Central Chevrolet

I was looking for a 2010 used chevy truck or new leftover on autotrader.com and found one at central chevrolet in w.springfield. I called and I told the sales person that I could not make it there before the on autotrader.com and found one at central chevrolet in w.springfield. I called and I told the sales person that I could not make it there before they closed on sunday so he said he would park the truck near the service area fence then proceded to give me wrong directions. I was not able to find the dealership that I drove and hour to find. I spoke to the sales department the following week and told them I would leave work early saturday and be there around 4:30pm knowing that they closed at 5:oopm or so they advertize there hours on saturday as open til 5:00 pm but when I arrived at 4:40pm, I got there just in time to watch all the sales staff walk out of the showroom, lock the showroom door, get in their vehicles and drive past me standing in their parking lot. I know that they saw me because I was wearing my work coat that happens to be lime green because I am A forman with the largest employer of union carpenters in the country. Most carpenters drive trucks as I do. I just though that I had to give my review and share my experience with Central Chevrolet of west Springfield Ma. to anyone that might be thinking of buying a vehicle from them. I was able to find a chevrolet dealer that was willing to stay open after hours for me and now I am driveing a new 2012 chevy silverado J Fuller Leominster Ma. More

i went to inquire about purchasing a pre owned vehicle.i let the salesman roger know my credit wasn't up to par,,but!!i had cash he insisted on financing now they run my credit,and i owe a bank 103.00 dolla let the salesman roger know my credit wasn't up to par,,but!!i had cash he insisted on financing now they run my credit,and i owe a bank 103.00 dollars so obviously the credit part didnt go through..totally ignored the next day by roger westbrooks..so i call down there a gentleman talks to me says he'll look into it,takes my cell number says he'll call me.totally blows me off no call absolutely no courtesy to call me back.wow!!!talk about customer reps,huh!on top of that he doesnt even give me my registration from my old vehicle back,so now i have no registration in my van,i would assume thats my fault too..very very insulted,read these thank you letters in the lounge area,bet you they don't post this one,,burns me up,death in my family left me cash..and they ignore me completly.they will know who i am More