Central Avenue Chrysler Jeep Dodge Ram

I called this dealer for a lease price on a Grand Cherokee and a Dodge Ram. The woman I spoke with asked if I could come in - I told her I had very limited availability (kids at home plus a pregnant Cherokee and a Dodge Ram. The woman I spoke with asked if I could come in - I told her I had very limited availability (kids at home plus a pregnant wife) and wanted to see if I could afford the vehicles before I took the time to make a trip in. She told me her manager was not in yet, and would get back to me later in the day. She called me back later in the day and again said "I'd really like to get you in here" - again I told her to give me the price first, let me see if it's doable, even if it's just a ballpark figure. She was hesitant, but told me she'd get back to me after she spoke with her manager. Never heard back! Long story short, ended up going elsewhere and was treated MUCH BETTER! They gave me a price on the phone - went up there, no games, no hassles. A little farther from home than I would have liked, but whatever. Ended up getting a gorgeous 2013 Grand Cherokee Limited, 2012 Dodge Ram Big Horn crew cab (my toy!), and my brother-in-law came with us and last minute decided to trade in his car and get a 2012 Wrangler Unlimited leftover. 3 sales in one night up north, NOT in Yonkers, thanks to their rediculous, obsolete sales tactics. This is 2012, people like to shop on the phone and online. Get with the program and start respecting your customers' schedules and personal time. More

I just want to thank Mike Libutti and the team at central ave jeep. My experience was quick and smooth and would recommend anyone interested in purchasing or leasing a chrysler/jeep/dodge/ram to visit the t ave jeep. My experience was quick and smooth and would recommend anyone interested in purchasing or leasing a chrysler/jeep/dodge/ram to visit the team in Yonkers. More

Man where do i start i was in search of a car and was looking for a while i was recommended to this dealership by a family member and what a help that was i got a 2010 acura tsx from here and i love the looking for a while i was recommended to this dealership by a family member and what a help that was i got a 2010 acura tsx from here and i love the car good on gas and very reliable if you guys want a car go see jerry and larry they will help you from start to finish. More

Brian introduced himself, offered assistance. His pleasant demeanor and overall character was sincere, and heartfelt. I know he was there to assist me and not just to rush and sell me a car. Professi pleasant demeanor and overall character was sincere, and heartfelt. I know he was there to assist me and not just to rush and sell me a car. Professional and pleasant salesman and dealership and environment, I feel as though I have gained a new friend and will return to see Brain and refer him and Central Avenue Jeep to my friends. Mrs K. Parsons More

Joe Carino, Jim Ingenito and entire staff including service department second to none. Excellent first experience and I will definitely return. Professional, courteous, and great deal as well. Also got service department second to none. Excellent first experience and I will definitely return. Professional, courteous, and great deal as well. Also got 4 free oil changes- nice touch guys! More

purchased used 2009 Grand Cherokee which I have not been happy with since I purchased in November. Regretfully traded in a 2011 Hytundai Sonata and got a less than fair offer of 16k as opposed to what Carma happy with since I purchased in November. Regretfully traded in a 2011 Hytundai Sonata and got a less than fair offer of 16k as opposed to what Carmax was offering at 18.5k. Regardless of fact and your dealership having my family and I all day this one saturday I signed and left. only to call back the following day and subsequently return the follwing monday when i began to deal with Anrew who looks like he doesn't work at dealer anymore. i got on website because i've been trying in vain to look for a dela that would absorb a good portion of my NOW NEGATIVE EQUITY. if you can help my name is Carlos Hernandez and my number is 646-796-5435. I sowre I would not deal with Central Ave Chrysler and I blasted dealer on pissed consumer as well as facebook and word of mouth. It's time to make things right I want oput of this vehicle even if it brings my payments up another $100....................Dead serious More

Danny I hope that in the future you and I can do Danny I hope that in the future you and I can do business as you represent what professionalism is about thanks for your input in creating a positi Danny I hope that in the future you and I can do business as you represent what professionalism is about thanks for your input in creating a positive relationship More

