe was very efficient and clear with explaining the paperwork that we accomplished that part swiftly. Joe was also clearly a veteran financial guide, who's expertise and kindness were evident. Thank you Centennial Hyundai, particularly Anthony, BB, and Joe, for an amazing car buying experience!! I'll be sure to spread the word! More