Central Avenue Chrysler Jeep Dodge Ram

I was treated in a friendly but business-like manner. I asked to see certain models and I was immediately shown them. I wanted to compare two models and the salesman searched the inventory and found both. asked to see certain models and I was immediately shown them. I wanted to compare two models and the salesman searched the inventory and found both. He explained the differences in models and prices. Paperwork was handled efficiently and I never felt anyone was wasting my time. I was assisted with a repair to the leased vehicle I was returning so that the return could be handled easily and my insurance company accepted the recommended facility. My new lease qualified for a $500 discount and the saleman built that into the lease price lowering my monthly payments $14 per month. I was pleased with the price and the overall experience. Also got four free oil changes. More

Leased my third consecutive Jeep Grand Cherokee here in December and had a minor vibration problem. Called Bill & made an appointment. He was very courteous & asked if I needed a ride home or to work after December and had a minor vibration problem. Called Bill & made an appointment. He was very courteous & asked if I needed a ride home or to work after I dropped off. I said I did & was very pleased with the sevice. The valet & all the staff could not have been more accomadating. Bill called me within 2 hours & told me the problem was resolved with no charge to me. When I went back to pick up my vehicle once again Bill & the staff were very helpful & proffessional. I keep going back here because I am very pleased with the sales staff (Roz & Jim Inginito) as well as the sevice department. Everywhere is spotless and I feel like they actually value my business. More

First I went to the Jeep dealership in White Plains, NY. The salesman there was very polite but unfortunately the manager Ted was arrogant and rude. I was trading in my 7 year old Jeep Grand Cherokee for a The salesman there was very polite but unfortunately the manager Ted was arrogant and rude. I was trading in my 7 year old Jeep Grand Cherokee for a 2012 Wrangler and they only wanted to give me $8,500 for it, when it was worth a lot more. He said they wouldn't budge on it and that was the best they could do. I told them that I would go to Central Ave Chrysler dealership and Ted said, "tell them I said hi" with his sarcasm and nasty attitude. Well I did come to this dealership and purchased the car within a half hour of being there. The people were curteous and accomodating. Not only did they give me a deal for my trade in which they gave me $10,500, something White Plains said they couldn't do, but they beat the price on the new car too. Our salesperson went above and beyond for us, even aplogizing for what happened at White Plains, even though he had nothing to do with their arrogant nasty ways at White Plains. Joe C. was our salesperson and he was awaesome! Gave us exactly what we wanted and some. We purchased our brand new car and the next day picked it up. The whole process with Joe, Jimmy, and Gui and this dealership was above and beyond what any other dealership has ever been and sure better then White Plains. Plus we were stuck at the White Plains one for 2-3 hours. We were at this dealership for about an hour in total. Go in and talk to Joe at Central Ave Chrysler. I promise you will not be disappointed! I would highly highly highly recommend them. If you don't believe it, go to WP and then go to Yonkers and see for yourself. If you want to deal with professional people and not amateurs, go to Yonkers. More

Bill always gives great customer service and is very professional. He makes sure to inform the customer beforehand what is needed to be done on their car and also what it will cost. He is great too abo professional. He makes sure to inform the customer beforehand what is needed to be done on their car and also what it will cost. He is great too about letting you know what your car will need in the future. Al is very accommodating and gives great customer service too. More

The services dep. just sucks,,, cant fixed my 2004 dodge ram turbo diesel,, i will definily look for a law suit soon i get my truck fixed right by a real mechanic or a dealer,,,,btw even hit my neighbors ca ram turbo diesel,, i will definily look for a law suit soon i get my truck fixed right by a real mechanic or a dealer,,,,btw even hit my neighbors car because the problem wasnt fixed right. Dont ever use theyr services More

Requested rebuilt part due to car being older; they agreed over phone but went ahead and put in new part at much higher cost to us; GPS stolen while car was in their lot & they refused to take any resp agreed over phone but went ahead and put in new part at much higher cost to us; GPS stolen while car was in their lot & they refused to take any responsibility ... we went to this repair shop in an emergency situation and would never recommend to anyone. Between car rental, stolen GPS and repair bill a power steering pump problem cost almost $1,400. Enough said. More

I purchased my 2008 PT cruiser in August of 2008. I could not even imagine bringing my car to be serviced by anyone else who knows my car as they do. Bill the Service Advisor was wonderful and friendly when not even imagine bringing my car to be serviced by anyone else who knows my car as they do. Bill the Service Advisor was wonderful and friendly when I went for my 21,000 check-up, when I asked him how long it would take approx for me to have my care back, he said in about an hour, well I got there 7:30am and was out by 8:35am, I was stunned as to the way the place was run with knowledge and efficency it was fantastic and there was no charge to me. I love my Cruiser and would never trust it to anyone but Central Ave Chrysler Jeep. I am also very impressed with the new look especially the service area and the customer waiting room....Nice work. Again my thanks. More

Pretty much everything at this service department made the experience of taking my vehicle there positive. From the valet parking, making it easy to drop the car off, to the professional service consultan the experience of taking my vehicle there positive. From the valet parking, making it easy to drop the car off, to the professional service consultants, to the comfortable waiting room complete with coffee and bagels, to the service manager (sorry, can't remember his name) overseing the whole operation. Of special note was my Service Consultant, Dennis Packes, who wrote clear details about my mechanical problems and went the extra mile and researched and resolved the status of my warranty. The mechanic, Tom, seemed genuinely interested in confirming my interpretation of a 4WD problem during a road test. My review is an informed one because I am old enough to remember the 70's and the 80's, when taking your vehicle into the dealership for service, in many instances, was a horror show. Dave Faingnaert More

I just wanted to comment on how very proffesional and friendly the service staff was from Central Ave Jeep especially Bill and staff. It was only the second time weve brought our Jeep Sahara in for friendly the service staff was from Central Ave Jeep especially Bill and staff. It was only the second time weve brought our Jeep Sahara in for service and you would think he knew us for years. Thanks again and I would reccomend the dealership and service department to anyone interested in your vehicles or service. Sincerely, Dan and Diane Hernandez-Feliciano More

I have high regard for Bill D he has been a honest and uprtght person to deal with since I have been dealing with Central Avenue Chrysler I think he has great character and has always went above and beyon uprtght person to deal with since I have been dealing with Central Avenue Chrysler I think he has great character and has always went above and beyond to have my service needs met Thanks Bill Keep up the good work Victor H Sorry about the spelling of your last name More