I purchased this vehicle new/factory ordered from Central Ave. Chrysler Jeep Dodge BECAUSE OF THE SALESMAN, SYLVESTER TUKES AND THE OUTSTANDING SERVICE HE PROVIDED. I was originally directed to Eastchester Ave. Chrysler Jeep Dodge BECAUSE OF THE SALESMAN, SYLVESTER TUKES AND THE OUTSTANDING SERVICE HE PROVIDED. I was originally directed to Eastchester Chrysler and Jeep by Truecar.com. I got a good price and wanted to test drive before purchasing. I intended to purchase after a satisfactory test drive. I went to Eastchester the day after Thanksgiving, gave the name of the TrueCar.com contact at the dealership, waited for more than an hour and was seen by no one. When I complained loudly, I met with a person who advised they didn't have the car I wanted to test drive (even though I was told they did when I called ahead). The saleswoman advised I could get the car I wanted to test drive in a few days. I would have to leave a $100 (refundable) deposit. I did not want to do that. The next day I went to Central Avenue Chrysler Jeep Dodge. I called ahead and was assured they had the car. When I arrived, Mr. Tukes was waiting for me (with a big smile on his face) in front of the dealership with the car ready and fob in hand. He copied my license and off I went. I even got to take the car home to make sure it cleared the sidewalk to go into my garage. Sweet! That is why I purchased with Central Ave! I also purchased there because they have Saturday service hours. A GREAT EXPERIENCE! I HIGHLY RECOMMEND THIS DEALERSHIP! More

After going to several other dealerships with the sales person turning me off or not being knowledgeable, it was a pleasue working with Joe Carino. He knew alot about the Jeep (probably because he owns on person turning me off or not being knowledgeable, it was a pleasue working with Joe Carino. He knew alot about the Jeep (probably because he owns one) and he was not sales-y. More

I would only recommend this dealership because what choice do i actually have. They own all the ones in my area so i have to go to them. That being said i have been through all emotions when it comes t choice do i actually have. They own all the ones in my area so i have to go to them. That being said i have been through all emotions when it comes to Central Ave service / dealership. The short version is I do not trust my service experience. i always feel hostage to their findings and i always know that once i am done something else will break shortly after and i will have to pay again. In the words of Ben Franklin an ounce of prevention is worth a pound of cure. Every time I service my car something else goes wrong shortly after. An example will be my last service trip 3 weeks ago. I started receiving a service 4 wheel drive system message on my dash. I brought the car in and was so petrified of what they would tell me. I was nervous about the bills what else would break etc. I was happy to discover that the majority of the work would be covered under warantee. I still had to pay 600 out of pocket ( that is a lot for me, i am sure not for some but for me it is) but was OK and even had them perform optional services to thank them for being nice throughout the experience. I was more excited that i would not have to pay thousands. two weeks after this service i start getting the same service 4 wheel drive message plus a check engine light now and then. First thing i think is here we go again, why does this always happen. I make another appointment when i am greeted at the counter i explain the car was here for this exact message two weeks ago and now the sound and the message are back. i am then told by my service agent. Well did you expect the service to fix the problem we didn't say what we were doing would fix it. You can imagine how i felt at this point. I was furious inside but kept my cool. This is exactly what i expected. I get an error you charge my insurance coverage thousands and me 600 i completely expect the issue to be resolved but this service person does not believe that to be the case. My car is currently in this shop and i am awaiting the call to tell me how i owe hundreds more. Why do you operate this way, why do you in my opinion milk everyone for everything you can. I have been a jeep owner for 14 years ( multiple jeeps of course) but this will be my last one because i cant deal with the feeling of being squeezed for every penny from this team anymore. I am sorry i love Jeep cars it's the service and the cost that this dealership group has taken me for is what i can not stand. It is a shame. More