Central Avenue Chrysler Jeep Dodge Ram

Excellent Sales Rep Came here to buy my first car instead of one closer to my house because of the good customer service ratings. And I am happy I did because the sales Came here to buy my first car instead of one closer to my house because of the good customer service ratings. And I am happy I did because the sales rep was very patient and accommodating. He made the process as quick and painless as possible, and even came in on his day off so I could pick up my Jeep Cherokee Latitude. More

Excellent customer service and sales rep Big thanks to Neil from the finance department for getting me in my new Jeep Grand Cherokee Limited with a great APR rate .Me and my wife are very Big thanks to Neil from the finance department for getting me in my new Jeep Grand Cherokee Limited with a great APR rate .Me and my wife are very satisfied with the service and the staff of Central Ave., Dodge ram dealership🙌🏾👍🏾😊 More

Great Buying Experience Just had to give you guys a thumbs up on the great job you did in placing me in the truck that I wanted and with the options that were important to me Just had to give you guys a thumbs up on the great job you did in placing me in the truck that I wanted and with the options that were important to me ......... Not an easy task when shopping for a used vehicle. Brian K was the best to work with ......... Many thanks for your patience! More

Awesome! had to repost my review Hello, I just want to say Thank you to the Central Ave Chrysler Jeep Dodge Team. You guys are very competitive as far as pricing is concern and yo Hello, I just want to say Thank you to the Central Ave Chrysler Jeep Dodge Team. You guys are very competitive as far as pricing is concern and you really go above and beyond for your customers. A special thank you to Jimmy Green who helped me through my car buying Journey. I had met Jimmy close to two years ago in my search for a car. I ended up coming back to Jimmy yesterday because I remembered his wonderful service. Thank you Jimmy for accommodating me and for being such a kind and warm person. I could not be happier with my new Jeep and pricing. Your customer service manner is exceptional and I really appreciate all of your help! Thank you, N Pages More

Great buy I purchased my first Jeep Cherokee tonight. Justin was my sales rep and he was great. He was attentive and informative. The staff was friendly and I w I purchased my first Jeep Cherokee tonight. Justin was my sales rep and he was great. He was attentive and informative. The staff was friendly and I would recommend this dealership to anyone looking for a good vehicle. Make sure you ask for Justin! More

Wonderful service My name is Daniel Vaidyan & Family, we came into this location on Saturday March 10, 2018. The service I received from the sales Mr. Jimmy Green was My name is Daniel Vaidyan & Family, we came into this location on Saturday March 10, 2018. The service I received from the sales Mr. Jimmy Green was Incapable person. Jimmy Green was very knowledgeable in getting me into my new Grand Cherokee Jeep . They were extremely nice and patient with me. I walked in not knowing exactly what I wanted and they led me in the right direction. Jimmy Green wonderful gentleman who went above and beyond ensuring I got what I wanted. Thanks our regards to you again, the world need more people like you. More

Great Service My name is Karen, I came into this location on Saturday March 10, 2018. The service I received from the sales guy Mohamad Abuteen and the Finance Mana My name is Karen, I came into this location on Saturday March 10, 2018. The service I received from the sales guy Mohamad Abuteen and the Finance Manager Neil Matos was impeccable. They were extremely nice and patient with me. I walked in not knowing exactly what I wanted and they led me in the right direction. Kudos to these two wonderful gentlemen who went above and beyond ensuring I got what I wanted. Thanks to you both again, the world need more people like you both. More

Worst Service Department Ever My wife leased a Jeep here 16 months ago. The purchase process was satisfactory. Since leasing the Jeep we have had nothing but bad experiences with My wife leased a Jeep here 16 months ago. The purchase process was satisfactory. Since leasing the Jeep we have had nothing but bad experiences with the Service Department. They are both rude and incompetent. The check tire pressure light kept coming on and about once a week one tire kept needing a few pounds of air. We took the car in to the service department and they said they could not find anything wrong with the tire. Two days later it was completely flat in our driveway requiring my wife to call AAA to help her change the tire. Took the tire into a tire place and they immediately found a nail. How much of an expert factory certified mechanic does one need to be to find a nail in a tire? Then we started to have problem with the car rolling backward while in park. This is Jeep has a different transmission than the one in 2015 that had all the problem with people not knowing if the car was in park or not. This transmission is clearly marked. This happened twice... both times about an hour or two after the car had been parked it rolled five feet backwards out of our driveway into a public street. We are lucky no one was injured or killed. I took the Jeep into the service department and the expert behind the counter told me all Jeeps roll backwards when you put them into park. Let me repeat this... the factory certified Jeep expert mechanic stated clearly, "All Jeeps roll backwards when in park." Right there is reason enough to never buy another Jeep product as long as I live. In addition to the rolling backwards issue, I also mentioned that whenever we ran the heat it smelled like something was burning inside the cabin and I often smelled something burning when walking past the front of the car after parking it. None of these issues could be replicated by the "expert" mechanics and I was told there was nothing wrong with the car in a very rude manner. When I picked up the car I went to the receptionist and asked to speak with the general manager. She asked me, "Why?" I responded that I wanted to speak to the general manager. She asked why again. This went back and forth three or four times. She then told me to sit and she would get him for me. I walked away from the reception area and watched the receptionist for ten minutes. She made no effort to contact the general manager or have him some speak with me. This receptionist is both rude and incompetent. So... I found the general manager on my own... a Mr. Jim Ingenito. I relayed all of the above complaints to Mr. Ingenito and he apologized. He said that he had heard some similar complaints in the past. He asked me if I would give him the opportunity to make all of these negative experiences right. I said OK. He promised to call me the next day, have me come back to have his "best man" look at the car and offered me a loaner while they looked the car over. Mr. Ingenito is NOT A MAN OF HIS WORD! He did not call me the next day... or the day after that. He has not called me at all. Therefore, he did not have anyone look at this defective vehicle. In my opinion the general manager, the service manager and the receptionist should all be fired. I cannot recommend this dealership to anyone for anything. I have bought dozens of new cars in my life. Twenty years ago I worked in the auto sales industry. In all of my experiences this dealership ranks among the very worst. More

Great! Jimmy Green was very knowledgeable in getting me into my new Jeep Compass. As a matter of fact he has sold me 4 other jeeps in the past, thats why I c Jimmy Green was very knowledgeable in getting me into my new Jeep Compass. As a matter of fact he has sold me 4 other jeeps in the past, thats why I come back because he tries to get me the best deals possible. You have a good salesman working there. More

Great Experience! My sister got her first car here and the service was great. Those who helped during the process were very useful. Definitely would go back in the fu My sister got her first car here and the service was great. Those who helped during the process were very useful. Definitely would go back in the future! More