Back

BMW of Sherman Oaks

Sherman Oaks, CA

4.9
1,024 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

Directions

By Type

1,024 Reviews of BMW of Sherman Oaks

April 01, 2026

I was interested in the 330 that they got I went and test drove and bought is same day wael is the one that helped me really nice guy More

by ahmed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael
Apr 01, 2026 -

BMW of Sherman Oaks responded

Ahmed, thank you for sharing your feedback about Wael and our team! We are pleased to know they provided you with a seamless experience! Congratulations on your new BMW 330, and thank you for choosing BMW of Sherman Oaks. Safe travels until next time!

April 01, 2026

They have nice cars and people are really helpful I went to look at a car I bought it the same day More

by ahmed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael
Apr 01, 2026 -

BMW of Sherman Oaks responded

Ahmed, congratulations on your new car! We're glad our team was able to make your visit smooth and enjoyable here at BMW of Sherman Oaks. Thank you for choosing us, and we look forward to assisting you again with any future needs. Enjoy every mile ahead!

March 31, 2026

Worked with Bernard Betsin and honestly it was one of the easiest car-buying experiences I’ve had. He was patient, answered all my questions, and kept things simple. Really appreciated his approach. More

by Braven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Betsin
Apr 01, 2026 -

BMW of Sherman Oaks responded

Braven, we are thrilled to hear that Bernard made your experience so enjoyable and straightforward. Thank you for choosing BMW of Sherman Oaks and for sharing your feedback. We look forward to assisting you again with any future needs. Enjoy every mile ahead!

March 29, 2026

Excellent experience overall. The entire team is professional, attentive, and consistently delivers a high level of service. The management is truly outstanding — every time I’m t More

by Zoey Elrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toufie, Bernadette, Brenda
Mar 30, 2026 -

BMW of Sherman Oaks responded

Hi Zoey, thank you for sharing your fantastic feedback about our team! We’re glad to hear you feel well taken care of here at BMW of Sherman Oaks. We look forward to working with you again in the future!

March 13, 2026

Worst experience of our auto purchasing lives. Sales folks were very poorly trained. Follow up was terrible. Did a very poor job of managing the process. Wish I had never dealt with them. In fact, More

by KENNETH.HAWKINS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not important everyone failed.
Mar 16, 2026 -

BMW of Sherman Oaks responded

Kenneth, I'm truly sorry to hear about your disappointing experience. We aim to provide seamless and professional customer service, so it's concerning that we fell short in your case. Let's connect directly to better understand what happened and see how we can address any remaining issues you have with us. Thank you. Toufie Sarwan - General Manager - 818-797-6801 - toufiesarwan@lithia.com

March 01, 2026

Outstanding customer service! ! I am extremely happy to have worked with Wael and his manager Cliff. This is the best buying experience. Thank you so much! More

by juliacaugant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
WAEL AZZAM & CLIFF NGUYEN
Mar 02, 2026 -

BMW of Sherman Oaks responded

We're delighted to hear about your outstanding experience with Wael and Cliff! Thank you for choosing BMW of Sherman Oaks, and we look forward to seeing you again. Safe travels!

February 23, 2026

Eddie the sale person made this experience so easy. I wish all car buying was like this More

by edwardnor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
Feb 23, 2026 -

BMW of Sherman Oaks responded

Thank you for shopping with us! We appreciate your business and kind words for our team at BMW of Sherman Oaks!

February 20, 2026

Gerard was great at keeping me informed as to when a car I was interested in would be available. In spite of the construction at the dealership the offices were comfortable and efficient. Can’t wait to see More

by Gary K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard, Ali Mohandesi
Feb 20, 2026 -

BMW of Sherman Oaks responded

Gary, thank you for sharing your feedback about Gerard and the team! We look forward to welcoming you back to BMW of Sherman Oaks once our renovations are complete. Take care and enjoy the ride!

January 09, 2026

Very good pricing and great customer service. I would recommend them for new and used cars. More

by L. Haskell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael
Jan 12, 2026 -

BMW of Sherman Oaks responded

We appreciate your recommendation! Thanks for choosing BMW of Sherman Oaks on your car-buying journey!

January 02, 2026

I had an amazing experience buying my car, and I can’t say enough good things about Brenda Blanco. She was extremely professional, patient, and genuinely cared about helping me through the entire process. More

by JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Blanco, Ali Mohandesi
Jan 02, 2026 -

BMW of Sherman Oaks responded

JC, congratulations on your new car! We're so glad Brenda could assist you so thoroughly. Thank you for choosing BMW of Sherman Oaks and for sharing your experience. Safe travels!

1
...